TS1275: Resolve iOS update and restore errors in iTunesLearn about Resolve iOS update and restore errors in iTunes
Currently Being ModeratedApr 18, 2013 3:10 AM (in response to Goran_ZD)
First of all Check Hosts file if it is redirecting iTunes away from Apple servers
These errors typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
Currently Being ModeratedApr 18, 2013 5:01 AM (in response to Goran_ZD)
Did you read first line and take action to verify Hosts file of your computer ? If your write gs.apple.com in your browser what do you see ? No comments !
Let someone more experienced look at it and offer you
Currently Being ModeratedApr 18, 2013 5:26 AM (in response to RajaRani)
i did all,no firewall no antivirus,all ports are working and similar.if ur not that "expeienced" user, i dont know what you do then here.i read all about it on internet and still no positive solution.
this is what i see
This page is just a placeholder. To publish your site, place your HTML and image files in the data directory.
Be sure to name your main page "index.html" and it will become the default page for visitors.
For the latest information about Apple Computer, Mac OS X Server, and other Apple server products, visit:
Apache Web Server
Detailed documentation on the Apache web server is available:
- In the Apache.org on-line documentation
If you have a question or encounter a problem with your server software you can:
- Search the Internet
Copyright © 2004-2010 Apple Inc. All Rights Reserved.
Currently Being ModeratedApr 18, 2013 7:05 AM (in response to Goran_ZD)
Thank you for your nice reply.
Just want to bring to your attention one line in the copy/pasted text.
If the errors persist on another computer, the device may need service.
I am sorry, what your post is heading towards is Hardware failure.
Currently Being ModeratedApr 18, 2013 7:16 AM (in response to Goran_ZD)
can aynone help about this problem,i tryed everything to get out recovery mode and no luck for now.
1. Your antivirus, router, or firewall is blocking access to gs.apple.com. (You said you checked the antivirus, but if its Kaspersky you may have to remove it completely or use a different computer).
2. Your phone is jailbroken.
3. Your computer has been used at some time in the past to jaibreak some iOS device (not necessarily the phone with the problem), and its network database was corrupted by the hacking software that was used.
4. Apple's activation servers are down (very rare, and never for more than an hour or so).
For 2. & 3. you need to go somewhere other than an apple forum for help. Although you can try deleting lines containing gs.apple.com from your "hosts" file on your computer if 3. is a possibility.
For 1., there is a rare possibility that the TCPWindowSize parameter in the Windows Registry is incorrect. Normally this parameter does not exist, so a default value is used. If the value exists in the registry you can try commenting it out with the Registry Editor.
An even more rare possibility is corruption of the winsock database on a Windows computer. To fix this open a Terminal window with Administrator privileges and enter the command:
netsh winsock reset
I haven't seen this specific problem in a couple of years, however; it's unlikely if your patches are up to date.
Message was edited by: Lawrence Finch
More Like This
- Retrieving data ...
- This solved my question - 10 points
- This helped me - 5 points