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HT2497: Mac Basics: Connecting your Mac to the Internet

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HT2497 Can't set up an airPort Extreme using Cox cable internet service

1468 Views 4 Replies Latest reply: Apr 18, 2013 12:47 AM by fmora RSS
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Apr 17, 2013 9:09 AM

I'm trying to replace a netgear wireless router with the airPort extreme 5th generation. The airPort Extreme is connected by an ethernet cable from a Motorola Surfboard SB51120. When I connect the power cable to the airPort Extreme, the light goes from green, to solid amber and then to blinking amber. I tried the manual setup via the airPort Utility, but I just get an error -4 message. How do I get past the 1st step of the setup?

 

What's interesting is that my laptop sees the base station and is able to make a wireless connection to the internet. But I believe this is unsecured at this point.

Airport Extreme, Windows 7
  • tzbikowski Level 4 Level 4 (1,945 points)

    Presumably you have already downloaded and installed AirPort utility?
    http://support.apple.com/kb/dl1547

     

    It is best done over Ethernet cable. Connect your laptop to LAN port at the back of AirPort Extreme.
    If your Airport Utility finds the AirPort Extreme but you cannot connect go to File > Configure Other and type in the IP of the AirPort Extreme (default 10.0.1.1 and default password "admin").

    Please post back.

  • Bob Timmons Level 9 Level 9 (75,395 points)

    If your Airport Utility finds the AirPort Extreme but you cannot connect go to File >Configure Other and type in the IP of the AirPort Extreme (default 10.0.1.1 and default password "admin").

    "admin" is not the default password for the Apple AirPorts. The correct default password is....

     

    public

     

     

    Screen Shot 2013-04-17 at 12.07.36 PM.png

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