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Children book Read to Me feature not working

365 Views 5 Replies Latest reply: Apr 12, 2013 4:45 AM by GoneWishing RSS
DualRev Level 1 Level 1 (0 points)
Currently Being Moderated
Apr 8, 2013 9:45 AM

I have the first gen iPad (iPad1). When I purchase childrens stories from the istore and turn the "Read to Me" feature ON, it does not read at all. There is also no sound effects or background music. Other game apps have sound just fine, so I know it's not the speakers. Is the first generation iPad not compatible with the Read to Me feature? Please help. Thanks!

iPad
  • Tom Gewecke Level 9 Level 9 (70,930 points)
    Currently Being Moderated
    Apr 8, 2013 1:04 PM (in response to DualRev)

    Could you provide the title of one of the books you are referring to?

  • Tom Gewecke Level 9 Level 9 (70,930 points)
    Currently Being Moderated
    Apr 8, 2013 2:06 PM (in response to DualRev)

    DualRev wrote:

     

    Two of the titles are: Dragon Brush, and Gone Wishing

     

     

    Both of these appear to be "apps" rather than books which use Apple's iBooks app.  It seems like they should work, but if not, I think all you can do is ask the support of the people who made them and also use the Report a Problem link which should appear on your receipt.

  • GoneWishing Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 12, 2013 4:45 AM (in response to DualRev)

    Hi DualRev,

    Your iPad is almost certainly set on mute. While running the Gone Wishing app, please turn up the volume on your iPad by pushing the speakers button on the side of your device. Some of the apps are programmed so that they override this volume button, which is why you can hear sound on some of these apps and think your volume is turned up when in fact it is not. If this does not correct your problem please contact us via support.

    Best Wishes,

    Gone Wishing

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