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what would cause iphone to not turn on?

65 Views 1 Reply Latest reply: Apr 17, 2013 9:09 AM by paulcb RSS
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Apr 17, 2013 9:07 AM

Recently my iphone 5 started freezing up when left charging overnight. I must hold home and power button for ten seconds to wake up. What would cause this?

  • paulcb Level 6 Level 6 (18,645 points)
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    Apr 17, 2013 9:09 AM (in response to MG Apple)

    Standard troubleshooting...


    Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider if, it comes up. Takes about 5-15 secs of button holding and you won't lose any data or settings.


    Remove all apps from Recently Used list...

    - From any Home Screen, double tap the home button to bring up the Recents List

    - Tap and hold any icon in this list until they wiggle

    - Press the red (-) to delete all apps from this list.

    - Press the home button twice when done.


    If still a problem restore with your backup.


    If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.


    If still a problem, it's likely a hardware issue.


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