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Songs Disappearing from iTunes

248020 Views 550 Replies Latest reply: Mar 18, 2014 8:56 AM by Darr247 RSS Branched to a new discussion.
  • Steve with iPhone Calculating status...
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    Apr 7, 2013 6:49 PM (in response to gizmonic)

    I just want to add that I have the same problem.  I have a rather large library and only discovered it when I decided to change the playlist synched to my phone.  I see now that I have many albums deleted.  Not just removed from my index file, deleted entirely from my hard drive.  I use Carbonite for backup and it removes deleted files from my backup after 30 days--the files that have been deleted from my library are no longer on my backup, so longer than 30 days ago.  One of the iTunes upgrades evidently did something pretty f#&*'d-up.  I have all of the missing albums on CD and will have to re-rip.  This really *****. My plan is to set up a folder where I put all music files then mirror that to an iTunes library directory--and never let iTunes touch my "music archive" directory.  What a pain in the ***.  Oh, and I don't have AVG.

  • turingtest2 Level 8 Level 8 (43,870 points)
    Currently Being Moderated
    Apr 8, 2013 2:58 AM (in response to Steve with iPhone)

    And the fact that this thread started on the Mac side of things is another reason I've stayed away previously since I don't have one to test with. I use a folder cloning tool to backup the library on Windows, and preview the proposed updates so I can make sure nothing untoward will be deleted or overwritten. Again, I have never experienced similar symptoms, not that it is any comfort to anyone else.

     

    tt2

  • anthonymitchinson Calculating status...
    Currently Being Moderated
    Apr 9, 2013 8:21 AM (in response to gizmonic)

    Low and behold, i go to my Itunes library again today and all music is missing again apart from items in  'iCloud'.

     

    APPLE - please listen as your company is slowly descending in to a FARCE.

     

    People do no want to be constantly backing up their music because Itunes libraries are not doing the job they are designed for - the safe store of music - music we have at times heavily invested in whether that is in the form of purchases from iTunes, music CD's or DVD's

     

    People have invested in your software as it was a world leader in its field, knowing full well if any problems were to occur, Apple had the staff, ability and general know how to deal and solve almost all issues no matter how small or large they were.

     

    This problem has been going on for so long now, yet nobody at Apple acknowledges the problem, can identify any fix, update the program - probably too scared of any potential share fall consequence.

     

    Apple as a company seem leaderless, rudderless and seems heading for an almighty fall if something as simple as storing of music within one programme cannot be remedied - sinking ship!

     

    I for one will never invest in another Apple product due to complete lack of faith in Apple, its staff and its service.

  • QuoteNotes Level 1 Level 1 (0 points)
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    Apr 9, 2013 9:13 AM (in response to gizmonic)

    I use iTunes, own 5 iPods, an iPhone, and an iPad Mini. I've decided to abandon iTunes and get rid of my iPods. I just placed an Amazon order for an 80GB Zune media player. When my contract runs out, I'll get rid of my iPhone. I have a Kindle Fire already and plan to sell my iPad Mini.

     

    <Edited By Host>

  • SunMoonEarth Calculating status...
    Currently Being Moderated
    Apr 9, 2013 2:15 PM (in response to gizmonic)

    Took a while since my last post, but today I finally had a broken link to one song.  I know it already existed because a copy of the mp3 was in the backup folder I made.  I know this is nothing to what others are experiencing, but I neither have AVG nor do I buy songs - I make my own.

  • Chris CA Level 9 Level 9 (73,360 points)
    Currently Being Moderated
    Apr 9, 2013 2:27 PM (in response to QuoteNotes)

    QuoteNotes wrote:

     

    I use iTunes, own 5 iPods, an iPhone, and an iPad Mini. I've decided to abandon iTunes and get rid of my iPods. I just placed an Amazon order for an 80GB Zune media player.

    That's hilarious!

    Thanks for the laugh!

  • QuoteNotes Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 9, 2013 3:17 PM (in response to Chris CA)

    I wasn't laughing when I wrote it. There are better alternatives to the iPhone. I like my Kindle Fire HD better than the iPad which I rarely use. Abandoning the iPods won't be difficult.

  • Chris CA Level 9 Level 9 (73,360 points)
    Currently Being Moderated
    Apr 9, 2013 4:28 PM (in response to QuoteNotes)

    QuoteNotes wrote:

     

    I wasn't laughing when I wrote it.

    I guessed you weren't and that's what makes it so funny!

    Hysterical.gif Laughing-1.gif

  • crooked6p Calculating status...
    Currently Being Moderated
    Apr 9, 2013 6:16 PM (in response to gizmonic)

    I had no idea the problem was this old.

     

    I've moved from desktop to titanium to MacBook Air; from iPhone3 to iPhone4; from iPod Classic to Nano and been on mac's forever and have always assumed they were lost by transferring.

     

    Reading the unresolved litany above it is clear that when Apple revises it's "national" libraries and is more inclined to eliminate than to add. Purchases of international music that once qualified as world music is now eliminated simply because Apple has no rights to the music. And thereby, neither should I.

     

    Nearly 100% of my music is international. I am compelled to pay extra for imported CDs and to shop at Amazon where international music is legal. Approximately 50% of my music has been lost by Apple. The Apple purchase history says I have only purchased 550 songs. All of them since I purchased my MacBook Air. Not cool. What I purchase legally can not be revoked or overruled by the small minds of programmers governed by Apple's inability to achieve discount rights.

     

    Like others have posted here, I own the CDs. I have uploaded them many times thinking I was the fool. Now I know it is Apple who refuses to grant me ownership rights.

     

    The basis of this assessment is really simple to observe. Apple sells next to no French music. I can track Apple policy simply by watching the songs disappear. Those albums once purchased from Apple are truly gone for ever. I've watched as label artwork of purchased downloads, now unavailable for sale in the US, have been altered to some absurd label guaranteed to fool the visual thinkers.

  • gadlaw6 Calculating status...
    Currently Being Moderated
    Apr 11, 2013 1:20 PM (in response to anthonymitchinson)

    Myself as well. I opened up iTunes and there was nothing but the music I bought from iTumes left. All the playlists, all the CD's I own that I ripped into my own library are gone. What the heck has happened here? I didn't want any iCloud nonsense. I just wanted to be able to put my music together in one place, put some on my iPhone. What' the heck is going on?

  • turingtest2 Level 8 Level 8 (43,870 points)
    Currently Being Moderated
    Apr 11, 2013 1:36 PM (in response to gadlaw6)

    See this post.

     

    tt2

  • crooked6p Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 14, 2013 6:27 PM (in response to gizmonic)

    TuringTest2 ---

     

    At this point I have purchased Apple Match for one year. I've found all the songs I no longer remember having. But have also discovered that Apple does not know that all songs were part of one album so they have updated some songs, matched others, and declared others to be uploaded by me --- all in the same album. All purchased from Apple.  I'd be content to have them back, but having paid twice for the same songs now, I'm not at all content that the disrepancy impacts other apps that play my music. The question appears to have always been a question of Apple's DRM policy. Now I must wait for Apple to have enough other users purchase my taste in music so they will lift the "Waiting" status.

     

    I have paid $0.99 for the original songs. Now we pay an additional $1.29 for DRM and we must pay $25 for Apple Match for our old songs to be upgraded whether we upload them or not. Just so we can play them in anything other than Apple ITunes. At what point do WE own what we have paid for and become accountable for our own right of purchase. Must we pay for the Apple police to supervise the CDs we do not purchase from them!

  • SunMoonEarth Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 15, 2013 12:27 AM (in response to crooked6p)

    I don't pay for anything if I don't have to.

  • turingtest2 Level 8 Level 8 (43,870 points)
    Currently Being Moderated
    Apr 15, 2013 4:29 AM (in response to crooked6p)

    I don't use iTunes match, so I really can't comment on how it works. I can often help with problems regarding mislaid tracks, corrupt library files, restructuring the library for migration, and recovery of media from devices, but troubleshooting problems with iTunes match is outside my skillset. Personally I backup my entire library on a regular basis. I don't have any issues with either random songs or the entire library going missing, but if I did I have a backup to hand 

     

    tt2

  • QuoteNotes Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 15, 2013 7:20 AM (in response to turingtest2)

    How do you backup. I used to backup to DVDs but iTunes stopped supporting that and I don't have an external hard drive. I have one primary iPod that has everything on it and when I bought a new laptop several months ago, I used Sharepod to restore my iTunes library to the new laptop. Everything seemed to be fine until I upgraded to iTunes version 11.

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