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Why is imessage not sending pictures to one person but will receive them?

2271 Views 2 Replies Latest reply: Jun 3, 2013 5:18 PM by Alonso Reyes RSS
Cupcakes4ever Calculating status...
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Apr 21, 2013 4:29 AM

I've been trying to send pictures to one person for the past two days and I can't. It will say delivered and then say not delivered with the red exclamation point. I'm messaging an iPod but I've been able to send anything up until now. Is it an apple problem? Or is it me? I've tried everything I know and nothing has worked. I just don't understand why it won't work now when it's been working for months with no issues. Any help is greatly appreciated.

iPhone 5, iOS 6.1.3
  • Ralph Johns (UK) Level 9 Level 9 (66,880 points)

    HI,

     

    There have been issue now and then over week ago

    http://www.apple.com/support/systemstatus/

     

    There does seem to be an increase in iMessage Users stating that suddenly they cannot send pics.

    In most cases it seems to be from the Mac version of Messages that contains an iMessages account that seems to have the issue.

     

    You list only an iPhone and talk about contacting an iPod touch.

    That would mean you are fully using iOS to have the conversation which I have not seen reported until now.

     

    Issues from the Mac Messages app seem to hint at being with iPhones on certain carriers.

    It could be down to a lack of Wifi or a poor speed of Cell phone carrier data feed that is the issue.

     

    If we were talking about AIM chats in iChat and Messages  (non  iMessages accounts) then File Transfers including Pic-in-chats are moved to a different Internet port than the one the Login to the AIM  server is made on.

    This needs to be open in a router.

    It is less clear whether Files and Pics over iMessages uses a different port.

     

    At present it is not clear if there is an issue at the Apple Servers for iMessages or

    if it is something about where and what service the receiving iOS device has at the time.

     

    For instance an iPod Touch without Wifi has not Internet Connection.

    An iPhone may have Cell phone coverage but the data contract part may be exceeded blocking SMS/MMS pictures.

     

     

     

    3Sigcopy2.png
    9:28 PM      Sunday; April 21, 2013

     

      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.3)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • Alonso Reyes Calculating status...

    Ok what worked for me was that in imessage I went to settings, then go to accounts and select the imessage account, where it says you can be reached at: You should only leave the @icloud.com mail, you close the window, close imessage and it should be working now. I had the gmail and more accounts and they were making the mess. I hope this work for you

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