Currently Being ModeratedFeb 28, 2013 10:41 AM (in response to seoultrain75)
Several commenters here on this FaceTime/Messages (FT/M) inop discussion have claimed that the Mac's Date & Time Control Panel's Date & Time tab must be set to "Set date and time automatically" in order for FT/M to work. Seoultrain 75 goes further and posits that not only that but the Time Zone tab "Set time zone automatically using current location" must also be selected for FT/M to work.
While I can't speak to the first claim, this latter claim appears to be INCORRECT. Until my recent FT/M glitch discussed previously which is now fixed, my FT/M apps on my current and previous MacBook Pro 15s have both worked flawlessly despite my never having enabled "Set time zone automatically using current location" in the Date & Time control panel.
As an aside, this Time Zone business is in fact a major factor for me because I often travel to other time zones and I long ago discovered to my horror that if I enabled this feature, all the time entries in my Calendar would be changed to bogus times making Calendar time entries feature all but useless until I manually changed the time zone back to the original time zone. In my view, this is a major bug in the Calendar (previously iCal) that has long persisted at least since Snow Leopard and needs to be fixed but that opinion belongs in another discussion group.
Conclusion: I can unequivocally state that whether you have "Set time zone automatically using current location" selected or not has no bearing on this FaceTime/Messages snafu being discussed here.
Currently Being ModeratedMar 2, 2013 7:17 AM (in response to ndpendnc)
I tried toddwest24's solution after encountering exactly the same problem - however at the last stage of your instructions (i.e dragging the edited Host file back into the /etc file) i'm told this cannot be completed because the host file is in use. I had nothing else open at the time...any ideas what might be causing this?
Currently Being ModeratedMar 9, 2013 4:22 PM (in response to toddwest24)
Yes that is the answer for the problem after I restore the default hosts file Facetime log in. I put all the blocked servers after that again and no problem.
Currently Being ModeratedMar 22, 2013 5:38 PM (in response to toddwest24)
Thank you so much....you have nailed it...
Currently Being ModeratedMar 23, 2013 11:58 AM (in response to toddwest24)
Thanks toddwest24... I'm up and running again.
Like others, I made sure the date AND time zone was set to auto update/locate. I checked my firewall settings and still was locked out of FaceTime. I tried the fix above with updating the hosts file, but still no love. Then, I updated and restarted my machine. I'm good to go! Many thanks.
Currently Being ModeratedApr 1, 2013 9:11 AM (in response to furysound)
Can you tell me what you mean by "updated .... my machine?" what/hoe did you update your machine?
Currently Being ModeratedApr 1, 2013 9:12 PM (in response to Terry Koehler)
Interesting....I had all the same problems as everyone else in this conversation, I checked my settings and everything, but I didn't change anything, only because it's a new mac book pro I have and I was scared of screwing it up. But for some reason, it fixed itself. My FaceTime works again and I didn't do anything other than restart it…
like a buddy of mine said.......its like a sore butt hole, it fixed itself... lol
Thanks for all the tips people, good luck!
Currently Being ModeratedApr 2, 2013 2:05 AM (in response to ndpendnc)
i followed the instructions with no luck. Then I reread the note from furysound above. I restarted my iMac and it worked perfectly. Don't forget to RESTART your computer!!!
Currently Being ModeratedApr 10, 2013 6:27 AM (in response to ndpendnc)
I've just adjusted the time & date to Auto, it worked stright away..
Currently Being ModeratedApr 19, 2013 8:55 PM (in response to ndpendnc)
toddwest24's THANKS A LOT!!! it works for me
Currently Being ModeratedApr 24, 2013 1:25 PM (in response to toddwest24)
Thanks toddwest24. This worked for me too. Needed to restart (as others have mentioned).
Currently Being ModeratedApr 27, 2013 8:46 PM (in response to toddwest24)
Currently Being ModeratedMay 7, 2013 9:11 PM (in response to William Mckelvy)
Just decided to start using skype instead. It works brillantly with no problems. This stupid server error has been the plague of my existence. I thought "firewall" problems so attempted to remove it from the fire wall and try to relogin. But surprise, facetime dosnt even try connect to the internet when it give this error.
So using Skype
Currently Being ModeratedMay 9, 2013 6:30 AM (in response to William Mckelvy)
Messages and Facetime both stopped working on my Retina MBP, about the same time Apple replaced its motherboard (the Nvidia graphics chip went bad).
William McKelvy's tip about serial numbers was spot on - Apple had forgot to set my machine's serial number after the repair. A quick visit to the Genius bar later, my machine now has its old serial number again, and Messages and Facetime are now both working correctly.
Currently Being ModeratedMay 9, 2013 6:51 AM (in response to Chris Ridd)
You made my day! Glad to know my tip was a help.