Currently Being ModeratedMar 18, 2013 1:47 AM (in response to Mark Payne SFL)
Supporting crash info
Process: Compressor 
Version: 4.0.6 (213121)
Build Info: Compressor-21312001002000000~1
App Item ID: 424390742
App External ID: 12596436
Code Type: X86 (Native)
Parent Process: launchd 
User ID: 501
Date/Time: 2013-03-18 08:45:12.832 +0000
OS Version: Mac OS X 10.8.3 (12D78)
Report Version: 10
Interval Since Last Report: 873 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 342 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 49D73F70-6A59-2BD1-2E7B-AB2620F4C6BC
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000001dbbd9f3
VM Regions Near 0x1dbbd9f3:
__PDSIG 000000001dbb8000-000000001dbbd000 [ 20K] r--/rwx SM=COW /Library/QuickTime/SurCode Decoder for DTS-HD Movie Importer.component/Contents/MacOS/SurCode Decoder for DTS-HD Movie Importer
--> __DATA 000000001dbbd000-000000001ddce000 [ 2116K] rw-/rwx SM=COW /Library/QuickTime/SurCode Decoder for DTS-HD Movie Importer.component/Contents/MacOS/SurCode Decoder for DTS-HD Movie Importer
__POVERT 000000001ddce000-000000001ddcf000 [ 4K] r-x/rwx SM=COW /Library/QuickTime/SurCode Decoder for DTS-HD Movie Importer.component/Contents/MacOS/SurCode Decoder for DTS-HD Movie Importer
Currently Being ModeratedMar 18, 2013 5:21 AM (in response to Russ H)
This is from Minitonkas siteSystem Requirements:
- Mac OS X 10.4.11 or higher
- Intel processor, Core 2 Duo 2.2 GHz
or higher recommended
- 2GB RAM; 4 GB recommended
- Compressor 3 or higher
**SurCode Decoder for DTS-HD for QuickTime will also be available for Windows XP and Vista in a future release.
Currently Being ModeratedMar 18, 2013 5:47 AM (in response to Mark Payne SFL)
Yes, I see. It's just that the references to the Mac apps as a HD audio solution are Final Cut Studio and I haven't heard of folks using it with the current pro apps.
I also don't have any first hand knowledge about Surcode. Perhaps David, Warwick, or someone else who regularly posts here has that experience and can weigh in.
Or try the crash analyzer in Digital Rebellion's Pro Maintenance Tools. They have a trial version so you can evaluate the product.
Currently Being ModeratedMar 18, 2013 11:14 PM (in response to Mark Payne SFL)
Here's my 2¢... I am always wary when the specs have 10.4.11 (panther)(and higher means nothing) as minimal OS.... and the web page hasn't been updated since 2011. Could be that it's not compatible with your current OS and/or Compressor 4.
Currently Being ModeratedApr 9, 2013 2:45 PM (in response to David M Brewer)
Your 2 cents was not far off the mark.
It turns out there is some confusion between what is said here:
... is indeed misleading. With some support from Minnietonka we conclude that Surcode is a 32 bit plugin and it will not work with Compressor 4 (64 bit app). It is only supported for Compressor 3 (32 bit app).
In my naivety I then went "right... lets get a copy of the older Compressor 3 then ...." er nope. Compressor 3 was part of Final Cut Pro 7 ... it was never a stand alone product.
I dont want FCP. I dont want to pay for it and anyway I am not sure that is supported on my MBPR i7 machine anyway.
So I am stuck. Minnietonka are offering to refund Surcode. I have no beef with these guys.
My issue is that I just wanted to encode 5.1 audio mixdown stems from Logic into a DTS stream that I could experiment with and listen to via my Apple TV for mixdown evaluation and maybe cut DTS CDs.
I cant work out how to do that now.
Currently Being ModeratedApr 10, 2013 2:14 AM (in response to David M Brewer)
Ok I hear you. This was the complete statement from Minnietonka (below).
I may have been misleading saying Compressor 4 is 64 bit. What I am being told is that it only supports 64 bit plugins (?).
Anyway... It looks like the bottom line is that for whatever reason Surcode will not work with Compressor 4 currently. And I have no way to encode DTS for surround CD or streaming.
Thousands of third party plug-ins and many DAWs are licensed by PACE Anti-Piracy Technology. Some utilize their iLok dongle technology and others the challenge/response technology. I don't think this is actually the issue.
I just re-visited the crash logs that you had supplied to me last week, and realized that you are running Compressor 4.
Compressor 4 supports 64 bit plug-ins only. SurCode Encoder and Decoder for DTS-HD are 32 bit plug-ins which is why they are not supported in compressor 4.
The reason that Compressor 4 was crashing on you was the fact that PACE did not support 64 bit licensing until the recent release of PACE Fusion for AAX software development. For our plug-in to support Compressor 4, and other 64 bit architectures, it would have to be completely re-coded.
Note: The product page on the Minnetonka Audio Web Store states that SurCode for DTS-HD for Compressor is only supported in Compressor 3 and is not supported in Compressor 4.
Currently Being ModeratedApr 10, 2013 4:23 AM (in response to Mark Payne SFL)
Your bottom line is accurate - if not particularly satisfying for your purposes.
Not to split hairs…but Compressor4 generally does indeed support 32 bit apps – but appraently not this particular one.
Currently Being ModeratedApr 12, 2013 4:05 PM (in response to Russ H)
The final solution/workaround
Minnietonka did a swap for me and I am now running the Windows version of the standalone Surcode DTS encoder. I am running this under Parallels on the mac.