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HT4623: Update your iPhone, iPad, or iPod touch

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HT4623 Home button

96 Views 2 Replies Latest reply: Apr 24, 2013 1:30 PM by xtremecarbon RSS
rossfam0 Calculating status...
Currently Being Moderated
Apr 24, 2013 11:48 AM

My IPhone 4 is only 3 months old and the home button to move from app to app won't work.  Is there anything I can do to fix this?

iPhone 4, iOS 6.1.3
  • AnaMusic Level 9 Level 9 (55,050 points)
    Currently Being Moderated
    Apr 24, 2013 11:52 AM (in response to rossfam0)

    The Basic Troubleshooting Steps are:

     

    Restart... Reset... Restore from Backup...  Restore as New...

     

     

    Restart / Reset

     

    http://support.apple.com/kb/ht1430

     

    Backing up, Updating and Restoring

     

    http://support.apple.com/kb/HT1414

     

     

    If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...

     

    Be sure to make an appointment first...

  • xtremecarbon Level 4 Level 4 (2,235 points)
    Currently Being Moderated
    Apr 24, 2013 1:30 PM (in response to rossfam0)

    This is a trick I used in iOS 5, not sure if it still works with iOS 6:

     

    Quoted from Redmond Pie:

     

    Step 1: Navigate to, and launch one of the stock applications on your iPhone. If you don’t already know, the stock apps are things like weather, YouTube, stocks, settings etc (any that come as part of iOS).

    Step 2: When the app is launched, press and hold the Power button located at the top of the device until the ‘Slide to power off’ appears.

    Step 3: Press and hold the iPhone home button. Keep the button depressed until the Slide to power off slider disappears and the application quits back to Springboard.

    Step 4: Voila! Your home button is now re-calibrated and should be more responsive for you.

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