5 Replies Latest reply: Apr 27, 2013 10:55 AM by iamru
rescueranger21 Level 1 Level 1 (0 points)

I'm been trying to connect my 32GB iPod Touch 3G to iTunes for the past few days and every time I do, iTunes says "This iPod cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes." However, I did that the first time this message popped up and it still asks me to reinstall iTunes. I don't want to do that again because I just don't have the time. I've scoured the internet and everything I read seems to point to the Apple Mobile Device Support not working properly. I've also read that reinstalling iTunes should have fixed it, but it still pops up. Any help would be much appreciated. Thank you.


iPod touch, Windows 7, mobile device support