Skip navigation

HT4859: iCloud: Backup and restore overview

Learn about iCloud: Backup and restore overview

HT4859 When I tried to restore my new iPhone all I got was my contacts, all of my images and voice memos are gone.  I was backing up via wi-fi at home to the iCloud.  How can I retrieve the images and voice memos?

139 Views 1 Reply Latest reply: Apr 24, 2013 7:36 PM by randers4 RSS
cpsmith1407 Calculating status...
Currently Being Moderated
Apr 24, 2013 7:23 PM

The voice memos, in particular, are important as they contain several conversations I had with my, now decieced, grandmother.  I was under the mistaken impression that everything was being backed up nightly when I was connected to wi-fi at home and plugged in to a charger.

iPhone 5

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.