Skip navigation

MacBook Pro Retina Sound Issues

28268 Views 124 Replies Latest reply: Apr 2, 2014 11:26 PM by kfraser23 RSS
  • AppleRosas Calculating status...
    Currently Being Moderated
    Mar 28, 2013 10:09 PM (in response to Daxter137)

    Hi!, Same problem here. I hope it's not a SSD problem, or file coruption or something.

  • D€NI Calculating status...
    Currently Being Moderated
    Apr 7, 2013 1:39 AM (in response to Daxter137)

    Hello,

    same issue too with my MacBook Pro Retina Mid 2012

     

    2,3 GHz Intel Core i7

    8 GB 1600 MHz DDR3

    NVIDIA GeForce GT 650M 1024 MB

    OS X 10.8.3

     

    Very frustrating. Already contacted Apple Support Team on the phone, reset NVRAM/PRAM and SMC but nothing changed - this was the only option they suggest to solve the problem - . The issue regularly occurs listening musinc on iTunes and watching video on the web (not only watching them on YouTube).

    Sound stops for a blink of an eye or is crackling. Apple please fix it.

     

    thanks!

  • Tgcom Calculating status...
    Currently Being Moderated
    Apr 10, 2013 5:00 AM (in response to D€NI)

    I have also Macbook Pro Retina 15 inch mid 2012 with 10.8.3. I bought this computer mainly for professional audio purposes and...sadly, i've been having these sound cracking issues. My old 13 iinch 2009 macbook was really reliable compared to this machine. I would like to have a refund or change the computer to reliable one if that would be possible. I have diffuculties to do my job, f.e my audio mastering program. Some times audio cracking is continuous and you can't really work with this. I've tried PRAM resetting and disapling graphics switching. I'm pretty mad at the moment after paying this much money and that this computer is reminding me of windows computers that i used 10 years ago and always had these audio problems. People have been complaining several months about these issues and what does Apple? Nothing.

  • seantyas Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 10, 2013 5:10 AM (in response to Tgcom)

    I agree as well, I thought the issue was gone in the 10.8.3 update but it seems like it really isnt. sound crackles to **** all the time.   this is a smoking fast machine. this should not be happening.

     

    Not only all that, the issues with Logic and its graphics are also still there.

     

    This machine is doomed. has anyone here gotten a replacement yet?  I am actually afraid to even try.. They have already replaced a ghosting display on it (the LG one)!

  • Richard Raanes Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 10, 2013 2:48 PM (in response to Daxter137)

    I have this issue also (please find link to video below).

     

    It seems to happen when being woken from sleep, opened up from being closed, at startup and at other random intervals.

     

    I am currently running 10.8.4 seed but I have done full restores, etc with same problem.

     

    Done all the resetting PRAM/SMC and a host of other exhaustive tests.

     

    This nosie is getting worse.

     

    Any advice would be greatly appreciated.

     

    Here is a short video of the nosie which seems to come from the top left hand side above the keyboard.

     

    Richard

     

    http://www.youtube.com/watch?v=zupVAVNXrYI&feature=youtu.be

  • cbs20 Level 4 Level 4 (2,500 points)
    Currently Being Moderated
    Apr 10, 2013 6:48 PM (in response to Richard Raanes)

    Um thats a hardware issue. You need to take it to Apple and have them replace the speaker or fan, whichever is causing that sound.

  • seantyas Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 11, 2013 1:15 AM (in response to Richard Raanes)

    yea man, thats 100% not the issue we are all experiencing here.  Sounds like your fan is busted inside.. as I THINK thats the only moving part left in it?

     

    Someone correct me if I'm wrong

  • bvinothkumar Calculating status...
    Currently Being Moderated
    Apr 21, 2013 12:02 PM (in response to Daxter137)

    My New 2 months old MBP Retina 15inch sound crackles in right side speaker. 

     

    Here most of them facing same problem. May be It seems like problem in OS update. If so then APPLE support please FIX this issue as soon as possible.

     

    Or let me know the steps to solve the problem.

  • cbs20 Level 4 Level 4 (2,500 points)
    Currently Being Moderated
    Apr 21, 2013 12:49 PM (in response to bvinothkumar)

    Apple doesn't read these forums. Take it to the Apple store.

  • endobrendo Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 24, 2013 8:36 AM (in response to Daxter137)

    Still have problems with crackling sound in my Macbook Pro Retina (mid-2012) computer. I had a 2010 MB Pro 13" and that machine was solid, problem-free. This new machine is super buggy, and it cost 3x as much! Boo Apple.

  • bvinothkumar Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 24, 2013 11:58 AM (in response to cbs20)

    Thank You for your suggestion. I given my MBP Retina to Apple Store to change right side speaker. Reason for speaker problem may be I installed VLC and played songs and movies with 200% volume.

  • kebner22 Calculating status...
    Currently Being Moderated
    Apr 25, 2013 12:44 PM (in response to Daxter137)

    I've had the same problem on my Retina, but I've noticed recently that it's not just with the speakers, it happens in the headphones as well. A fix for me is to add/remove headphones, but it's not a great fix.

  • D€NI Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 25, 2013 1:32 PM (in response to Daxter137)

    Just happened again now. I was watching videos on Youtube while i've opened a new link on a new page. Well, in the moment the browser opened the new page, sound was crackling and it continued for different seconds. It is like you're launching an heavy application and the system is suffering that...I was only watching a video on the web opening a new page... this can't be an hardware issue and this can't be normal for such an expensive machine! Please fix it!

  • bvinothkumar Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 27, 2013 1:51 AM (in response to cbs20)

    Just received my MBP Retina from Apple Store. Problem was with left speaker. They changed both right and left speakers. No crackling sound. Now onwards i will not play songs with 200% volume in VLC Player. 125% volume is safe for MBP speakers. Thank You!

  • Plastonick Calculating status...
    Currently Being Moderated
    May 20, 2013 9:37 AM (in response to Daxter137)

    Mid-2012 base retina Macbook Pro with 16GB RAM.

     

    Same issue, happens only using integrated GFX card and presumably only when network is active.

     

    I took it back to the Apple store, supposedly he couldn't reproduce the error (he had to take it to the back for a quiet). I get home and manage to reproduce it within 5 seconds.

     

    When is this issue going to be resolved? I feel like I've bought an entire graphics card for NO reason whatsoever as the crackling is infuriating enough to keep me on the nvidia. So my batterylife takes the hit instead.

1 ... 3 4 5 6 7 ... 9 Previous Next

Actions

More Like This

  • Retrieving data ...

Bookmarked By (6)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.