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Why is my downloading speed so slow???

1636 Views 8 Replies Latest reply: Apr 9, 2013 9:29 AM by Bonesaw1962 RSS
Majd.s Calculating status...
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Apr 9, 2013 8:29 AM

I just got this iPad , and I've been trying to watch these episodes that I bought , but for some reason it takes forever to download. Also, I can't install or download any apps at the same time. Please help..this is getting very frustrating..oh and my Internet speed is fine,

iPad 2
  • Bonesaw1962 Level 4 Level 4 (1,200 points)
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    Apr 9, 2013 8:32 AM (in response to Majd.s)

    How big are the episodes?  I know it's taken me 90 minutes to download an HD version of a 2 hour movie. 

  • markwmsn Level 4 Level 4 (3,945 points)
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    Apr 9, 2013 8:38 AM (in response to Majd.s)

    Some additional information might be helpful:

    How long is "forever"?

    Are you experiencing this slowdown while using wifi or cellular?

    What measure are you using to determine that your "internet speed is fine"?

    Did you buy these episodes from the iTunes Store or another supplier?

  • jhappahc Level 4 Level 4 (1,135 points)
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    Apr 9, 2013 8:48 AM (in response to Majd.s)

    you might want to power cycle your router, when connecting a new dvice to a router it will give it a low prioity on the network.

    1. turn off all your dvices

    2. unplug your wirless router for 1 min.

    3. plug the router back in and once all of the lights are green, or blue (depends on the router) turn on the ipad first then the other dvices, this will give your ipad a higher rank in the router.

  • Bonesaw1962 Level 4 Level 4 (1,200 points)
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    Apr 9, 2013 9:29 AM (in response to Majd.s)

    If you haven't done so already, I would turn off and disconnect all devices besides your iPad. Try the downloads then, when it is the onlydevice connected.   I would also verify  your network is secure and that  you don't have any unexpected outside users of your wi-fi network.  The following document reviews many of the basics of wi-fi troubleshooting

     

    http://support.apple.com/kb/TS1398

     

    but at the bottom of it, there is a link about "configuring your wi-fi router for use with iOS devices".  I would work through that.  If you haven't updated your router firmware, I would do that. 

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