Skip navigation

How Do I Fix My Macbook?

485 Views 8 Replies Latest reply: Apr 10, 2013 7:42 PM by Mike Sombrio RSS
Tellone69 Calculating status...
Currently Being Moderated
Apr 8, 2013 4:42 PM

I recently installed an update for my macbook while it was doing that it said not to turn off the computer, but it turned off all by itself.

I restarted it, it took 5 min to turn on and once i finally logged in the keyboard stops working and the and the top menu bar doesnt show up I tried putting it in recovery mode but time machine doesnt have any thing, I tried reinstalling Lion but It asks for apple id that purchased it (I bought the macbook online from a reputable souce) so that doesnt work, I started messing with disk utility and deleted the memory instead my account/user so the whole things wipped out when I turn it on it go's straight to recovery mode. I have a snow leopard disk i tried but it doesnt seem to read it, it just makes a loud noise twice then ejects it. it tried doing the apple s terminal thing when logging in but it no longer uses root# when typing in commands it seems like it still Lion because the background looks the same and it asks if i want to reinstall lion in the recovery mode. I dont know what to do I have no money for a new one and there are not any apple stores around here


I have a 2006 macbook white 13'' w/ fujitsu 120 gb

MacBook, Mac OS X (10.7.5)
  • Mike Sombrio Level 6 Level 6 (9,070 points)
    Currently Being Moderated
    Apr 8, 2013 5:41 PM (in response to Tellone69)

    If I understand correctly, you've wiped your hard drive and reovering any data isn't an issue. The Snow Leopard disc you have is probably for another computer and won't work in yours. Is the disc your trying grey? You should buy Snow Leopard from Apple for $19.99 here

    When you get the disc you need to remove the existing recovery partition by repartitioning the hard drive using Disk Utility. Once you've done that you can reinstall OS X and run software update to get up to speed.

  • Mike Sombrio Level 6 Level 6 (9,070 points)
    Currently Being Moderated
    Apr 8, 2013 7:29 PM (in response to Tellone69)

    Your macbook won't read the retail Snow Leopard disc? Have you tried starting up while holding the Option key with the SL disc in?

  • frederic1943 Level 6 Level 6 (9,970 points)
    Currently Being Moderated
    Apr 8, 2013 8:26 PM (in response to Tellone69)

    Put your install DVD into the optical drive (CD/DVD drive) and reboot. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option Key until the Install Disk shows up) until the apple shows up. That will force your MacBook to boot from the install DVD in the optical drive.

    When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window.

    Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. You should see your hard drive in the left hand column along with your other drives. Click on the drive and select the Erase tab. Set the format value to Mac OS Extended (Journaled) and click the Erase button. After that has finished select the Partition tab. Type in a Name for your hard drive and select how many partitions you want from the Volume Scheme. The usual setting is one partition. Click on the Options button after you've selected a partition to make sure it's set for GUID. Then click the Apply button and after the Partitioning is done quit Disk Utility.

    You can now follow the instructions on the install screen             

  • Mike Sombrio Level 6 Level 6 (9,070 points)
    Currently Being Moderated
    Apr 10, 2013 7:42 PM (in response to Tellone69)

    You can only frmat and partition your hard drive while running off of another startup volume, in this case the dvd install disc. appears that your optical drive has failed so you need to find another way. If you have access to another mac you could connect the two and use target disc mode, or you can get an external optical drive and use it to follow frederic1943's instructions.


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.