Currently Being ModeratedApr 11, 2013 3:10 PM (in response to emh1960)
Yes, and I have been using it pretty much with WIFI, my home network, which has a good history of strength. No other devices are having problems.
Currently Being ModeratedApr 11, 2013 6:19 PM (in response to emh1960)
That indeed is a strange set of circumstances generating such poor battery performance.
From your post it sounds as though you must be an AT&T customer. The iPhone 4S can take advantage of AT&T's HSPA+ network. Although this is not a true LTE 4G network, AT&T has still been given permission to change the network logo on the iPhone 4S from 3G to 4G. HSPA+ does provide somewhat faster data transfer speeds than a normal 3G network, but not the blazing speeds of a true 4G LTE network. I mention this partially to explain why you now see 4G on your iPhone 4S when you saw 3G on your iPhone 4. It may also explain some of your battery consumption. But not AT ALL to the degree you are observing!
I have one last question. When you say your battery level goes down when your phone is "off" do you mean "sleeping" or really "off-off"? I can't imagine the battery level going down when truly off-off. If that is the case then absolutely bring that bad boy back to the dealer for a replacement. If it is sleeping then it is possible some backgound activity is going on that is consuming energy. But as you say, it should absolutely NOT be to the degree you are observing.
Wait...I lied. I have one more question. Have you ever tried putting your iPhone in "Airplane Mode" and see what happens to the battery life? This would turn off its cellular and wifi radios. If you see a battery drop after a period of time in Airplane Mode that would be another reason to take the VERY BAD BOY back to the dealer for a replacement!
Settings --> Airplane Mode --> Off
Hasta la vista, Mr. Luigi
Currently Being ModeratedApr 12, 2013 11:53 AM (in response to Mr. Luigi)
I brought it back and told them my concerns. They said that there is a big difference in this phone than the 4 as far as battery life. Told me to shut off wifi when I am not at home. They looked at the statistics and said that it was normal. But I have almost all the smart features disabled! I've been hearing so many different things! But I insisted they give me a new phone, because I also was a little concerned with the screen light flickering around the edges, albeit very rarely. So I am restoring from back up now, and will see what happens!
Currently Being ModeratedApr 12, 2013 11:57 AM (in response to emh1960)
Sorry guys - do you mind opening a new post for your battery issues and leaving this one? There are 100's of us getting your updates via email and we're all subscibed because of the "other" problem.
Currently Being ModeratedApr 12, 2013 12:00 PM (in response to pdroth)
Sorry! But I was reading this thread because I've had the dreaded other problem too and was wondering if by restoring as new it would help that as well as battery life. Mr luigi has been pretty helpful on this thread. Ill open a new one in the future.
Currently Being ModeratedApr 13, 2013 10:02 AM (in response to Acqua)
Thank you so much!! I got 4 GB empited by doing this!!! I only have a 16 GB iphone so having 4 GB freed is AMAZING!!!
Currently Being ModeratedApr 13, 2013 10:27 AM (in response to O\'Molohon at home)
I just realized that this has happened to me. Your phone will say you still have the songs, but when you go to play them, they have actually been deleted. I'm not quite sure how to explain it, but it basically skips over every song. I am now having to delete every song and re-download it to my phone. As far as I can tell, I'm going to end up with the same amount of "other" space. This DOES NOT work.
Currently Being ModeratedApr 13, 2013 11:13 AM (in response to bailey426)
The explanation is easy. You deleted the songs, so they aren't there to play. But you didn't delete the catalog, so they are still in the catalog. You only find out that they don't work when you go to play them.
There must be dozens, if not hundreds, of posts saying that this method DOES NOT WORK, but people are so desperate that they only read the posts they want to be the answer.
I've even asked the moderators to delete the posts that describe this non-solution, and the try, but vestiges still remain buried in other posts.
The reason it appears to work is when you delete the music you also delete its album art, which is in Other (Music is naturally in "Music").
Currently Being ModeratedApr 15, 2013 4:35 AM (in response to Encrypted11)
Dear Mr Luigi
I wish I could have called you my hero. But I've tried this workaround with 3 different iPads that had the others-problem. They respectively had 5, 6 and 11GB of other data.
I did the following:
1/ Connect iPad to iTunes (up-to-date version)
2/ Rightclick and back it up locally
3/ Click on Restore... just below the iOS version (and not on Restore from backup next to the iCloud window)
4/ iPad restored, automatically synched the apps
Did I do something wrong? Or am I just not in luck?
Currently Being ModeratedApr 15, 2013 6:35 AM (in response to TwistedByDesign)
First, I assure you I wish you could call me your hero too. Alas...I weep because you appear to be following my protocol correctly.
OK, let's get down to business.
As I am sure you have picked up from my posts, I am very conservative when it comes to this removing "other" data business. That is the reason why I have advocated "restoring from backup" before "restoring as new." It is less invasive and time consuming while still getting at some of the things that can cause "other" data problems. It is interesting that you are having problems with your iPads. My experience is similiar...sorta. When I "restore from backup" with my iPhone I do get substantive relief and it is persistent. When I "restore from backup" with my iPad 3 and 2, I get relief but it is more fleeting. The "other" data begins to grow back-rather quickly. And this is despite what I consider to be "best practice" use of my iPad with regard to e-mails, messages, etc. I suspect this has to do with the how I use my iPad, the apps I use, and the type of data it is creating. You, of course, are getting no relief. Even after "restoring from backup." So, our situations are not the same.
You appear to be a candidate for "restoring as new." And I weep for you...especially if you have a lot of apps, etc. But, before you do that it would be worth a look at your "usage."
Settings --> General --> Usage --> All your apps will eventually be listed with the "data" they are consuming.
Now, before you get too excited. This is not as great as it sounds. For example, I have the Garmin USA Navigator App. If I tap on its icon in the list of apps in usage it displays 2.2 GB. But, that 2.2 GB, in this case, is stored in the Apps section of the iPhone's memory...not "other" data. There is really no way to know how much of this usage data is going to "other" from here in iOS. BUT! You can sometimes make a good guess. For example, Facebook on my iPhone uses 66.6 MB. But, on my daughter's iPhone is consumes 555.8 GB and a lot of that DOES go to "other" data. Facebook is evil. :-) So, before you "backup as new", I'd give all these apps a look over and see if any look "suspicious." If so, delete them and reinstall. That should remove their data cache and reduce your "other." This is similar to what you do when you go to Safari (a potentially big "other" data hoarder) in settings and click on "delete cache". Unfortunately, whereas you can do this easily with Safari you can not do this easily other apps short of deleting and reinstalling them. (Would be nice if iOS had a "delete all cache" option...oh well.)
Assuming you have employed the millions of other suggestions in this discussion thread (that actually have merit!) and in the absence of any suspicious looking usage in your apps I think you are headed fror a "backup as new" unless someone has another suggestion.
Just as an aside, it would be interesting if everyone in this thread could submit the apps they are running on their iDevices so we could look for any common overlap. Sometimes I wonder if there is a dark, evil "other" data sucking app(s) out there. If we knew what they were, it would make it so much easier to attack this problem. But, as others have pointed out, it may not be apps. It could be things like orphaned messages and e-mail attachments. If that is the case for you, "restoring as new" should get rid of those.
Again, I am truly sorry I could not have been your hero. I live for such attention.
All the best in your up and coming adventure and let us know how things come out, Mr. Luigi
Currently Being ModeratedApr 15, 2013 6:58 AM (in response to Mr. Luigi)
Thx for the reply, all dedicated to me /flattered.
However, restoring as new isn't really a solution. When I speak of 3 iPads, I actually meant about 50. I'm IT-specialist in a 1:1 iPad school where the problem is booming. About 50 of our 800 iPads have 4-8-10-12Gb of other data. So you see why you would be my hero?
Problem is indeed with the caching, pupils love sending iMessages with pics/vids. But this is only a suspicion, I'm actually not sure it only has to do with iMessage. And we've literally tried everything: shutting down iMessage, Photostream, mail, iCloud ... nothing works. It's just plain corrupt data. Question remains where it comes from. I do know Applecare is working hard for our specific case as we speak - we are in close contact with Applecare and they keep us updated, especially saying they are still working on it, and yes, they do sound honest.
Apps that are installed with all of our pupils: PDF Expert (intensively used), Pages, Keynote, Numbers, Dropbox and the inhouse apps the publishers provide (Silverboard, amongst others).
Currently Being ModeratedApr 15, 2013 10:37 AM (in response to TwistedByDesign)
Wow...small world. I am a physics teacher at a school with a 1:1 iPad program at our Middle School. I am at the Upper School and am fairly involved with this whole business on our campus. I am going to direct our IT guys to this discussion and your post above in particular. One of our IT guys is particularly Apple Savvy so I will direct my question to him. Maybe he has some insight beyond what Apple Care and your fellow colleagues have offered. (Not that YOU aren't totally Apple savvy yourself!)
I'll get back to you.
50 totally janked iPads.
Man, you do have a problem.
Currently Being ModeratedApr 15, 2013 1:34 PM (in response to TwistedByDesign)
Well, my IT friend got back to me. I'm afraid without being onsite there are just so many variables it is hard to offer a reasonable suggestion. Below is his response. It appears you have addressed his suspicious such as iMessage. Interestingly, you mention that PDF Expert is used a great deal at your school. My buddy cast a wicked look at that app. Hm...
Mr. Luigi ...He actually called me by my real name, but I am protecting the guilty
I looked at the forum discussion. We have not seen this problem he refers to. I wonder if the PDF Expert app is the culprit. We have actually blocked iMessage from the initial roll out of the program altogether so the kids can't use it. But our kids are Middle School age, so I think it is appropriate. Might not be as appropriate if the kids are high school age. Maybe some of it depends on what system he used to deploy the iPads--lots of variables there!
Currently Being ModeratedApr 15, 2013 5:20 PM (in response to Encrypted11)
Thank you so much. It worked perfectly for me, freed 7Go of my memory...