4 Replies Latest reply: Apr 14, 2013 2:43 AM by turingtest2
Rosadeoro Level 1 Level 1 (0 points)

I have missing music in my itunes player yesterday all my songs were there today only 118 songs are in itunes what happened to all my other music.

I hate this new player!!!


itunes, Windows 7
  • 1. Re: Music
    turingtest2 Level 8 Level 8 (46,520 points)

    See this post.

     

    tt2

  • 2. Re: Music
    applepan1 Level 1 Level 1 (0 points)

    The AVG update does not fix this issue.  Theres a problem with the latest itunes - when you sync a device (iphone,ipad) the library resets and can't see your music.  The music is there on your harddrive in the correct folder - local drive>users>name>my music>itunes>itunes music but itunes can't see it. Non AVG users are also having problems

  • 3. Re: Music
    turingtest2 Level 8 Level 8 (46,520 points)

    Rosadeoro wrote:

     

    ...I hate this new player!!!

     

    You can restore much of the look & feel of the previous version with these shortcuts:

    • ALT to temporarily display the menu bar
    • CTRL+B to show or hide the menu bar
    • CTRL+S to show or hide the sidebar
    • CTRL+/ to show or hide the status bar (won't hide for me on Win XP)
    • Click the magnifying glass top right and untick Search Entire Library to restore the old search behaviour
    • Use View > Hide <Media Kind> in the cloud or Edit > Preferences > Store and untick Show iTunes in the cloud purchases to hide the cloud items. The second method eliminates the cloud status column (and may let iTunes start up more quickly)
    • If you don't like having different coloured background & text in the Album view use Edit > Preferences > General and untick Use custom colours for open albums, movies, etc.

     

    If you still feel the need to roll back to iTunes 10.7 first download a copy of the 32 bit installer or 64 bit installer as appropriate, uninstall iTunes and supporting software, i.e. Apple Application Support & Apple Mobile Device Support. Reboot. Restore the pre-upgrade version of your library database as per the diagram below, then install iTunes 10.7.

     

    RestorePrevious.png

     

    See iTunes Folder Watch for a tool to scan the media folder and catch up with any changes made since the backup file was created, or just add the media folder to the library. iTFW may be able to preserve ratings & playcounts if files have been renamed and therefore moved since the backup was taken.

     

    tt2

  • 4. Re: Music
    turingtest2 Level 8 Level 8 (46,520 points)

    applepan1 wrote:

     

    The AVG update does not fix this issue.  Theres a problem with the latest itunes - when you sync a device (iphone,ipad) the library resets and can't see your music.  The music is there on your harddrive in the correct folder - local drive>users>name>my music>itunes>itunes music but itunes can't see it. Non AVG users are also having problems

     

    Have you downloaded the most recent AVG patch? The issue I've been tracking has predominantly been affecting AVG users, and removing AVG has resolved things for many users. That said, the mechanism I think is involved with AVG is probably similar to the one that has affected Sony VIAO users in the past and other AV packages or continuous backup software could also have the same effect. This would seem to be distinct from a pattern where the library fails specifically during syncing. I've synced three different devices in the last 24 hours without any trouble so I suspect there is an interaction with other software for specific users rather than a general issue with iTunes. That's not to say iTunes couldn't be more robust to interference from other software but there it is. If you still have AVG I suggest you temporarily remove it to see if there is any improvement. You should also backup your library and the library database in particular to make recovery easier when it is necessary.

     

    tt2