Skip navigation

TS1868: iOS: Troubleshooting Exchange ActiveSync 'Push' issues

Learn about iOS: Troubleshooting Exchange ActiveSync 'Push' issues

TS1868 Mail app deletes my messages on the server and I can't access them on my computer after only reading them.

704 Views 2 Replies Latest reply: Apr 14, 2013 5:00 PM by Mmanu RSS
Mmanu Calculating status...
Currently Being Moderated
Apr 14, 2013 10:57 AM

I have my gmail account (university account) synced with mail app. When I read a message on my ipad first the message gets deleted off the server after having only read it as if it never existed. When I go to my computer to check my email it doesn't exist anywhere (not even in trash). What is going on? I also have a yahoo account synced and that doesn't happen at all. Also, if I check the email first in my computer it doesn't disappear like that.

iPad, iOS 6.1.3


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.