JohnnyJones

Q: Macbook Pro Shuts Down Randomly

Hello all,

 

Ive recently been running into a problem with my computer cutting off randomly. But when it does cut off, the screen cuts off and any music i have playing stops so i would think the computer is shutting down but the keyboard stays lit so i dont know if the computer is completely shutting down. Anyway, the problem occurs when i use certain programs so i know its not the battery. First it would happen when i used Google Chrome. After about 15 mins. of using the program all of the sudden the computer would cut off. So I just stoped using it no big deal. But it began again when i opened Apple Motion. I havn't used it in a while but ive gotten some videos that i needed to edit so used again and after opening a file it cut off my computer consistenly, over and over again. How  can i fix this, ive already done alot resinstalling everything erasing the hard drive restore everything, resting PRAM and SMC, repairing the hard drive, ect. Everything i can find online...Ive tried. I live in a rural area, so i live very very far from the closest apple store so taking it there for them to check it out really isnt a possibility. ANY help would be extremly useful.

 

 

 

 

This is my mac info

 

MacBook Pro

15-inch, Mid 2010

Processor  2.53 GHz Intel Core i5

Memory  4 GB 1067 MHz DDR3

Graphics  NVIDIA GeForce GT 330M 256 MB

Software  Mac OS X Lion 10.7.5 (11G63b)

 

Interval Since Last Panic Report:  100916 sec

Panics Since Last Report:          2

Anonymous UUID:                    C77BF78C-FFD1-4EB6-A92F-B6B2D541D97A

 

Fri Apr 19 18:32:25 2013

panic(cpu 2 caller 0xffffff7f80926007): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0x0a2910de 0x00100000 0x00000000, BAR0 0xd2000000 0xffffff809f970000 0x0a5480a2, D0, P2/4

Backtrace (CPU 2), Frame : Return Address

0xffffff807c31b7e0 : 0xffffff8000220792

0xffffff807c31b860 : 0xffffff7f80926007

0xffffff807c31b8f0 : 0xffffff7f80a1eb83

0xffffff807c31b950 : 0xffffff7f80a1ebf7

0xffffff807c31b9c0 : 0xffffff7f80d20855

0xffffff807c31bb00 : 0xffffff7f80a42ddd

0xffffff807c31bb30 : 0xffffff7f8092fd6a

0xffffff807c31bbe0 : 0xffffff7f8092b43c

0xffffff807c31bdd0 : 0xffffff7f8092ce4a

0xffffff807c31beb0 : 0xffffff7f808c132c

0xffffff807c31bf00 : 0xffffff7f82750c0b

0xffffff807c31bf50 : 0xffffff7f827514b2

0xffffff807c31bf70 : 0xffffff800023dbbc

0xffffff807c31bfb0 : 0xffffff8000820057

      Kernel Extensions in backtrace:

         com.apple.NVDAResman(7.3.2)[97284661-2629-379E-B86B-D388618E8C30]@0xffffff7f808 bf000->0xffffff7f80bbafff

            dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80849000

            dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f808ad000

            dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80874000

         com.apple.nvidia.nv50hal(7.3.2)[38ACBB3D-4E3C-3883-9A4B-67F15592905F]@0xffffff7 f80bbb000->0xffffff7f80eddfff

            dependency: com.apple.NVDAResman(7.3.2)[97284661-2629-379E-B86B-D388618E8C30]@0xffffff7f808 bf000

            dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80849000

         com.apple.driver.AGPM(100.12.75)[4EBF3D1C-F65A-32E5-8C97-B8AA89FD05FC]@0xffffff 7f8274e000->0xffffff7f8275efff

            dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80849000

            dependency: com.apple.driver.IOPlatformPluginFamily(5.1.1d6)[57AAAA9E-4530-35EE-ACB1-A4E893 53D507]@0xffffff7f818a8000

            dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f808ad000

            dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80874000

 

BSD process name corresponding to current thread: kernel_task

 

Mac OS version:

11G63b

 

Kernel version:

Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64

Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5

System model name: MacBookPro6,2 (Mac-F22586C8)

 

System uptime in nanoseconds: 7666048789936

last loaded kext at 5793588345410: com.apple.driver.AppleUSBCDC          4.1.22 (addr 0xffffff7f807b7000, size 16384)

last unloaded kext at 5929408728108: com.apple.driver.AppleUSBCDC          4.1.22 (addr 0xffffff7f807b7000, size 12288)

loaded kexts:

com.xvx.XVXDevice          1.5.2

com.digidesign.iokit.DigiIO          8.0.3f1

com.digidesign.iokit.DigiDal          8.0.3f1

com.apple.driver.AppleUSBEthernetHost          2.3.6

com.apple.filesystems.smbfs          1.7.2

com.apple.driver.AppleIntelProfile          85.2

com.apple.driver.AppleHWSensor          1.9.5d0

com.apple.filesystems.autofs          3.0

com.apple.driver.AppleMikeyHIDDriver          122

com.apple.iokit.IOBluetoothSerialManager          4.0.8f17

com.apple.driver.AppleHDA          2.2.5a5

com.apple.driver.AppleUpstreamUserClient          3.5.9

com.apple.driver.AppleMikeyDriver          2.2.5a5

com.apple.driver.AudioAUUC          1.59

com.apple.driver.AGPM          100.12.75

com.apple.driver.AppleIntelHDGraphics          7.3.2

com.apple.driver.AppleIntelHDGraphicsFB          7.3.2

com.apple.driver.SMCMotionSensor          3.0.2d6

com.apple.driver.AppleSMCPDRC          5.0.0d8

com.apple.iokit.IOUserEthernet          1.0.0d1

com.apple.Dont_Steal_Mac_OS_X          7.0.0

com.apple.driver.AppleSMCLMU          2.0.1d2

com.apple.GeForce          7.3.2

com.apple.driver.AudioIPCDriver          1.2.3

com.apple.driver.AppleMuxControl          3.1.33

com.apple.driver.ApplePolicyControl          3.1.33

com.apple.driver.ACPI_SMC_PlatformPlugin          5.0.0d8

com.apple.driver.AppleLPC          1.6.0

com.apple.driver.AppleMCCSControl          1.0.33

com.apple.driver.AppleUSBTCButtons          227.6

com.apple.driver.BroadcomUSBBluetoothHCIController          4.0.8f17

com.apple.driver.AppleUSBTCKeyboard          227.6

com.apple.driver.AppleIRController          312

com.apple.driver.AppleUSBCardReader          3.0.6

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

com.apple.BootCache          33

com.apple.iokit.SCSITaskUserClient          3.2.1

com.apple.driver.XsanFilter          404

com.apple.iokit.IOAHCISerialATAPI          2.0.3

com.apple.iokit.IOAHCIBlockStorage          2.1.0

com.apple.driver.AppleFWOHCI          4.9.0

com.apple.driver.AppleUSBHub          5.1.0

com.apple.driver.AirPort.Brcm4331          561.7.22

com.apple.iokit.AppleBCM5701Ethernet          3.2.4b8

com.apple.driver.AppleEFINVRAM          1.6.1

com.apple.driver.AppleSmartBatteryManager          161.0.0

com.apple.driver.AppleAHCIPort          2.3.1

com.apple.driver.AppleUSBEHCI          5.1.0

com.apple.driver.AppleACPIButtons          1.5

com.apple.driver.AppleRTC          1.5

com.apple.driver.AppleHPET          1.7

com.apple.driver.AppleSMBIOS          1.9

com.apple.driver.AppleACPIEC          1.5

com.apple.driver.AppleAPIC          1.6

com.apple.driver.AppleIntelCPUPowerManagementClient          195.0.0

com.apple.nke.applicationfirewall          3.2.30

com.apple.security.quarantine          1.4

com.apple.security.TMSafetyNet          8

com.apple.driver.AppleIntelCPUPowerManagement          195.0.0

com.apple.driver.AppleProfileTimestampAction          85.2

com.apple.driver.AppleProfileThreadInfoAction          85.2

com.apple.driver.AppleProfileRegisterStateAction          85.2

com.apple.driver.AppleProfileReadCounterAction          85.2

com.apple.driver.AppleProfileKEventAction          85.2

com.apple.driver.AppleProfileCallstackAction          85.2

com.apple.iokit.AppleProfileFamily          85.2

com.apple.kext.triggers          1.0

com.apple.iokit.IOSerialFamily          10.0.5

com.apple.driver.DspFuncLib          2.2.5a5

com.apple.iokit.IOSurface          80.0.2

com.apple.iokit.IOFireWireIP          2.2.5

com.apple.iokit.IOAudioFamily          1.8.6fc18

com.apple.kext.OSvKernDSPLib          1.3

com.apple.driver.AppleHDAController          2.2.5a5

com.apple.iokit.IOHDAFamily          2.2.5a5

com.apple.driver.AppleGraphicsControl          3.1.33

com.apple.driver.AppleSMC          3.1.3d10

com.apple.driver.IOPlatformPluginLegacy          5.0.0d8

com.apple.driver.AppleSMBusPCI          1.0.10d0

com.apple.nvidia.nv50hal          7.3.2

com.apple.driver.AppleBacklightExpert          1.0.4

com.apple.driver.IOPlatformPluginFamily          5.1.1d6

com.apple.driver.AppleSMBusController          1.0.10d0

com.apple.NVDAResman          7.3.2

com.apple.iokit.IONDRVSupport          2.3.4

com.apple.iokit.IOGraphicsFamily          2.3.4

com.apple.driver.AppleUSBBluetoothHCIController          4.0.8f17

com.apple.iokit.IOBluetoothFamily          4.0.8f17

com.apple.driver.AppleUSBMultitouch          230.5

com.apple.iokit.IOUSBHIDDriver          5.0.0

com.apple.iokit.IOSCSIBlockCommandsDevice          3.2.1

com.apple.iokit.IOUSBMassStorageClass          3.0.3

com.apple.driver.AppleUSBMergeNub          5.1.0

com.apple.driver.AppleUSBComposite          5.0.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.2.1

com.apple.iokit.IOBDStorageFamily          1.7

com.apple.iokit.IODVDStorageFamily          1.7.1

com.apple.iokit.IOCDStorageFamily          1.7.1

com.apple.iokit.IOSCSIArchitectureModelFamily          3.2.1

com.apple.iokit.IOFireWireFamily          4.4.8

com.apple.iokit.IOUSBUserClient          5.0.0

com.apple.iokit.IO80211Family          420.3

com.apple.iokit.IOEthernetAVBController          1.0.1b1

com.apple.iokit.IONetworkingFamily          2.1

com.apple.iokit.IOAHCIFamily          2.0.8

com.apple.driver.AppleEFIRuntime          1.6.1

com.apple.iokit.IOHIDFamily          1.7.1

com.apple.iokit.IOUSBFamily          5.1.0

com.apple.iokit.IOSMBusFamily          1.1

com.apple.security.sandbox          177.9

com.apple.kext.AppleMatch          1.0.0d1

com.apple.driver.DiskImages          331.7

com.apple.iokit.IOStorageFamily          1.7.2

com.apple.driver.AppleKeyStore          28.18

com.apple.driver.AppleACPIPlatform          1.5

com.apple.iokit.IOPCIFamily          2.7

com.apple.iokit.IOACPIFamily          1.4

Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.53 GHz, 4 GB, SMC 1.58f16

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533654465238432D47372020

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533654465238432D47372020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.198.19.22)

Bluetooth: Version 4.0.8f17, 2 service, 11 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: Hitachi HTS545050B9SA02, 500.11 GB

Serial ATA Device: MATSHITADVD-R   UJ-898

USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2

USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 5

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8

USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 4

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 3

USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2

USB Device: My Passport 070A, 0x1058  (Western Digital Technologies, Inc.), 0x070a, 0xfd130000 / 5

USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3

 


MacBook Pro (15-inch Mid 2010), Mac OS X (10.7.5)

Posted on Apr 19, 2013 9:47 PM

Close

Q: Macbook Pro Shuts Down Randomly

  • All replies
  • Helpful answers

  • by clintonfrombirmingham,Helpful

    clintonfrombirmingham clintonfrombirmingham Apr 19, 2013 10:02 PM in response to JohnnyJones
    Level 7 (30,009 points)
    Mac OS X
    Apr 19, 2013 10:02 PM in response to JohnnyJones

     

    Mid-2010 15" MacBook Pros - the bad NVIDIA GPU

     

    If you're having frequent kernel panics with your 15" mid-2010, or intermittent screen problems, the problem is, more than likely, the faulty NVIDIA GPU found in a number of those machines.

     

    Here's just a sample of a kernel panic log that points to the faulty NVIDIA card:

     

    Kernel Extensions in backtrace (with dependencies):          com.apple.GeForce(6.4.0)@0x82ac4000->0x82b7afff             dependency: com.apple.NVDAResman(6.4.0)@0x834a0000             dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x82fd3000             dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x7a802000             dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x8301b000          com.apple.nvidia.nv50hal(6.4.0)@0x83c05000->0x84019fff             dependency: com.apple.NVDAResman(6.4.0)@0x834a0000          com.apple.NVDAResman(6.4.0)@0x834a0000->0x8378dfff             dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x7a802000             dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x82fd3000             dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x8301b000

     

    Here's the "official" Apple take on the issue - but the very real kernel panics need not be preceded by 'Intermittent black screen or loss of video'... in fact, you might not experience any video problems at all. Although video problems can certainly be a portent of things to come…

     

    So what can you do? Print out a copy of your kernel panic and a copy of the Knowledge Base article and take them, along with your machine, to your local Apple Store or an Apple Authorized Service Provider. They should be more than willing to install a new logic board at no cost. I have no idea why this faulty GPU is making the headline here on the MacBook Pro forum so often now - could it be because Mountain Lion is just bringing the issue to a head more readily? I don't know - I only know that we're seeing more and more of these kernel panics of late.

     

    Good luck,

     

    Clinton

  • by JohnnyJones,

    JohnnyJones JohnnyJones Apr 19, 2013 10:14 PM in response to clintonfrombirmingham
    Level 1 (1 points)
    Apr 19, 2013 10:14 PM in response to clintonfrombirmingham

    Within the first year of having my computer i had to take it to the apple store and they put a new hard drive in becuase i kept getting the message telling me to shutdown my computer in a bunch of languages other wise known as a kernal panic. So is this the same problem causing my computer to cut of automaticly years later.

  • by clintonfrombirmingham,

    clintonfrombirmingham clintonfrombirmingham Apr 19, 2013 10:20 PM in response to JohnnyJones
    Level 7 (30,009 points)
    Mac OS X
    Apr 19, 2013 10:20 PM in response to JohnnyJones

    Maybe - we're certainly seeing a lot of the 'faulty NVIDIA' card on the mid-2012 models showing up here recently!

     

    Clinton

  • by JohnnyJones,

    JohnnyJones JohnnyJones Apr 19, 2013 10:22 PM in response to clintonfrombirmingham
    Level 1 (1 points)
    Apr 19, 2013 10:22 PM in response to clintonfrombirmingham

    Ok, thanks for your help!!!

  • by thebookdoc@aol.com,

    thebookdoc@aol.com thebookdoc@aol.com Jul 15, 2013 7:52 AM in response to JohnnyJones
    Level 1 (0 points)
    Jul 15, 2013 7:52 AM in response to JohnnyJones

    I had a similar issue on a MacBook Pro... It was randomly powering off within 15 minutes of power on. I noticed then that the power light would also flash (3-times and pause). Eventually it stopped powering up and just the light flashed. I looked up the codes for the blinking here:

    http://support.apple.com/kb/HT2652?viewlocale=en_US

     

    It suggested the RAM was an issue. I took off the plate and sure enough, one of the RAM cards looked like it had come out a bit (I'd just been doing a lot of traveling, so the machine certainly took a few padded jolts...). After re-seating the card and a restart, it seems fine, and has been on 24 hours without spontaneous shut-down. Sometimes the solution is easier than we think...