Raziel1

Q: "the last backup could not be completed"

I noticed my iPhone 3GS has stopped backing up (It is connected to a power source and has WiFi connection).

 

I tried to manually back up to iCloud, but I get the following message after several minutes; "the last backup could not be completed."

 

Today, I restored my iPhone and downloaded iOS 5.1. I still have the same issue. I deleted the old backup in iCloud and tried it again - and still the same message.

 

Any ideas how to solve this?

Posted on Mar 7, 2012 7:29 PM

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Q: "the last backup could not be completed"

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  • by Vitaliy17,

    Vitaliy17 Vitaliy17 Jan 29, 2013 5:30 PM in response to richpharm
    Level 1 (0 points)
    Jan 29, 2013 5:30 PM in response to richpharm

    thx, worked nicely for me

  • by sandman1318,

    sandman1318 sandman1318 Feb 22, 2013 9:29 AM in response to Raziel1
    Level 1 (0 points)
    Feb 22, 2013 9:29 AM in response to Raziel1

    I'm having the same problem with my 4S and none of the suggestions worked for me. But I want to add something that I don't think anyone else mentioned. When I go into iCloud>storage & backup>manage storage and tap on "iPhone," it doesn't display my large list of apps with the option to turn any of them off. Under Documents and Data it lists just three of them but nothing else. But in the area where the list normally appears, one of those swirly things just spins and spins endlessly.  In following one of the suggestions in this thread, I deleted my last backup on the iPhone. Would this cause the apps not to be listed?  Also, my phone is jailbroken. Could this have something to do with iCloud not backing up?  I'm thinking of restoring just to see if that fixes it. But I'm hoping I don't have to do that. Any help would be most appreciated. Thanks.

  • by sandman1318,

    sandman1318 sandman1318 Feb 22, 2013 4:40 PM in response to sandman1318
    Level 1 (0 points)
    Feb 22, 2013 4:40 PM in response to sandman1318

    UPDATE: The problem on my iPhone definitely had something to do with the jailbreak. I restored my phone and now the iCloud backup works like a charm.

  • by Mats Jidaker,

    Mats Jidaker Mats Jidaker Feb 24, 2013 8:32 AM in response to richpharm
    Level 1 (95 points)
    Feb 24, 2013 8:32 AM in response to richpharm

    Hi richpharm,

    I was reading you iCloud sync fix

     

    hi!

     

    I've solved it!

    0. Plug iphone to USB

    1. Turn off in iTunes "backup to iCloud" by choosing "backup to this computer"

    2. Sync

    3. Go to iCloud and delete all previous backups.

    4. Turn on in iTunes "backup to iCloud".

    5. In iPhone click backup to iCloud

     

    after few minutes it was done!

     

    Cheers

     

    But where and how do you delete step #3."Go to iCloud and delete all previous backups."?

     

    Thanks!

  • by richpharm,

    richpharm richpharm Feb 24, 2013 9:01 AM in response to Mats Jidaker
    Level 1 (5 points)
    Feb 24, 2013 9:01 AM in response to Mats Jidaker

    Hi!

    Just go to Settings->iCloud -> scroll to "Storage&Backup" -> manage storage -> Go to previous backups -> Delete

     

    Cheers

  • by Changyang1230,

    Changyang1230 Changyang1230 Mar 1, 2013 8:12 PM in response to sandman1318
    Level 1 (0 points)
    Mar 1, 2013 8:12 PM in response to sandman1318

    If the iCloud backup issue happened to you in the setting of having a jailbroken iOS device and only started developing in February 2013, then it's possibly due to the interference caused by a cydia package PKGBackup (if you have it installed, that is).

     

    To quote a solution from this page:

    1. Uninstall PkgBackup

    2. reboot phone (not respring)

    3. Reinstall PKG

    4. Launch PKG (you can let it analyze) then press home.

    5. go to settings..try the iCloud backup and it should work. PKG will work as well.

     

    Worked like a charm for me.

  • by Peachli,

    Peachli Peachli Mar 2, 2013 4:28 AM in response to Changyang1230
    Level 1 (0 points)
    Mar 2, 2013 4:28 AM in response to Changyang1230

    You're my man Changyang1230! That fixed it for me as well! Thx so much!

  • by ChutneyFerret,

    ChutneyFerret ChutneyFerret Mar 5, 2013 4:36 PM in response to Changyang1230
    Level 1 (0 points)
    Mar 5, 2013 4:36 PM in response to Changyang1230

    WORKS!!

  • by JazJon,

    JazJon JazJon Mar 6, 2013 1:14 AM in response to Changyang1230
    Level 1 (0 points)
    Mar 6, 2013 1:14 AM in response to Changyang1230

    Changyang1230 wrote:

     

    If the iCloud backup issue happened to you in the setting of having a jailbroken iOS device and only started developing in February 2013, then it's possibly due to the interference caused by a cydia package PKGBackup (if you have it installed, that is).

     

    To quote a solution from this page:

    1. Uninstall PkgBackup

    2. reboot phone (not respring)

    3. Reinstall PKG

    4. Launch PKG (you can let it analyze) then press home.

    5. go to settings..try the iCloud backup and it should work. PKG will work as well.

     

    Worked like a charm for me.

     

    EXCELLENT ! I was about to lose hope until I dug deeper into seraching for answers.  Bam fixed!!

     

    (animation) Backing Up...

    Estimating time remaining... (About 6 hours remaining)
    So far so good!!!

  • by ajohns41,

    ajohns41 ajohns41 Mar 7, 2013 4:42 AM in response to richpharm
    Level 1 (0 points)
    Mar 7, 2013 4:42 AM in response to richpharm

    This worked for me, AND it solved the sync issue I was having where my iPhone was stuck on "Waiting for changes to be applied..." So, for anyone having either issue, set your backups to computer instead of iCloud, and then sync.

     

    Thanks, richpharm!

  • by johanmarais,

    johanmarais johanmarais Mar 7, 2013 5:07 AM in response to richpharm
    Level 1 (0 points)
    Mar 7, 2013 5:07 AM in response to richpharm

    Hey there....

     

    I am struggling with deleting a back up. As it says its in use... I onyl restored my new iphone a few days ago from the back up. My storage space is full, so want to delete the old back up, but it wont let me as it says its in use... what do I do?

  • by sfs300,

    sfs300 sfs300 Mar 11, 2013 7:24 PM in response to Changyang1230
    Level 1 (0 points)
    Mar 11, 2013 7:24 PM in response to Changyang1230

    1. Uninstall PkgBackup

    2. reboot phone (not respring)

    3. Reinstall PKG

    4. Launch PKG (you can let it analyze) then press home.

    5. go to settings..try the iCloud backup and it should work. PKG will work as well.

     

     

    Awesome dude it was PKGbackup for me too!  Thanks for posting!!!!!!!!!

  • by petroupoli,

    petroupoli petroupoli Apr 12, 2013 5:17 AM in response to Krg5272
    Level 1 (0 points)
    Apr 12, 2013 5:17 AM in response to Krg5272

    @Krg5272Worked for me, even though after deleting it from location 1 nothing was visible in location 2.

    Therefore, just deleting the backup (which then turned iCloud back up off) did the trick for both mine and my wife's iPhone 5.  Thanks.

  • by PattyBPS,

    PattyBPS PattyBPS Apr 19, 2013 2:37 PM in response to Raziel1
    Level 1 (0 points)
    Apr 19, 2013 2:37 PM in response to Raziel1

    I have an Iphone 5 and it will let me back it up on my computer when I click on backup on itunes but when i click on icloud backup it says its never been backed up and when I try it on my phone it wont load it just keeps saying backing up and a wheel keeps turning and says estimating time remaining but never says a time. And then after awhile it says it cannot backup. What do I do now?

  • by Loveysimon,

    Loveysimon Loveysimon May 2, 2013 9:53 AM in response to richpharm
    Level 1 (0 points)
    May 2, 2013 9:53 AM in response to richpharm

    It didn't work for me. Any other suggestions on this backup failed to complete?

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