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iPod Shuffle (2nd Geneation)

541 Views 5 Replies Latest reply: Apr 20, 2013 10:33 AM by Kenichi Watanabe RSS
fil.fagundes Calculating status...
Currently Being Moderated
Apr 18, 2013 12:17 PM

Hello all,


I have this old iPod Shuffle (2nd Geneation), it's working fine playing song but I can only charge it using a wall outlet with my iPhone charger.

The big problem is that I cannot connect in any of my computers, my MacBook and a crappy Windows PC I have. I cannot change my songs.

In the Mac, after I connect it quickly blink a green light and after that a orange one, after that nothing. The Mac do not recognize it at all nor the iTunes.

Not always, but sometimes a warning message pops up saying that the device is drawing to much power and is turning of for safety.

I have no idea what's wrong.

In the PC, happens the something with the lights but it keep doing the noise of recognizing something but it actually doesn't.


I did lots of research in the web about this, I tried many things such as, reboot the iPod, re-install the iTunes, change the cable, change the USB port. I would restore it if I could connect to the computer, I installed the software but the restore button is not available.


any thoughts?


Please help me.


king regards,

  • ComputerFixer Level 3 Level 3 (720 points)
    Currently Being Moderated
    Apr 18, 2013 12:19 PM (in response to fil.fagundes)

    Hmm... Perhaps take it to genius bar.  If the OS has decided that the device is drawing too much power and must eject, it could be a short somewhere in the connection.

  • Kenichi Watanabe Level 7 Level 7 (30,005 points)
    Currently Being Moderated
    Apr 18, 2013 5:09 PM (in response to fil.fagundes)

    Since it's a 2nd gen shuffle (also for 1st gen), you can try using the iPod Reset Utility.



    It's only for those two shuffle models, and if you use a Mac or Windows XP (or earlier).  It does something like a Restore in iTunes, but works in situations when there is no hardware problem, but iTunes does not recognize it for some reason.


    However, I think the problem may be the connection point (the dual-purpose headphones jack), or possiby the cable.  It has different connection points for power and for data.  So, it can still charge while not working properly as a data connection.


    The three parts of the connection are the shuffle itself, the USB port on computer, and the docking cable.  The cable needs to be the one that came with that shuffle model, with a mini-dock at the iPod end.  The one for 3rd or 4th gen shuffle will not work, because the connector is different (I don't think it will even charge).  You can get third-party replacements, but make sure it is described as being for the 2nd gen shuffle.


    I'm sure you've ruled out the USB port on computer being bad by trying something else on the port, preferably something similar to a shuffle, such as a USB flash drive.  If you can rule out the docking cable, by trying that cable with another shuffle, or by trying a different cable that is known to work, then the problem is likely to be the shuffle's connection point.

  • Kenichi Watanabe Level 7 Level 7 (30,005 points)
    Currently Being Moderated
    Apr 20, 2013 10:33 AM (in response to fil.fagundes)

    You've ruled out the other possibilities, so the problem must be in the shuffle's hardware.


    If you are good a such things, there are online guides for do-it-yourself repair, such as this well-illustrated example



    In your case, if you can find a used broken shuffle that is described as not holding a charge (bad battery), you may be able to swap parts to make one that works.  Shuffles are not that complicated, but they are very small.


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