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TS3276: OS X Mail: Troubleshooting sending and receiving email messages

Learn about OS X Mail: Troubleshooting sending and receiving email messages

TS3276 Emails piling up in the Outbox. Why? How to fix?

1009 Views 9 Replies Latest reply: Apr 11, 2013 4:06 PM by petermac87 RSS
Apple Wins Level 1 Level 1 (0 points)
Currently Being Moderated
Apr 10, 2013 3:38 PM

Every so often my Outbox fills up with Emails I thought had been sent. They pile up because one of the Emails has a problem in some cases but other times it's a particular Email that is malfunctioning. Is there any way to fix this with one solution? Is there an Alert I can have when Email piles up in the Outbox? This last time all I did was drag the boxes around and they started to Send! What is going on?

iMac, OS X Mountain Lion
  • Lanny Level 5 Level 5 (4,165 points)

    You must be having problems with your SMTP server settings. Otherwise, you wouldn't even have an Outbox folder.

  • Lanny Level 5 Level 5 (4,165 points)

    Normally, you don't have an Outbox folder. It only appears when something can't be sent. And, it will eventually self delete, after it's it been emptied.


    Screen Shot 2013-04-11 at 2.11.30 PM.png

  • Lanny Level 5 Level 5 (4,165 points)

    As I said, just the mere fact that you have an Outbox folder is an indicator that its contents haven't been sent. If they were sent, they would be in your Sent folder.


    You need to see what is wrong with your SMTP server settings or find a new Mail provider.


    When you send mail, you should see some activity in Mail Activity (Bottom left hand corner), otherwise your SMTP servers are off line or not responding.


    Who is you mail service provider? Have you checked with them on this issue? Call their support line.

  • Lanny Level 5 Level 5 (4,165 points)

    I find myself just repeating myself. Your notification is having an, "Outbox" folder. That's your indicator that you have mail that hasn't been sent.


    One more time, if you have an Outbox folder, you have unsent mail. That's your indicator.


    Good luck.

  • petermac87 Level 5 Level 5 (4,065 points)

    Apple Wins wrote:


    Every Service provider I have ever had from AT&T to Yahoo to (Local) Pacific Internet to GoDaddy which I use today has had SMTP problems at one time or another. I can't change everytime they screw up.


    My ISP has been impecable. Can't say the same about Gmail and Hotmail which are totally unreliable.



    Apple has to give me a way to KNOW that the Email was not sent.


    They have. It's called an OUTBOX. If it is visable, you have unsent Mail. My Mail program also tells me that an email can't be sent and to either try with a different server or to try later. This happens if the WiFi I am connected to drops out. Noone's fault.



    If Apple doesn't have a way then there has to be a way to hack something in to show me.


    There are always hacks, but I respect my system too much to just 'hack apps' willy nilly.



    Good Luck in your endeavours.




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