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itunes store down

5638 Views 47 Replies Latest reply: Nov 22, 2013 5:29 PM by thebestuser RSS
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greggp Calculating status...
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Apr 16, 2013 5:04 PM

I can't log on to the itunes store. Anyone else having this problem?

  • GeekGirl37 Calculating status...
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    Apr 16, 2013 5:13 PM (in response to greggp)

    Yep - I think it's for everyone (thank goodness). I did some googling and if it's isolated, it looks like a pain to fix!

  • lkrupp Level 4 Level 4 (3,085 points)
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    Apr 16, 2013 5:21 PM (in response to GeekGirl37)

    No, the iTunes store is NOT down. Not in the U.S. Midwest amyway.

  • GeekGirl37 Level 1 Level 1 (0 points)
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    Apr 16, 2013 5:24 PM (in response to lkrupp)

    Oddd that. It just came back up for me. (I haven't rebooted, changed network connections or anything)

     

    Hopefully everyone else is experiencing the same thing.

  • Dnazzaro Calculating status...
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    Apr 16, 2013 5:33 PM (in response to greggp)

    I am getting the cannot connect to the iTunes Store when I try to log in.  Oddly enough, I can download from iTunes on my iPhone4.

  • Steeltekki Level 1 Level 1 (5 points)
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    Apr 16, 2013 5:48 PM (in response to greggp)

    same for me. trying to login and it says cannot connect (-50)

    tried on my pc and mac on my home network both wired and wireless

     

    and yes me too regarding iphone 4s

    i was able to redeem the digital copy code on my phone just fine. however trying to log in via the regular store to redeem it gave me that error

  • duke222 Calculating status...
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    Apr 16, 2013 6:39 PM (in response to greggp)

    Same error here also. Hope it comes back on soon!

  • John Fenton Level 1 Level 1 (75 points)
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    Apr 16, 2013 6:49 PM (in response to lkrupp)

    The iTunes Store has has been down for me in Ohio since at least 8:00 p.m. It's still down at 9:45 p.m.

     

    The App Store on OS X is working fine. I'm downloading a few updates as I speak.

     

    Other iTunes.app Internet connections are working. Podcasts, for example, are downloading fine. It's just the iTunes Store.

     

    John

  • DaveG Calculating status...
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    Apr 16, 2013 6:50 PM (in response to greggp)

    I was on with Apple support and the guy had no clue what was going on in relation to the outage. He had said he worked with someone over 1 hour with these same errors. I am having the same problem.

  • John Fenton Level 1 Level 1 (75 points)
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    Apr 16, 2013 6:52 PM (in response to John Fenton)

    Actually, it's sporadic now. Clicking on the iTunes store just now brought up the store. But trying to add new tracks to iCloud still generated an error. And trying to download a Purchased iPad app generates two errors (cannot connect and -50).

  • cfink911 Calculating status...
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    Apr 16, 2013 6:51 PM (in response to greggp)

    Getting this also.  I have heard it's regional, but I connected from home (Central Florida) and from our two data centers (San Diego and Wyoming) and couldn't get it to work with any of the them.

  • petitbleu Calculating status...
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    Apr 16, 2013 8:06 PM (in response to greggp)

    I'm definitely having this problem, in Massachusetts. Anyone else still having this issue?

  • Thm32 Calculating status...
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    Apr 16, 2013 8:21 PM (in response to greggp)

    Having the same problem in Maryland

  • duke222 Level 1 Level 1 (0 points)
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    Apr 16, 2013 8:26 PM (in response to greggp)

    In Nebraska this double error is happening. Hope they fix it soon!

  • EiBStudent Calculating status...
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    Apr 16, 2013 8:29 PM (in response to duke222)

    Yes same for me here in Oklahoma I'm getting the -50 error, the store loads fine but it will not let me sign into my Apple ID,

     

    also obviously iTunes Match is subsequently down as well.  Very annoying I had work to do with my music tonight!

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