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iOS 6 WiFi option is GREYED OUT (unrelated to iOS 6 WiFi connectivity issues)

328297 Views 789 Replies Latest reply: Apr 17, 2014 9:23 PM by wifigrayed RSS Branched to a new discussion.
  • andrewfromsparta Calculating status...

    I created an open Facebook Group to bring attentention to this issue.  It seems Apple need pressure from other places besides a fourm which they sponser and control.  Please join group and state your issues and maybe then we will get some attention from the Mother Ship Apple... Thanks link is below..

     

    https://www.facebook.com/groups/518001224922760/

  • Frank4317 Level 1 Level 1 (0 points)
  • rizwan Level 1 Level 1 (0 points)

    I almost do a full factory reset to my phone but backed off after reading that may not help. So what now? Shall we wait and see what apple has to say about it?

  • T P F . R o o t Calculating status...

    don't know if anyone get this aswell or related.

     

    i had a user updated his 3Gs OTA when he got a notification says 6.1.3

     

    then he come to me and say signal drops out. he make calls and it just drop out, basically there is an issue with it, he doesn't use wifi, (though it's not greyed out).

     

    i restore his phone, factory reset, all the usual before you take to apple,

    same thing, luckily had a spare 3Gs to swap him, and i notice there's a crack on the screen. (he probably got frustrated and hit the phone? hahah ) i replaced it with another 3GS running 4.2.1 and it was so smooth that it suprise me to see a 3Gs running this smooth since iOS 4.

     

    anyhow, i come to a conclusion that:

    iOS 6.1.3: older iDevice's killer.

     

    now people are so paranoid, i had a user check the WIFI and ios version when i gave them the iPad.

     

    may be it was Apple's intention to wipe out older devices and forcing Apple Fan (but poor) to buy newer iDevices to help them raise the bar in the revenue's profit?

     

    either way, it's a random hit, good luck to those who update the moment new iOS is released.

  • linteau Calculating status...

    iPhone ninja here in the Philippines repaired my existing wifi component. I say component cause I don't know what it is actually called. He said that something was misaligned. Anyway it is working now, and he gave me a 30 day warranty on the repair. That should be enough time to see if this will stick.

     

    I bought my phone in the US and it was still under warranty, but this fix cost less than the postage just to get my phone back to the US. Also, I had opened up my phone and I hear that voids your warranty. Anywhoo, find an iPhone ninja and they should be able to get it fixed for you. This is only if your phone is out of warranty or that getting your warranty would be really inconvenient. If you are in Makati, Philippines I know a guy.

  • Kirinichivan Calculating status...

    Linteau,

     

         Hi, I'm from Bulacan PH. Can you text me the info? If yes, tnx

         09331666812.

  • abdeelx Level 1 Level 1 (0 points)

    Just upgraded to 6.1.3 wifi greyed out , apple fix this PLEASE

  • Stefan L. Erichsen Calculating status...

    I have never had problems with my iPhone 4s, but then this happened to my phone 2 weeks ago.

     

    I have tried all different stuff wihtout any hint of solving the issue until I stumbled upon someone suggesting to heat up the phone.

     

    Using the wifes hairdryer and aiming at the apple logo on the back of the phone and also aiming on the jack helped! You might have to reboot it after heating it up.

    It's still not 100%, but at least it works now! :-)

  • mrsndhop Calculating status...

    I had the same problem. Tried all of the fixes and then some. So annoying!! Nothing worked permanently. Finally after trying to get Apple to do anything to no avail.......My Verizon guy was able to get me a new (refurbished) phone and it works perfect now. My phone was originally bought in December. Good luck everyone!!

  • T P F . R o o t Level 1 Level 1 (0 points)

    my brother went to the apple store, even though it's out of warranty,

    he advise them that the ios 6.1.3 update f up his WIFI, they agreed, and replace him with another one.

     

    they says it's only happen on some, not all. and majority or main problem is on those with Telstra Network (which i had a 3Gs on Telstra (killed the network))

     

     

    wonder if i can take my 3Gs to Apple Store and have them replace?

  • Richatom Level 1 Level 1 (20 points)

    I have this problem - tried every suggestion here to fix it. I have sometimes solved the problem for a few hours by closing all apps, switching off phone, heating it and then freezing it for an hour or so. But then after an hour or so of use the problem returns.

     

    I am in Nigeria and guess what - no Apple store, so my phone is junk....

  • darkstar49 Calculating status...

    Although Apple is not likely to admit this before the end of times, this issue is clearly linked to a bad soldering of the BGA casing of the WiFi/Bluetooth IC.

    All the symptoms, as well as many successful reballing attempts (i.e. reflow of the BGA) confirm this.

     

    The problem is that very, very few people are properly equipped to reball such an IC, and the outcome of trying it with DIY tools (hair dryer, thermal gun...) is pretty random (with a high probability of failure !!).

     

    This can be clearly classified as a "hidden defect" (i.e. one that was present already at buy time), which should be covered (in many countries, at least) much longer than the ridiculous standard Apple warranty of one year (which btw, is illegal in many countries !).

     

    I'm going to give it a last try with Apple here in Belgium, with very little hope... But if they don't fix this, it clearly was my last Apple device...

     

    I've had many issues on german cars in my life, which were mostly repaired for free, although the warranty had expired (sometimes since years), so if a company wants to sell in the (very) upper category, it MUST provide the according service level, otherwise, it's called robbery...

  • Sk.Elena Level 1 Level 1 (0 points)

    Hello there and thanks for your info!

    After attempting almost everything I went back to a non certified apple genius here In Greece who opened my 'out of warranty' iPhone 4S and said that the wifi chip was not in place, he heated my phone to liquefy glue and placed the chip back. It's been working now for over a week. He mention that this is probable to move again, and this fix can damage my phone if repeated many times.. The fix costed 20euro, no service warranty..

    I'll take your post to my genius guy, but sadly there s nothing more to do with apple!

  • placebo333 Level 1 Level 1 (0 points)

    Had a funny chat with Apple support with my 2 devices (both iPhone 4s out of warranty) having this problem.

    I ticked "Wifi Problems" > "Since iOS 6.1" on the support page and was called back.

     

    First guy was the "Do the restore in itunes bla bla" guy. After asking him to replace at least one device, he had to ask his boss. Came back and connected me to support woman.

     

    "We can't replace your phones as they are 70 days out of warranty"

    "We have engineers working on this known problem ... bla bla bla"

     

    I gave her both Phone IDs

     

    "I will pass this to the super duper Engineering Team in the Space lab"

     

    One week later she called back

     

    "The engineers say, a software update can't break the hardware"

     

    So the known problem resulted in : Not our fault.

     

    So currently i am looking for a good place to get this fixed. Here in Germany/Berlin, a small repair shop is listing the "greyed out wifi" in his price list. Costs: 99€. Still looking for an cheaper alternative.

     

    What i will not do: Give Apple 199€ for a Device that perhaps will break again after the 90 days warranty.

     

    Anybody from germany here, please post adresses that are capable of fixing the Hardware.

  • fromsouth Level 4 Level 4 (3,170 points)

    So I am reading these two posts, that sound very smart and reasonable: here is the first one

     

     

    Same problem for me on iPhone 4S... Everything 100% fine, 6.1.2 upgrade, no more WiFi, no more Bluetooth...   

    Tried everything (excepted the hair dryer...), no success.

     

    Apple's attitude is just scandalous given the sheer number of complaints !!!

     

    I've spent quite some years writing embedded software and device drivers (in the industry and in the aerospace areas), just greying out the WiFi button is plain stupid, some usable error message and/or message in some error log is really the minimum one can expect from professional developers !!

     

    Wake-up Apple developers !!!

     

    Just imagine the iPhone 4s would be the heart of a plane's flight computer !!! No one would fly Apple anymore !!!!

    Sound stupid to you ?? Don't think so... this is the kind of question any serious developer should ask to himself...

     

    If Apple thinks they can further succeed while ignoring their customer's problems, and gambling with quality... they're wrong, so wrong they can't even imagine...

     

         

     

     

                  and here is the second:

     

     

     

    Although Apple is not likely to admit this before the end of times, this issue is clearly linked to a bad soldering of the BGA casing of the WiFi/Bluetooth IC.

    All the symptoms, as well as many successful reballing attempts (i.e. reflow of the BGA) confirm this.

     

    The problem is that very, very few people are properly equipped to reball such an IC, and the outcome of trying it with DIY tools (hair dryer, thermal gun...) is pretty random (with a high probability of failure !!).

     

    This can be clearly classified as a "hidden defect" (i.e. one that was present already at buy time), which should be covered (in many countries, at least) much longer than the ridiculous standard Apple warranty of one year (which btw, is illegal in many countries !).

     

    I'm going to give it a last try with Apple here in Belgium, with very little hope... But if they don't fix this, it clearly was my last Apple device...

     

    I've had many issues on german cars in my life, which were mostly repaired for free, although the warranty had expired (sometimes since years), so if a company wants to sell in the (very) upper category, it MUST provide the according service level, otherwise, it's called robbery...

     

    First one tells me it is a software problem, second it is hardware problem. Which one is it?

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