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Iphone and Mercedes Benz

225567 Views 120 Replies Latest reply: Jun 21, 2013 1:14 AM by clivefromess RSS
  • Bgk KIAL Level 1 Level 1 (10 points)
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    Jan 1, 2013 5:00 PM (in response to acevalsl)

    Go to settings on the iPhone, select Bluetooth, tap on the blue arrow beside the MB connection,

    Ensure 'notification' is on!


    That should work, no update needed. :)

  • acevalsl Level 1 Level 1 (0 points)
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    Jan 1, 2013 5:09 PM (in response to Bgk KIAL)

    Mercedes say error exist. Notifications on dont resolve problem. When answer dont work 5 seconds.

    I try with iPhone 5 clear, with out contacts, and everything options. Mercedes send cd-rom for repair this issue exactily.

    If you have other solución please say me.

  • Bgk KIAL Level 1 Level 1 (10 points)
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    Jan 1, 2013 6:28 PM (in response to acevalsl)

    OK, but I think the new CD disk is not the problem, I still think it is the settings in the Bluetooth on your phone as I had a similar problem until I turned notifications on in the Bluetooth settings. Just my thought.

  • acevalsl Level 1 Level 1 (0 points)
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    Jan 2, 2013 12:24 AM (in response to Bgk KIAL)

    thanks but not work.

    2011-2012 comand 0nline with iphone 5 ios6 or ios 6.01 or ios 6.02 dont work fine.

    when answer you have 5 seconds on silence.

    with others iphones works fine.

    i tried with or with out notifications, with or with out sincronice contacts and tried with 3 diferents iphones 5 64gb.

    mercedes only say wait.

    is this your configuration?

    comand ONLINE and iphone 5?

    i think mercedes GLK dont have same comand online that serie E W212


  • Bgk KIAL Level 1 Level 1 (10 points)
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    Jan 2, 2013 7:11 AM (in response to acevalsl)

    I think it does use the same system.   We have two iPhone 5's that work with both our vehicles, the C300 does not have Command but the GLK does.


    If you haven't done this yet, give the following a chance:


    1. Go into Command on your car and delete the iPhone.

    2. Go into the iPhone, settings, Bluetooth, select MB Connection by tapping in the blue arrow, tap on 'Forget this Device'.

    3. Go back into Command on your car and pair the iPhone again making sure the pairing code is at least 6 digits.  I read somewhere that you need at least six digits in the code for proper connection. Our C300 you need to enter a code manually, the GLK generates one for you automatically.


    Let me know if that helps if you had not tried that already. :)

  • acevalsl Level 1 Level 1 (0 points)
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    Jan 2, 2013 8:13 AM (in response to Bgk KIAL)

    Same error.

    Mercedes say work fine with 6,0 versión and i have 6.02.

    I dont think this is the problem but o dont know what make



  • Mikinos Calculating status...
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    Jan 9, 2013 6:08 PM (in response to culloden12)

    I just got an iPhone and it syncs great with my merc. However I have too many contacts and I only get through he Ns. My blackberry allowed me to only sync my hot list to get around this. I can't find that option on the iPhone. Anyone know if that exists on iPhone?

  • acevalsl Level 1 Level 1 (0 points)
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    Jan 28, 2013 3:55 PM (in response to acevalsl)

    Everything work fine with ios6.1.


  • olenco Level 1 Level 1 (0 points)
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    Jan 28, 2013 8:49 PM (in response to Mikinos)



    If you have a Mac, create a new Group in the Contacts app by selecting File, New Group. Then select View, Groups and click on All Contacts. Drag each of the names you want to sync with your Merc to this new group. If you have a Windows PC and you use MS-Exchange, you should be able to do pretty much the same thing by creating a Category and adding this to each contact you want to sync, but it will take a lot more work to edit all your contacts. If you use a different system, you should still be able to categorize your contacts or create groups and these should show- when you sync your iPhone.


    Sync your iPhone. It will do this automatically if you are using iCloud. Just give it a few minutes. Open the Contacts app on the iPhone, touch Groups on the left-hand side. Touch each of the other groups to deselect them leaving only the group you created. Touch Done and then you will only see the contacts that you want to sync.


    Delete the entire contact list on your Merc then sync again. Please post another message here to let us know if this works for you.


    I hope this helps,



  • Kudelka Level 1 Level 1 (0 points)
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    Jan 30, 2013 5:46 PM (in response to acevalsl)

    If you update your phone to ios 6.1 this fixes the problem

  • Thomas Harnish Level 1 Level 1 (20 points)
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    Feb 10, 2013 6:15 AM (in response to Kudelka)

    Have a "new" 2009 C300 and couldn't get contacts in to car's phone directory via either bluetooth or pigtail from iPhone 5 with iOS 6.1. Used the method described here using MacBook and Authorize External and couldn't make it work using 11111 or any other code until I tried MBUSA (62872). Paired immediately and transferred vCards exported from Contacts app. Now car has all the names and numbers! Slick!

  • milano74 Calculating status...
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    Apr 21, 2013 10:53 AM (in response to culloden12)

    Overall, I think the Mercedes setup is a bit archaic compared to other hands free systems I have used.   For example, my previous 04' TL worked very well.  Even my son's 08 Mini seems more seamless than the Mercedes.


    I've quickly learned to appreciate past User Interfaces... not that I don't love the Mercedes handling and driving but I never expected this would be its Achilles heel.

  • TCHELAO Calculating status...
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    Apr 21, 2013 11:32 PM (in response to acevalsl)

    Guys,  have a GLK350  it it does not have Bluetooth to at music (only to answer phones).

    Have a. iPhone 4 jack (30 pin) in the car so de used to buy the new adapter (8 pin) but car does not play the music on my IPhone 5....would anyone know if IPhone software does not work with Mercedes 2010...? Or maybe I've got a bad adapter...?

  • Bgk KIAL Level 1 Level 1 (10 points)
    Currently Being Moderated
    Apr 22, 2013 5:45 AM (in response to TCHELAO)

    Hi, it probably will work if you have it plugged in right.  The old 30 pin connector can only connect one way to the iPhone 4. The new adapters can used either way on the 5. If are using the small adaptor to convert between the two connectos.make sure they are connected properly, meaning there should be lines on one side of the new adaptor that need to match the same lines on the original connector. Then ensure you plug it into the iPhone 5 with the lines facing the front of the phone.

    You probably have Blutooth streaming on your audio 20 like I do on my 2010 C300 but the sound is poor and then you cannot answer the phone through the car. My 2013 GLK works much better for this. 

    Keep using your hard connection.

    I bought a 6th generation Nano to plug in all the time and listen to my music that way.

    Hope that helps. 

  • Bgk KIAL Level 1 Level 1 (10 points)
    Currently Being Moderated
    Apr 25, 2013 9:14 AM (in response to Thomas Harnish)

    I found the same thing, using 62872 as the code to pair the Macbook to the car worked.  After that it was easy.  I put the car in import vcard mode, from my custom contact list 'group', I exported the vcf file to my desktop, then I went to the Bluetooth menu and choose send a file, picked the file from my desktop and it smoothly sent all 18 contacts to my car.   I did find that to have the contacts come out correctly that I had to have the phones as 'moblie' instead of a custom label like iPhone.  I note that it only lists two numbers per contact that you can select on the Audio 20 phone list.  Hope that helps. 

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