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iTunes Sign in Not Working

281 Views 2 Replies Latest reply: Apr 14, 2013 10:53 PM by JVXB RSS
JVXB Level 1 Level 1 (50 points)
Currently Being Moderated
Apr 12, 2013 5:41 AM

Scenario: Upgraded to iTunes 11.00.02, at long last (first mistake: I hate the interface), and subsequently could not log onto the App Store, etc. After scouring the forums, I happened to find one thread which said in Parental Controls, to disable iTunes Store, and tick the box next to iTunes U, as counterintuitive as that sounds.


Well, I got back the App Store, but I had been signed out of my account. I am currently unable to connect to sign-in.


On running diagnostics, it gives me the dread "Secure Link to iTunes Store failed" message. I've had this problem before, so I can the command prompt, entered "netsh winsock reset" and rebooted. I have done so several times, now, without any luck.


I recall I had a similar problem some years before, and solved by uninstalling ALLLL the programmes, in a specific sequence, but I'm hoping you guys may help me with specific info as to what could be going on.


(I know my way around computers and routers, and have checked all the likely culprits, like Windows Firewall, disabling my A/V, power cycling my router, etc)



Dell, Windows XP


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