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HT4847: Managing your iCloud storage

Learn about Managing your iCloud storage

HT4847 Manage storage?

414 Views 3 Replies Latest reply: Mar 25, 2014 5:34 AM by Peredofam5 RSS
SuzyUpstate Level 1 Level 1 (0 points)
Currently Being Moderated
Apr 8, 2013 7:41 PM

I have deleted backups  but have no change in available storage, where did i go wrong?

Have iPad and I phone.

iPhone 5
  • randers4 Level 9 Level 9 (53,200 points)
    Currently Being Moderated
    Apr 8, 2013 7:57 PM (in response to SuzyUpstate)

    This may be due to iCloud "storage buffering", as explained here: http://support.apple.com/kb/HT4873.  Apple's troubleshooting suggestion for this is:

     

    Storage buffering and Backup

    If you turned off iCloud Backup, and do not see your available storage increase as expected, try the following:

    1. From an iOS device that does not have iCloud Backup enabled, choose Settings > iCloud.
    2. Tap Storage & Backup.
    3. Turn on iCloud Backup.
    4. Tap Manage Storage.
    5. Select the name of your device.
    6. Select Delete Backup. Select Turn Off & Delete.

    If your available Storage displayed in iCloud Settings on your iOS device, in iCloud System Preferences on your Mac or in the iCloud Control Panel for Windows on your PC continues to be different than expected, contact iCloud Support for assistance.

  • Peredofam5 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 25, 2014 5:34 AM (in response to randers4)

    Thanks this did the job, I now see my devise

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