1 2 3 4 Previous Next 45 Replies Latest reply: Jun 5, 2014 10:02 PM by JJFPDS Go to original post
  • 30. Re: My iPhone 4 won't sync to my iTunes after iOS 6 update?
    alowin Level 1 Level 1 (10 points)

    Same issue, fixed immediately by toggling Restrictions ON->OFF in every one of our iOS devices 

    Find that at:  Settings>General>Restrictions

    (Have no idea how Resrictions had gotten turned ON)

     

    Good luck

    alowin

  • 31. Re: My iPhone 4 won't sync to my iTunes after iOS 6 update?
    itsmytv Level 1 Level 1 (0 points)

    I just had this issue and the only way I could get it to work was by doing the following.

     

    1) In iTunes click on "iPhone" tab in top right of screen.

    2) Then click "music" along the top after "summary, info and apps".

    3) Click "selected playlists, artists, albums and genres". Above this the value of songs displyed zero. I then reclicked "entire music library" which then changed the zero to number of songs in my library.

    4) Click on "summary" and you should see audio (blue bar) has re appeared.

     

    Hope this helps. sorry if it doesnt.

  • 32. Re: My iPhone 4 won't sync to my iTunes after iOS 6 update?
    RafaelFeldmann Level 1 Level 1 (0 points)

    Guys, I bought an iPhone 4 some days ago and I had the exact problem. I've spent 2 hours and a half with Apple Online Support in order to try to solve it and the specialists couldn't solve. I had the iOS 6 for the phone and a MacBook Air with OSX last version (10.8.3) and iTunes 11.0.2 and nothing could be done. Fortunately, as I bought my phone in an official Apple Store, I went there and changed for a new device (another brand new iPhone 4). Now it is working perfectly, so I suppose that it is a hardware problem and nothing can be done except changing the device. The specialists from Apple didn't assume that it was a hardware problem, but it seems obvious to me. Good luck.

  • 33. Re: My iPhone 4 won't sync to my iTunes after iOS 6 update?
    vandervibes Level 1 Level 1 (0 points)

    Thanks @itsmytv  for posting your tip - I did as you suggested and it worked 

  • 34. Re: My iPhone 4 won't sync to my iTunes after iOS 6 update?
    Edd88 Level 1 Level 1 (0 points)

    I had this same problem and opened this account, to say I too deleted the ipod photo cache and hey presto synced straight away, no problems.

  • 35. Re: My iPhone 4 won't sync to my iTunes after iOS 6 update?
    rjsxpple Level 1 Level 1 (0 points)

    in iTunes 11.0.4.4  had the same problem.  Also had many iterations of trying to "cleanly" sync up my iPhone 5 to a playlist on my computer.  I have over 1,000 songs on the computer and didn't want them all on the phone, so I initially tried to manually copy the songs or albums I wanted to the phone.  This worked for awhile but I wanted a cleaner way to manage the music on the phone.  I created a separate playlist on the computer just for my phone and copied all the songs to the playlist with the intention of copying the playlist to the phone.  Problem was it didn't really work as advertised.  Then I tried to add a single song and it just wouldn't go to the phone so I decided that if I deleted every song from the phone then surely I would be able to copy my playlist over without a problem.  Not!  Now I have a phone with NO music and after trying all the suggestions I could find online it wouldn't sync.

     

    - upgraded iTunes. No.

    - selected entire music library.  Song count went up to the total on the computer but it still wouldn't sync.

    - selected the playlist again for the phone.  Still wouldn't sync.

    - other stuff I can't remember doing...  You know how it goes when trying to diagnose a problem.

     

    Anyway, I scroll down the Music tab for my phone (in iTunes) where you see the boxes for Playlists, Artists, Albums, etc.  At the bottom there was a box for "Manually added songs", which contained an entry for every song on my computer, which at one time I had either sync'd or copied to the phone.  I selected the entire list and clicked the handy "Remove" button at the bottom of the list.  That list and the box disappeared.  So now my phone is empty and iTunes doesn't have any record of ever copying those songs to the phone.

     

    I go back to the top of the Music tab and select "Selected playlists..." and then select my phone's playlist below in the Playlist box.  Clicked "Sync" and the 600+ songs that I want started syncing!

     

    Good luck!

  • 36. Re: My iPhone 4 won't sync to my iTunes after iOS 6 update?
    fourjoys99 Level 1 Level 1 (0 points)

    I did what ItsMyTv said and it worked. Thank you so much!

     

    My problem now is that I somehow double downloaded some of the songs and don't know how to get rid of the duplicates. Any ideas?

  • 37. Re: My iPhone 4 won't sync to my iTunes after iOS 6 update?
    gstar1970 Level 1 Level 1 (0 points)

    Thanks itsmytv, this worked for me.  Had been looking for an hour for the solution, so thanks again.

  • 38. Re: My iPhone 4 won't sync to my iTunes after iOS 6 update?
    jkdowd0603 Level 1 Level 1 (0 points)

    Had this same problem with my iPhone 5 and was getting so frustrated as to why it was acting so crazy. Finally fixed it and this is what I did:

     

    Comepletey shut down my PC and let it chill for a minute or two.

    While my PC was down, I turned off my phone's WIFI and left it off while I started my computer.

    When my PC booted up, I only opened iTunes, grabbed my USB cord for my iPhone.

    Plugged it up, still leaving the WIFI on the phone off, and it automatically synced without any errors.

     

    Hope this will work for others as well!

  • 39. Re: My iPhone 4 won't sync to my iTunes after iOS 6 update?
    Blue501 Level 1 Level 1 (0 points)

    Also it may seem redundent but make sure you check out the IOS manual, and be sure your logged-on to all your applicable settings that require an apple ID and password.

  • 40. Re: My iPhone 4 won't sync to my iTunes after iOS 6 update?
    PeterPiperPickle Level 1 Level 1 (0 points)

    This happened to me aswell, I however didn't restore my phone, but instead just restarted it by powering it off. (Holding down the lock button and swiping to lock) Then after turning it back on, I plugged it into my computer and it synced automatically, no need for restoring good luck!

  • 41. Re: My iPhone 4 won't sync to my iTunes after iOS 6 update?
    Cynderlou Level 1 Level 1 (0 points)

    My iPhone 5s would not sync music. It would hang & either just sit there or finally cancel. I finally fixed it after trying all these steps from forums & blogs

    1. Unchecked all music & synced - did not work

    2. Reset & restored - did not sync

    3. Put phone in recovery. I did this twice, 1st time I resorted from back up, 2nd time I set up as a new phone  - did not sync either time.

    4. Uninstalled & re-installed iTunes - did not sync.

    5. Deleted all apps on phone & from iTunes - SYNC WORKED!

     

    I ran a diagnostic that showed one if the kernels was not in the right place BUT I also saw that one of my apps was constantly crashing, which pointed to a bad app b/c the diagnostic showed my battery in perfect condition. The bad kernel pointed to bad software, which is why I put my phone in recovery. When that didn't work I tried uninstalling iTunes. But when that didn't work still I figured it had to be the app that was crashing. Sure enough, deleting all if them from my ph & iTunes worked. The sync was hanging on the app b/c it was corrupted.

     

    After doing this you can go into the App Store on your phone, go to purchases & re-download your apps onto the phone, then they will sync again b/c the path is fixed.

  • 42. Re: My iPhone 4 won't sync to my iTunes after iOS 6 update?
    Cynderlou Level 1 Level 1 (0 points)

    Disregard the word amp in my post. For some reason that was inserted when I hit submit. If you ignore amp in every instance it should make sense

  • 43. Re: My iPhone 4 won't sync to my iTunes after iOS 6 update?
    aemapple Level 1 Level 1 (0 points)

    After trying all the helpful tricks that folks have offered in these communities for this issue and wasting hours of my life I will never get back, the iOS 7.0.6 update to resolve the SSL issue also resolved my itunes not syncing problem. hope it works for you as well.

  • 44. Re: My iPhone 4 won't sync to my iTunes after iOS 6 update?
    Fuxia Level 1 Level 1 (0 points)

    Thanks itsmytv! I did as you wrote and it works! From some strange reason the Syncronise option was greyed out (must be after the last iOS update!)