Skip navigation

what would cause iphone to not turn on?

65 Views 1 Reply Latest reply: Apr 17, 2013 9:09 AM by paulcb RSS
MG Apple Calculating status...
Currently Being Moderated
Apr 17, 2013 9:07 AM

Recently my iphone 5 started freezing up when left charging overnight. I must hold home and power button for ten seconds to wake up. What would cause this?

  • paulcb Level 6 Level 6 (18,645 points)
    Currently Being Moderated
    Apr 17, 2013 9:09 AM (in response to MG Apple)

    Standard troubleshooting...

     

    Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider if, it comes up. Takes about 5-15 secs of button holding and you won't lose any data or settings.

     

    Remove all apps from Recently Used list...

    - From any Home Screen, double tap the home button to bring up the Recents List

    - Tap and hold any icon in this list until they wiggle

    - Press the red (-) to delete all apps from this list.

    - Press the home button twice when done.

     

    If still a problem restore with your backup.

     

    If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.

     

    If still a problem, it's likely a hardware issue.

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.