Skip navigation

My itunes won't let me buy songs. A -50 error is popping up?

4457 Views 1 Reply Latest reply: Apr 17, 2013 5:58 AM by lllaass RSS
colbyeliza Calculating status...
Currently Being Moderated
Apr 16, 2013 6:13 PM

I have been trying to buy songs on itunes, and when I click the button to buy it, it won't let me. It says and error 50 comes up. How can I fix it to buy songs?

     Thanks!

iPod touch
  • lllaass Level 10 Level 10 (135,105 points)

    "Error 39"

    "Error -50," "-5000," "8003," "8008," or "-42023"

    These alerts occur due to timeouts or conflicts trying to write a file during download.

    If you encounter this issue while accessing iTunes Store:

    See iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store

    If you encounter this issue while while downloading something from the iTunes Store:

    Delete your iTunes Downloads folder, located in:

    Mac OS X:
  ~/Music/iTunes/iTunes Media/Downloads   Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory.

    Windows Vista:
  \Users\username\Music\iTunes\iTunes Media\Downloads\

    Windows 7:
  \Users\username\My Music\iTunes\iTunes Media\Downloads\

    Windows XP:
  \Documents and Settings\username\My Documents\My Music\iTunes\iTunes Media\Downloads\

    After locating your iTunes Downloads folder:

    1. Quit iTunes.
    2. Delete the Downloads folder on your computer.
    3. Open iTunes.
    4. Choose Store > Check for Available Downloads.
    5. Enter your account name and password.

    If you encounter this issue while while downloading Digital Copies using Windows:

    Use MSCONFIG (directions for Windows XP and Windows Vista/Windows 7) to disable conflicting software.

    If using MSCONFIG steps resolves the issue, you may want to use the System Configuration Utility to turn on the third-party System Services and Startup Items one at a time (restarting your computer after turning on the item or items) to identify which System Service or Startup Item is causing the conflict.

    You can turn all of them back on by selecting the Normal Startup option under the General tab of the System Configuration Utility window, but please note that this may cause the issue to reoccur.

    If you are able to isolate the issue to a particular third-party software, you may wish to contact them to let them know of the conflict.

    Also could be an iTunes problem since other users have had problem with connecting to the iTunes store.

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.