9 Replies Latest reply: Apr 30, 2013 1:51 AM by NomieTee
NomieTee Level 1 Level 1 (0 points)

I've already had issues with a hard drive failure for this 2010 iMac. Warranty replaced the hard drive and then a month later I get an email saying that Apple had admitted there were a faulty batch of hard drives...

 

Now I'm having issues with graphics. This just started while I was browsing the web. I had to force shut down as the menu wasn't working. A reboot didn't solve the problem though? And of course it seems to have happened just outside of the 3 year care period. Not happy.

 

I am pretty sure I am on the most recent version of Mountain Lion.


iMac
  • 1. Re: Graphics Issue? Parts of applications going black?
    BDAqua Level 10 Level 10 (116,475 points)

    Hello,

     

    Have you blown the dust out lately?

     

    Get Temperature Monitor to see if it's heat related...

     

    http://www.macupdate.com/info.php/id/12381/temperature-monitor

     

     

    One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for problem in Safe Mode...

     

    PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive

     

    Reboot, test again.

     

    If it only does it in Regular Boot, then it could be some hardware problem like Video card, (Quartz is turned off in Safe Mode), or Airport, or some USB or Firewire device, or 3rd party add-on, Check System Preferences>Accounts>Login Items window to see if it or something relevant is listed.

     

    Check the System Preferences>Other Row, for 3rd party Pref Panes.

     

    Also look in these if they exist, some are invisible...

     

    /private/var/run/StartupItems

    /Library/StartupItems

    /System/Library/StartupItems

    /System/Library/LaunchDaemons

    /Library/LaunchDaemons


  • 2. Re: Graphics Issue? Parts of applications going black?
    NomieTee Level 1 Level 1 (0 points)

    Thanks BDAqua I'll look into your solutions. The problems seems to have semi-solved itself for now? I left the computer off for a few hours to see if it was heat related but the glitch was still there after start up. What happened was the computer went to sleep, and when it came out of sleep mode it seems to be looking much better. The only thing still missing is the apple icon in the top left of menu bar.


    But while my computer is still working I'll post a photo of the problem. (Not that everything I have on my desktop was missing.)

     

    558484_10151369086010222_316172684_n.jpg

     

    Edit : Here is a screenie using the temperature moniter program. Are these temps normal or not?

     

    Screen Shot 2013-04-08 at 11.43.33 AM.png

  • 3. Re: Graphics Issue? Parts of applications going black?
    BDAqua Level 10 Level 10 (116,475 points)

    Temps look good.

     

    Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, reboot & see if anything changes.

     

    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)

  • 4. Re: Graphics Issue? Parts of applications going black?
    NomieTee Level 1 Level 1 (0 points)

    Ok. Update is that everything is working fine in safe mode so it must be a software issue?

    I've disabled all start up items manually and through system prefs. I've run Repair Disk Permissions while in safe mode and then restarted in normal mode. I've also given it a good dusting and checked temps are all okay. I am on the most recent version of Mountain Lion.

     

    But it's still having issues in normal mode.

     

    Any other ideas?

    Thanks for your help so far.

  • 5. Re: Graphics Issue? Parts of applications going black?
    NomieTee Level 1 Level 1 (0 points)

    Ok. Update is that everything is working fine in safe mode so it must be a software issue?

    I've disabled all start up items manually and through system prefs. I've run Repair Disk Permissions while in safe mode and then restarted in normal mode. I've also given it a good dusting and checked temps are all okay. I am on the most recent version of Mountain Lion.

     

    But it's still having issues in normal mode.

     

    Any other ideas?

    Thanks for your help so far.

  • 6. Re: Graphics Issue? Parts of applications going black?
    NomieTee Level 1 Level 1 (0 points)

    Does anyone have any more ideas for me?

     

    I'm going to try and reinstall Mac OS X tonight using these instructions.. http://support.apple.com/kb/PH3878?viewlocale=en_US

     

    Hopefully that will solve the problem.

  • 7. Re: Graphics Issue? Parts of applications going black?
    NomieTee Level 1 Level 1 (0 points)

    Can anyone help me please? I'm getting desperate and this is getting beyond ridiculous..

     

    I tried to do a fresh install using my original install disc and the iMac kept spitting the disc back out. Thinking it was the disc I borrowed the install disc from work who have the same iMac as me and my iMac us spitting that out too! It is spitting out all discs apparently. I tried the Sims 3 disc and a general disc with photos.

     

    So now what do I do? This is getting incredibly frustrating.

  • 8. Re: Graphics Issue? Parts of applications going black?
    NomieTee Level 1 Level 1 (0 points)

    Also, I should add that none of my EHD's are showing up on the desktop in safe mode?

    The only disc that seems to have worked so far is the Applications Install Disc.

  • 9. Re: Graphics Issue? Parts of applications going black?
    NomieTee Level 1 Level 1 (0 points)

    So my brother finally managed to do a fresh install of Mac OS X 6.8 but the problem still exists. I assume this must mean it is a hardware problem afterall?