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HT5429: iOS: Using Maps

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HT5429 Why is Apple completely unresponsive to my problem reports?!?!

220 Views 6 Replies Latest reply: Apr 13, 2013 11:17 AM by WVcartographer RSS
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Apr 13, 2013 8:39 AM

We all know that Apple Maps has lots of flaws. Its worst, however, is in West Virginia, United States, where almost every single road has an incorrect or nonsensical label, and every business is in the wrong place. Ever since Apple Maps was first launched, I have submitted hundreds of problem reports, but NONE of them have been fixed!! It is almost like Apple is ignoring me. I would like to know why.

iPhone 4, iOS 6.1.2, Same problem has occurred since 6.0
  • KiltedTim Level 8 Level 8 (35,840 points)

    Apple passes the reports on to the mapping data provider. It's up to them to fix it. It takes time. Multiple reports are required and the issue must be researched before the corrections are made. Be patient.

  • Ralph9430 Level 6 Level 6 (12,410 points)

    Same thing but different here in Montana. I tap on my address in Contacts and am taken to someplace about 200 miles away on the map. The street there is not even the same name as my street. I tried tapping a location and dropping a pin to use for my location and using that as my Home. Apple Maps comes up with an address for the dropped pin but when I tap that address in Contacts I shown a location about 5 miles away instead of where I live. Because of these map problems I cannot use Siri to provide location based services related to my Home.

     

    I have reported the problem but so far there has been no fix.

  • JimHdk Level 7 Level 7 (21,510 points)

    You aren't alone. I've reported rather obvious problems (Streets with wrong names) several times and have seen no corrections. This has been going on for months.

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