Currently Being ModeratedApr 7, 2013 7:11 AM (in response to omark1973)
Unless you purchased Apple Care Plus, it won't be covered under the warranty. Out of warranty costs for the mini starts at $219 and goes up depending on the model (32 or 64 gig cost more, as do 3G versions)
Basically you pay a fee to replace your broken iPad for a refurbished replacement, so if you send it, do a complete backup before you send it off because that exact device won't be coming back.
Currently Being ModeratedApr 7, 2013 7:13 AM (in response to omark1973)Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)
iPad model Out-of-Warranty Service Fee iPad mini $219 iPad 3rd, 4th generation $299 iPad 2, iPad $249
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Make a Genius Bar Reservation
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
iPad Repair & Screen Replacement Services
RepairZoom iPad Repair
Currently Being ModeratedApr 7, 2013 7:18 AM (in response to omark1973)
Have your friend take it to an AppleStore. Tell him to make an appointment first. The iPad will be replaced and the fee will be based on the out of warranty fee.
Currently Being ModeratedApr 7, 2013 10:57 PM (in response to Texas Mac Man)
Thanks all for your answer.
I am thinking if I should ix teh screen only or take it to apple store for the refubrished one.
Currently Being ModeratedApr 8, 2013 4:52 AM (in response to omark1973)
One thing to bear in mind, you fix that screen yourself you void the remainder of your factory warranty. Any internal messups will automatically be blamed on your repair job and Apple will basically disown the device.
Do what you wish, of course, but something to bear in mind.
Currently Being ModeratedApr 9, 2013 6:05 AM (in response to Skydiver119)
Thanks Guys, Few questions:
* What is teh quality of the refubrished ipad mini? I bought my broken one one month ago...
* What does it mean rebubrished? Is it a broken/bad IPAD that was fixed in Apple Labs? How reliable is that fix? Can it last same as new one?
* Do I have warrenty on the rebubrished one?
* I bought my IPAD at BestBuy, can I still replace it on apple store (I have the receipt )? Do I need an appointment, make sure they have it in store or just go there and replace it?
Thanks In advanced.
Currently Being ModeratedApr 9, 2013 7:38 AM (in response to omark1973)
Since you bought yours at best buy, take it back there first. This is what happened to me, no idea if you'll have the same experience. I was within the 90 day return period on my iPad. The 30 pin port malfunctioned and I took it back to best buy, where I'd bought it. (The closest apple store is over an hour away). They were going to send it in for repair, then the computer told them to give me a new one off the shelf in exchange for my malfunctionig one. So I walked out with a brand new iPad.
My situation is different from yours in that mine was a manufacturer's defect, not 'abuse' (that's what Apple calls breakage, no judgement), but maybe you'll luck out. You may not however, I honestly don't know. But worth a trip to at least see what they say.
Currently Being ModeratedApr 9, 2013 7:48 AM (in response to Skydiver119)
Check iresq they are a great company and fix the device in a day. http://www.iresq.com/ipad-repair/ipad-mini-repair-services.html
Currently Being ModeratedApr 9, 2013 7:51 AM (in response to rabbitjetta)
Just one thing to bear in mind, I have no idea if iresq is an authorized repair place or not, but if you take your device to an unauthorized repair place, you will void the remainder of your warranty. So it would pay to do your homework before you commit yourself.