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Mac Keys on mid-2009 13" (what gives)?!

91 Views 0 Replies Latest reply: Apr 14, 2013 12:08 PM by hotwheels 22 RSS
hotwheels 22 Level 1 Level 1 (0 points)
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Apr 14, 2013 12:08 PM

i took my MBP (not so happy with this 1500 dollar purchase) to the mac genius bar here in town when i got a minute just before my warranty expired and instead of replacing the keys as i requested (many of them are really wobbly which makes it hard to get work done) - they turned me on to some senior rep who assured me that keys would be covered for the life of the computer but that they would not replace all the keys for me. he then asked me which specific keys needed replacing.

 

and i think as a mac user who bought one of the first mac laptops and is now returning to mac - that i was sort of in some kind of state of disbelief because i was trying to explain to him that replacing all of them before the warranty expired was the best solution for me since the ones that did not need replacing were likely going to need replacing soon and i didn't want to have to constantly deal with this issue. also, i had thought of giving the laptop to a relative and the idea that /they/ would have to deal with this was not something i wanted them to have to deal with.

 

so, now that i have an actual LIST i am feeling both a bit used but also a bit confused.

 

should i go in and just get this list of 23 keys replaced and then deal with the others a handful at a time as this comes up? should i got back in and ask them to replace them all pretty please? should i just buy a set of these online and do this myself?

MacBook Pro, OS X Mountain Lion (10.8.1), with 64 bit Win7 Boot Camp | iCloud

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