Skip navigation

outgoing server keeps failing

340 Views 4 Replies Latest reply: Apr 8, 2013 7:26 AM by UptimeJeff RSS
gandt27 Calculating status...
Currently Being Moderated
Mar 17, 2013 6:42 AM

Randomly when I try to send mail my outgoing server fails. The drop down window invites me to try again with selected server or change servers .... none of which work!


At the same time the window wanting me to sign in with my password appears.... Help!!

iMac, Mac OS X (10.7.5)
  • UptimeJeff Level 4 Level 4 (3,390 points)
    Currently Being Moderated
    Mar 21, 2013 5:51 AM (in response to gandt27)

    not enough info provided.


    What mail application are you using?

    The SMTP server, is it an OS X Server, your ISP, Google, etc?

    Is the outgoing server on your LAN ?

    What SMTP port are you using?

  • terriergal Level 1 Level 1 (5 points)
    Currently Being Moderated
    Apr 8, 2013 7:20 AM (in response to UptimeJeff)

    My problem is similar.  Using Mac OS Mail. Every so often (random, no pattern) out of the blue the SMTP server (mediacombb) is forgotten. I don't have multiple outgoing servers, so it just asks me 'which one' I want to use.  And of course there's only one listed, so I use that, and it sends just fine.  WHY does it keep forgetting to use the one server I have listed?  Makes no sense.

  • UptimeJeff Level 4 Level 4 (3,390 points)
    Currently Being Moderated
    Apr 8, 2013 7:25 AM (in response to terriergal)



    Your SMTP server is an OS X Server?

    If yes, please check the logs, it may have the clues we'd need.

  • UptimeJeff Level 4 Level 4 (3,390 points)
    Currently Being Moderated
    Apr 8, 2013 7:26 AM (in response to terriergal)

    also- in your smtp settings in your client app, try changing the port from Auto to 587

    this might not work at all, or it may solve the problem.. (hard to say becaue I don't have enough info about your config)


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.