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TS3276: OS X Mail: Troubleshooting sending and receiving email messages

Learn about OS X Mail: Troubleshooting sending and receiving email messages

TS3276 Frontier (Powered by Yahoo) Issues

574 Views 2 Replies Latest reply: May 20, 2013 4:41 PM by ERP03 RSS
RogerWhaley Calculating status...
Currently Being Moderated
Apr 24, 2013 9:33 AM

I am having problems with Yahoo/Frontier mail and the Apple Mail (client version 4.6.) on OS 10.6.8.

 

I can send mail out.  No problem.

 

Incoming mail does not come in completely.  The acitivty monitor says it is trying to download 60 messages, but not one of them makes it in.  It is showing up on my phone and other computers.

 

I have tried the basics, restart, software update... and tried the stuff mentioned in the 2011 article in the knowledge base including rebuilding the mail box.

 

My GMail account is not having an issue.  Just the Yahoo based Frontier Mail.

 

I'm stumped by this one.

 

thanks in advance for any ideas!

Mail, Mac OS X (10.6.8), Mail 4.6
  • Sharlene171 Calculating status...
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    Apr 24, 2013 12:15 PM (in response to RogerWhaley)

    I have been having this problem also since Monday night. I contacted Frontier and the first person had no idea what to do and said someone would call me back. No one did so I called back a little while ago, and the person I talked to this time said this was a known problem with Macs recently. She first said we needed an update from Apple to fix it and then she said that it had been elevated to Yahoo. Not helpful either. Anyone else have any info on this????

  • ERP03 Calculating status...
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    May 20, 2013 4:41 PM (in response to Sharlene171)

    Resolution

    To read your email using Apple's Lion OSX email client, please follow the steps below:

    1. Open System Preferences.
    2. Under Internet & Wireless, select Mail, Contacts & Calendars. On the next screen, a list of email providers appears.
    3. Click Yahoo!.
    4. Enter your full name, Yahoo! ID, and Yahoo! password, then click Set up.
    5. Select the applications you want to use. Be sure to check the box next to Mail, and you can also selectContacts, Calendar, and Chat if you wish.
    6. Click Add account. On the "Mail, Contacts & Calendar" menu, your Yahoo! account will appear in the Accounts list in the column on the left.
    7. To access your Yahoo! Mail, click the Yahoo! Mail icon.

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