There is obviously an issue with the latest release of iTunes (10.6). I receive the same error message 0x80092013. The previous version of iTunes worked fine for me. Now I cannot even check for a new vesion of iTunes (check for updates). When I select "check for updates" from the help menu, I receive an error message "The iTunes update server could not be contacted, check your Internet connection or try again later". Also, if I run the network connectivity diagnostic under the help menu, the secure link to iTunes store fails. It is worth noting that no modifications were made to the computer before upgrading to iTunes version 10.6. I disabled the windows firewall temporarily for testing purposes. Ultimately everything I tried has failed.
I spent 8 hours working on this yesterday. I spoke with two senior apple support technicians and allowed on of them to remote into my system. They could not figure out the problem either. The apple senior technicians were stumped. I provided some diagnostic information to the Apple senior technician to forward to the Apple software engineers, but I never received a response back.
It is worth noting the following attempted fixes did not work:
- Unistall and reinstall iTunes
- Refresh of DNS (this is basically done by reseting your modem)
- Preferred DNS entry entered at the request of the senior apple technician
- Windows firewall disbled
- Uninstalled anti virus program (Norton 360)
- Netshare Winsock Refresh
Suffice to say that there are numerous problems with this version of iTunes. As a result, I am unable to sync my multiple apple devices, or purchase/update apps from the iTunes store. My only hope is that Apple will release a new version of iTunes soon.........