Skip navigation

Quicktime Export from Keynote '09 created phantom file.

546 Views 6 Replies Latest reply: Apr 17, 2013 1:35 PM by Brian Curp RSS
Brian Curp Calculating status...
Currently Being Moderated
Apr 17, 2013 9:49 AM

I was just attempting to export a Keynote presentation as a Quicktime Movie. Keynote froze up at the end of the export and then I had to force quit the app. However - now I am stuck with a massive loss of available disk space, almost 30 gigs!


Basically, I set Keynote to create a 10920x1080 ProRes (HQ) quicktime file to export to my desktop. I could see the available disk space under my startup disk icon shrinking as the movie rendered out. However, once Keynote crashed no temp file or anything was generated on my desktop, yet the disk space was gone. I can't find any sort of temp files or anything to delete, it's like that space just dissapeared!


I've tried restarting, reparing disk permissions, verifying the startup disk, resetting PRAM, running CRON scripts... so far nothing is helping. I created a smart folder to look for any files over 10GB and included system files and got no results.


I'm stuck! Does anyone have any ideas where I can find this elusive ghost file? I'm running off an SSD so that space is pretty valuable to me!

Mac Pro, OS X Mountain Lion (10.8.2), 2x2.26 Quad Core, 16GB RAM
  • Gary Scotland Level 5 Level 5 (7,555 points)

    The desktop is not the place to export Pro Rez files, as you found running the OS, Keynote and rendering in Quicktime is too much for the system drive to handle. A separate dedicated media drive is needed to handle all that data rate.


    Do you really need to render to Pro Rez HQ? This is a high end lossless professional editing  format, something delivered to a Broadcaster or editing facility. What is your end product that you need such a high data rate?


    Try a system software check:


    Shut down the Mac

    Start up again pressing the shift key untill the apple logo appears

    leave the Mac running while it performs error checking of the hard drive, the more errors the longer it will take. Expect 15 minutes as a minimum

    when the OS appears reboot


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.