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Unable to update pages 4.3

2514 Views 3 Replies Latest reply: Apr 12, 2013 7:16 AM by adelat86 RSS
pedal2power Calculating status...
Currently Being Moderated
Dec 8, 2012 7:19 AM

I'm using pages 4.2, and in the App store it shows there are no updates.  However in the App store when I select Pages it shows Install (where you would buy), when I click this it shows:

We could not complete your purchase.

Pages is already installed on this computer. Choose Software Update from the Apple menu to check for available updates.

 

Any advice, as I can't use documents in pages from my iphone on icloud?

MacBook Pro with Retina display, OS X Mountain Lion (10.8.2)
  • Niel Level 10 Level 10 (234,385 points)
    Currently Being Moderated
    Dec 8, 2012 8:45 AM (in response to pedal2power)

    Click here.

     

    (72529)

  • Peggy Level 8 Level 8 (38,085 points)
    Currently Being Moderated
    Dec 8, 2012 9:36 AM (in response to pedal2power)

    iWork '09 installed from the retail disk or from the downloaded trial must be updated through Software Update. Those installations will not be recognized as installed by the Mac App Store. In Mountain Lion Software Update has been "rolled into" the Mac App Store. Choose Software Update from the Apple menu just like you always have & the Mac App Store will launch. Depending on what you have that needs updating you may see two sections in the MAS window.

     

    But, as always, if you're not running the latest versions of the iWork apps installed from a retail box or the downloaded trial & Software Update says your software is up to date, make sure the applications are where the installer initially put them. The updaters are very picky. If the location is not where the updater is programmed to look or if the folder doesn't have the name the updater looks for, it will not work. The applications cannot be renamed or moved. If you installed from the downloaded trial or the retail box, they must be in the iWork '09 folder in Applications. That iWork folder must be named iWork '09. If it doesn't have the '09 Software Update won't find them & the updaters won't work.

     

    Peggy_sig.png

  • adelat86 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 12, 2013 7:16 AM (in response to pedal2power)

    what i did was uninstall pages then i installed it again and it updated to 4.3

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