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Can't update

241 Views 3 Replies Latest reply: Apr 18, 2013 10:57 AM by lllaass RSS
melissa.cox10 Calculating status...
Currently Being Moderated
Apr 17, 2013 10:25 PM

Hi. I have an ipod touch version 4.1. Model #MC540LL.

 

Some of my apps haven't been working, but when I try to re-install them, I get this message: "This app requires ios 4.3."  When I connect with my computer to sync, I have an update message: "A newer version of the Ipod software is available (version 6.1). To update your iPod with the latest software, click Update." But when I do that, a window pops up that says this: "The iPod software update server could not be contacted. Make sure your network connection is active, or try again later."

 

I live in India. Could this be the problem? Do I need a VPN to do this? My network connection is fine, as I am on the internet all the time.

 

Thanks for any help.

iPod touch, iOS 4.1
  • lllaass Level 10 Level 10 (135,205 points)
    Currently Being Moderated
    Apr 18, 2013 5:22 AM (in response to melissa.cox10)

    See:

    iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

    Next try connecting to your computer and update via iTunes.

  • lllaass Level 10 Level 10 (135,205 points)

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