5 Replies Latest reply: Apr 9, 2013 12:44 AM by ally0000
ally0000 Level 1 Level 1 (0 points)

Hi Folks,

 

The title is long but necessary and I don't think I'm alone with this issue.

 

Just formatted my crappy Dell XPS Win 7 laptop that had my iTunes account on it. I've installed iTunes on the new Win 7 installation and CAN successfulyl backup the phone but just can't add new content (music and video) due to the phone not being synced to this iTunes installation so my question is this:

 

When I go to sync my phone and iTunes asks if I want to delete the phone and re-sync to the newly installed iTunes, will be able to restore from the backup I did on the new computer?

 

Just want my phone and mail settings, notes and text messages restored, not too bothered about anything else?

 

Thanks a lot in advance

Ally


iPhone 4, iOS 4.3.3
  • 1. Re: Reformatted Win 7, can't sync but can backup, can i restore from this BU and sync to this itunes?
    Allan Sampson Level 10 Level 10 (123,340 points)

    Had you included your iTunes library with your computer's backup (along with all other important data) per the simple instructions included with this link, this wouldn't be a problem.

     

    http://support.apple.com/kb/HT1751?viewlocale=en_US&locale=en_US

     

    Your iPhone will not be completely erased. What will happen will be just as the warning message indicates - all iTunes content will be erased from your iPhone with the first sync.

  • 2. Re: Reformatted Win 7, can't sync but can backup, can i restore from this BU and sync to this itunes?
    ally0000 Level 1 Level 1 (0 points)

    Hi Allan,

     

    Thanks for the reply. much appreciated.

     

    I hadn't given my phone a thought before I re-installed, my itunes installation is the same with all the same music and video's and my phone backed up OK when I connected it last week.

     

    Do you think it will be OK to back it up again and then just erase when it prompts me and then restore from the backup it just did?

     

    Thanks

    Ally

  • 3. Re: Reformatted Win 7, can't sync but can backup, can i restore from this BU and sync to this itunes?
    Allan Sampson Level 10 Level 10 (123,340 points)

    You're welcome.

     

    No iTunes content is included with the iPhone's backup - no music, movies, TV shows, audio and print books, tones, podcasts, and apps. All iTunes content on your iPhone should be in your iTunes library on your computer, and your iTunes library on your computer should be included with your computer's backup along with all other important data - documents, photos, etc.

     

    Since your iTunes library on your computer has been erased, restoring your iPhone from the iPhone's backup changes nothing in this regard since no iTunes content is included with the iPhone's backup.

     

    The entire iPhone is not erased in this situation - just iTunes content as the warning message indicates.

     

    You can redownload iTunes purchased content from the iTunes Store without having to pay for it again. iTunes also includes an option to transfer iTunes content that was purchased/downloaded from the iTunes Store from an iPod or iOS device. First you need to reauthorize your computer with your iTunes account with iTunes if you haven't already done so. With your iPhone connected and without syncing, at the iTunes menu bar do to File and select Transfer Purchases From - the name of your iPhone.

  • 4. Re: Reformatted Win 7, can't sync but can backup, can i restore from this BU and sync to this itunes?
    ally0000 Level 1 Level 1 (0 points)

    Allan,

     

    Thanks again so much for replying.

     

    Just so I am clear, the phone in its current state (with the exception of media - music, vids, podcasts, ringtones) will be backed up to my new Win 7 installation. Once I choose sync and I get the erase warning, my iphone will then be erased and restored via this recent back to its current state but without the media stated above?

     

    I then need to re-add the music, vids, etc.

     

    Can I ask if the installed apps and their positions within my phone will be restored too or will I need to download them all again?

     

    Thanks again

    Ally

  • 5. Re: Reformatted Win 7, can't sync but can backup, can i restore from this BU and sync to this itunes?
    ally0000 Level 1 Level 1 (0 points)

    Hi,

     

    Posting this so hopefully it will help others.

     

    I found a post which suggested changing the persistant ID for iTunes but that didn't work so here is what I did, I can now drag music and video's to my phone.

     

    1. Backed up phone

    2. Checked the box that said 'Manually manage music and movies'

    3. Clicked on apply when asked to apply settings

    4. Got the message asking if I want to erase the phones contents and sync with this installation of itunes

    5. I clicked on OK (a bit scared here but went for it) and I could see iTunes 'processing' in the iTunes status bar and then that was it, nothing really happened. I picked up my phone (4s in case you're wondering running IOS 5 - might install 6 this week, don't have a reason to upgrade to 6 as yet) and it was exactly as it was.

    6. This process to about 30 seconds and nothing was deleted or anything

     

    I rebuilt my itunes library and am working again just fine.

     

    Hope this helps someone

     

    Ally