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HT1918: iTunes Store: Changing your payment information

Learn about iTunes Store: Changing your payment information

HT1918 Apple id disabled???

79 Views 1 Reply Latest reply: Apr 19, 2013 8:28 AM by King_Penguin RSS
Bwarren46 Calculating status...
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Apr 18, 2013 4:02 PM

Apple Id disabled???

  • King_Penguin Level 10 Level 10 (92,485 points)
    Currently Being Moderated
    Apr 19, 2013 8:28 AM (in response to Bwarren46)

    If your account has been disabled then you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'

     

    If it then works on your computer's iTunes but not your iPad / iPhone / iPod Touch then try logging out of your account on the device by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it

     

    If that doesn't fix it then you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

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