2 Replies Latest reply: Apr 13, 2013 10:24 PM by 8541USMC
jpf3141 Level 1 Level 1 (0 points)

I've reset my Jawbone Prime. It goes into auto pairing mode. iPhone 5 sees "jawbone" but won't pair. Any advice? I've already tried the following protocols from online support communities. Thanks for your help, Janet


To reset your Jawbone Prime simply follow the steps listed below:

1. Press and hold down the Talk Button on the Jawbone Prime. (It does not matter whether the Prime is on or off.)

2. Connect the Jawbone Prime to the USB charger cable. (The cable needs to be plugged into an active USB port or to an electrical outlet via the Wall Charger unit.)

3. Release the Talk Button.

4. Disconnect the Jawbone Prime from the USB charger cable.

Turn on the Jawbone. It should begin to flash red every six seconds when it is turned on. While it is flashing red press the following sequence of buttons.

NoiseAssassin Button, Talk Button, Talk Button, NoiseAssassin Button, Talk Button, Talk Button

The Jawbone should flash red/white/red/white showing that it is in a manual pairing mode. Pairing mode will last for three minutes or until pairing is complete.

THIRD : Powered up iphone 4 while Jawbone flashing red/white. Turned on Bluetooth ( Settings / General /Bluetooth ON ). Jawbone PAIRED with iphone4 AUTOMATICALLY ( no request for 0000 code ) and Jawbone flashes WHITE when paired and on.


I tried this too:

i was having problems with pairing my "JAWBONE" bluetooth device. i followed the directions and still nothing. i turned on the bluetooth on my iphone the auto search kept searching for devices but nothing would show up. i called tech support and was told to go to "settings" then switch the "airplane mode" on and off several times then turn the bluetooth on and off and then back on. it started worked instantly!


iPhone 5