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HT1339: Restoring iPod to factory settings

Learn about Restoring iPod to factory settings

HT1339 Restoring errors with iPod Classic

254 Views 1 Reply Latest reply: Apr 12, 2013 10:30 AM by Kenichi Watanabe RSS
jposkochil Calculating status...
Currently Being Moderated
Apr 11, 2013 4:43 PM

My iPod starting having problems after purchasing music from itunes.  It was having problems downloading.  Then it would freeze and turn off.  Now when I try to restore the iPod, I get a message that states there are restoring errors.  Any ideas?

iPod classic 160GB (Late 2009)
  • Kenichi Watanabe Level 7 Level 7 (29,995 points)
    Currently Being Moderated
    Apr 12, 2013 10:30 AM (in response to jposkochil)

    I doubt that there is any connection to purchasing music from the iTunes Store, because those are just regular AAC 256 kbps audio files.

     

    What you describe could be caused by the hard drive in the iPod becoming unreliable.  It may also be a problem with the connection between the iPod and computer.

     

    Try shutting down the computer and disconnecting all USB devices, including any hubs.  Start up with only standard keyboard and mouse connected (if normally used). 

     

    Run iTunes and connect iPod to a direct USB port.  If necessary, do a Reset on the iPod (while connected)

     

    http://support.apple.com/kb/HT1320

     

    Try doing a Restore again.

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