7 Replies Latest reply: Sep 3, 2013 3:02 AM by mta59066
vulkman Level 1 Level 1 (0 points)

Whenever I use a file selection dialog (like when I try to add an attachment in Mail) and select a file from the "All my files" section in Finder, I run into a beach ball that lasts for several seconds before I can click "attach".

 

If I drag and drop the file directly from Finder to Mail, also using the "All my files" section, it works flawlessly.

 

If I select a file from a regular directory in the seletion dialog, it works flawlessly aswell.

 

Anybody got an idea as to what the problem might be and how to fix it?

 

Regards

Volker

 

P.S.: I'm using the german version of OS X so names of buttons etc. might be different


MacBook Pro with Retina display, OS X Mountain Lion (10.8.2)
  • 1. Re: Selecting attachments from "all my files" causes beach ball
    stevemcleod Level 1 Level 1 (0 points)

    I also have this problem. In Mail, and in Google Chrome, and seemingly in any program where I can add an attachment.

     

    I'm using an iMac 27", OS X 10.8.2, on a network, with two local drives, one is an SSD, the other is a old school drive.

  • 2. Re: Selecting attachments from "all my files" causes beach ball
    vulkman Level 1 Level 1 (0 points)

    Problem persists with OS X 10.8.3

     

    Really sad, the "All my files"-feature is actually quite handy, too bad I can't use it outside of Finder...

  • 3. Re: Selecting attachments from "all my files" causes beach ball
    Eric Root Level 6 Level 6 (16,195 points)

    Go to Applications/Utilities and open Console.

     

    Note the time and then try doing "All My Files". After the beach ball stops, go to Console and post the Console report  from the time you did the "Add My Files". Please do not post the entire log. If you want to post a screen shot, use command - shift -4 and then select the requested information.

  • 4. Re: Selecting attachments from "all my files" causes beach ball
    vulkman Level 1 Level 1 (0 points)

    That's what I got:

     

    18.03.13 18:30:37,462 com.apple.security.pboxd[10083]: Bug: 12D78: liblaunch.dylib + 23849 [2F71CAF8-6524-329E-AC56-C506658B4C0C]: 0x25

    18.03.13 18:30:37,498 com.apple.security.pboxd[10083]: CGSGetWindowTags: Invalid window 0x23e6

    18.03.13 18:30:37,499 com.apple.security.pboxd[10083]: kCGErrorFailure: CGSSetHideOnDeact: error getting window tags

    18.03.13 18:30:37,676 com.apple.security.pboxd[10083]: CGSCopyWindowColorSpace: Invalid window 0x23e6

    18.03.13 18:31:09,501 com.apple.security.pboxd[10083]: CGSReleaseWindow: Invalid window 9190

    18.03.13 18:31:09,501 com.apple.security.pboxd[10083]: _NXTermWindow: error releasing window (1000)

     

    Any idea what it means?

  • 5. Re: Selecting attachments from "all my files" causes beach ball
    Eric Root Level 6 Level 6 (16,195 points)

    I'm not very good at deciphering error logs. I suggest that tomorrow you make a new post to bump this back to the top of the list in hope that someone smarter than me can make sense of it. Some other troubleshooting you can try.

     

    Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.


    Run Disk Utility/Repair Permissions. Run until it reports no errors. If there is a recurring error, see the article on what permission errors can be ignored.

    Disk Utility                                                       

     

    Disk Utility Repair Permissions You Can Safely Ignore

     

    Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.

     

    Isolating an issue by using another user account


    If the problem is still there, try booting into the Safe Mode.  Shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart. For each disable/delete, you will need to restart if you don't do them all at once.

     

    Safe Mode

     

    Safe Mode - About

     

    General information.

     

    Troubleshooting Permission Issues

     

     

    Step by Step to Fix Your Mac

  • 6. Re: Selecting attachments from "all my files" causes beach ball
    vulkman Level 1 Level 1 (0 points)

    Ok, so I did repair the permissions, that didn't help, but it's defenitely linked to my profile, as I don't have that problem with a new user.

     

    Still I have no idea, what it actually is

  • 7. Re: Selecting attachments from "all my files" causes beach ball
    mta59066 Level 1 Level 1 (0 points)

    I think some sort of process isolation prevents mail app to use the already build cache for All My Files and tries to recreate it causing a long time, especially if you have too many files.

     

    I fixed this by right clicking on All My Files in Finder, adding a new search criteria for "created within last 7 days" and saving it as "All My New Files". I use this instead in mail.