Willow1013

Q: iMac slows to a crawl, only Time Machine restore brings it back to life

This has been going on for at least 6 months now and I'm fed up with dealing with it.

 

After upgrading to 10.8 or 10.8.1, I noticed that my computer would slow to a crawl unexpectedly; even just in the finder with no apps running. I would have mouse movement, but even to click within menus, or to open a folder would be met with no repsonse and the spinning beachball. I would walk away, and an hour later, the **** beachball is still spinning and my folder hasn't opened. A restart would result in the same behavior. I tried starting in safe mode = same behavior. I would run disk utilility and repair the disk and disk permissions = same behavior.

 

I ended up doing a restore from Time Machine to a backup that was dated before the trouble started = Things ran smoothly again. I mean really smoothly; I thought "hey, I like this 10.8!". It seemed to be hitting on all cylanders for once. But after a week or two of normal usage (web browsing, youtubing, some adobe creative suite usage), the OS came to screeching halt again.

 

I tried the same steps as before, and the only thing that helped was a Time Machine restore to a backup from a couple of days prior.

 

And so it goes, I am able to use my computer normally and happily for a week or two. But it is ineveitable that my OS will spontaneously slow to a crawl and nothing can break the spell except for a couple-of-days-old Time Machine restore- and poof, I'm back up and running. But I can assure you, this is very frustrating and time-consuming.

 

I swear I'm not downloading anything illicit to my machine; I perform regular computing activites on this computer and my usage varies little from day to day.

 

When things are running well, I will open activity monitor and leave it up so I can watch out for any memory hogs, but this pursuit seems to be fruitless as it teaches me nothing.

 

Maybe this bit of info helps: at one point, a while ago, I created a new user account during one of my Mac's spells, and it seemed to work okay when I logged in. But when I logged back into my main account, I again was faced with the dreaded beachball and could not perform any functions within the Finder. I contemplated migrating all of my files to this new user, but decided that I was determined to salvage my main user account since it was clearly a software issue.

 

Does anyone have any suggestions? I'll be checking to answer any questions about my situation.

iMac, OS X Mountain Lion (10.8.3), Early 2008 iMac, 2.4 Ghz, 6GB RAM

Posted on Apr 11, 2013 11:03 AM

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Q: iMac slows to a crawl, only Time Machine restore brings it back to life

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  • by Baby Boomer (USofA),

    Baby Boomer (USofA) Baby Boomer (USofA) Apr 11, 2013 12:09 PM in response to Willow1013
    Level 9 (57,623 points)
    Apr 11, 2013 12:09 PM in response to Willow1013
  • by Willow1013,

    Willow1013 Willow1013 Apr 11, 2013 12:17 PM in response to Baby Boomer (USofA)
    Level 1 (0 points)
    Apr 11, 2013 12:17 PM in response to Baby Boomer (USofA)

    Good question but I don't think that's it. I have a 250GB HD with about 60GB remaining. What else could cause this? I'll check out the links you posted. Thanks!

  • by Linc Davis,

    Linc Davis Linc Davis Apr 11, 2013 3:25 PM in response to Willow1013
    Level 10 (207,963 points)
    Applications
    Apr 11, 2013 3:25 PM in response to Willow1013

    First, back up all data immediately, as your boot drive might be failing.

     

    There are a few other possible causes of generalized slow performance that you can rule out easily.

     

    • Reset the System Management Controller.
    • If you have many image or video files on the Desktop with preview icons, move them to another folder.
    • If applicable, uncheck all boxes in the iCloud preference pane.
    • Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
    • Check your keychains in Keychain Access for excessively duplicated items.

     

    Otherwise, take the steps below when you notice the slowdown.

     

    Step 1

     

    Launch the Activity Monitor application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.

     

    Select the CPU tab of the Activity Monitor window.

     

    Select All Processes from the menu in the toolbar, if not already selected.

     

    Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.

     

    Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?

     

    Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)

     

    Step 2

     

    If you have more than one user account, you must be logged in as an administrator to carry out this step.

     

    Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select

    View Show Log List

    from the menu bar.

     

    Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.

     

    When posting a log extract, be selective. Don't post more than is requested.

    Please do not indiscriminately dump thousands of lines from the log into this discussion.

    Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long.

  • by Willow1013,

    Willow1013 Willow1013 Apr 12, 2013 5:38 AM in response to Linc Davis
    Level 1 (0 points)
    Apr 12, 2013 5:38 AM in response to Linc Davis

    Thanks so much, I will try these steps the next time I encounter the slow down again. Hopefully the log will show something helpful.

     

    I will try to do the backup restore tonight so I can get it running again, and back to a fresh starting point.

  • by Willow1013,

    Willow1013 Willow1013 Apr 23, 2013 6:43 PM in response to Linc Davis
    Level 1 (0 points)
    Apr 23, 2013 6:43 PM in response to Linc Davis

    Okay, here goes. It took a few days after my last backup restore, but I started experiencing a slowdown. This happened less than an hour after booting up. Sorry for the length, but I didn't want to leave anything out. Please help!

     

    Top % CPU is 'Safari Web Content' ranging from 5% to 45% at times

     

    % User is 6.5%

    % System is 3.25%

    % Idle is 90%

     

    Page Outs: 0 bytes (0 bytes/sec)

    Swap Used: 0 bytes

     

    Reads in/sec: 0

    Writes out/sec: 0

     

    Last 50 or so log entries leading up to and during the slowdown.

     

    4/23/13 9:05:18.929 PM com.apple.backupd[411]: Will copy (54 KB) from Macintosh HD

    4/23/13 9:05:18.930 PM com.apple.backupd[411]: Found 29 files (54 KB) needing backup

    4/23/13 9:05:18.931 PM com.apple.backupd[411]: 3.39 GB required (including padding), 25 GB available

    4/23/13 9:05:23.860 PM com.apple.backupd[411]: Copied 1414 files (78 KB) from volume Macintosh HD.

    4/23/13 9:05:24.002 PM com.apple.backupd[411]: Created new backup: 2013-04-23-210523

    4/23/13 9:05:25.316 PM com.apple.backupd[411]: Starting post-backup thinning

    4/23/13 9:05:44.037 PM com.apple.backupd[411]: Deleted /Volumes/TM_Backup/Backups.backupdb/Le iMac/2013-03-24-002031 (20.1 MB)

    4/23/13 9:06:01.110 PM com.apple.backupd[411]: Deleted /Volumes/TM_Backup/Backups.backupdb/Le iMac/2013-03-23-001342 (30.7 MB)

    4/23/13 9:06:02.360 PM com.apple.backupd[411]: Deleted /Volumes/TM_Backup/Backups.backupdb/Le iMac/2013-04-21-221452 (967 KB)

    4/23/13 9:06:04.337 PM com.apple.backupd[411]: Deleted /Volumes/TM_Backup/Backups.backupdb/Le iMac/2013-04-21-211453 (1.1 MB)

    4/23/13 9:06:05.367 PM com.apple.backupd[411]: Deleted /Volumes/TM_Backup/Backups.backupdb/Le iMac/2013-04-21-201452 (1 MB)

    4/23/13 9:06:05.368 PM com.apple.backupd[411]: Post-back up thinning complete: 5 expired backups removed

    4/23/13 9:06:05.504 PM com.apple.backupd[411]: Backup completed successfully.

    4/23/13 9:08:01.523 PM CVMServer[130]: Check-in to the service com.apple.cvmsCompAgent_x86_64_1 failed. This is likely because you have either unloaded the job or the MachService has the ResetAtClose attribute specified in the launchd.plist. If present, this attribute should be removed.

    4/23/13 9:08:01.564 PM CVMServer[130]: Check-in to the service com.apple.cvmsCompAgent_x86_64_1 failed. This is likely because you have either unloaded the job or the MachService has the ResetAtClose attribute specified in the launchd.plist. If present, this attribute should be removed.

    4/23/13 9:08:03.033 PM Safari[498]: CGContextClipToRect: invalid context 0x0

    4/23/13 9:08:16.194 PM WindowServer[93]: CGXDisableUpdate: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.

    4/23/13 9:08:16.387 PM WindowServer[93]: reenable_update_for_connection: UI updates were finally reenabled by application "Finder" after 1.19 seconds (server forcibly re-enabled them after 1.00 seconds)

    4/23/13 9:08:55.707 PM Locum[518]: Connection with distnoted server was invalidated

    4/23/13 9:09:18.915 PM QuickLookUIHelper[519]: CoreAnimation: warning, deleted thread with uncommitted CATransaction; set CA_DEBUG_TRANSACTIONS=1 in environment to log backtraces.

    4/23/13 9:09:23.019 PM WindowServer[93]: CGXDisableUpdate: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.

    4/23/13 9:09:23.095 PM WindowServer[93]: reenable_update_for_connection: UI updates were finally reenabled by application "Finder" after 1.08 seconds (server forcibly re-enabled them after 1.00 seconds)

    4/23/13 9:09:49.757 PM Safari[498]: Couldn't contact spell checker for Multilingual

    4/23/13 9:09:51.518 PM AppleSpell[471]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid

    4/23/13 9:09:51.519 PM AppleSpell[471]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid

    4/23/13 9:09:51.519 PM AppleSpell[471]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid

    4/23/13 9:09:51.520 PM AppleSpell[471]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid

    4/23/13 9:09:51.521 PM AppleSpell[471]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid

    4/23/13 9:10:23.702 PM AppleSpell[471]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid

    4/23/13 9:10:23.703 PM AppleSpell[471]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid

    4/23/13 9:10:23.704 PM AppleSpell[471]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid

    4/23/13 9:10:23.704 PM AppleSpell[471]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid

    4/23/13 9:10:23.705 PM AppleSpell[471]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid

    4/23/13 9:12:00.000 PM kernel[0]: Sandbox: sandboxd(535) deny mach-lookup com.apple.coresymbolicationd

    4/23/13 9:12:18.760 PM WindowServer[93]: CGXSetWindowBackgroundBlurRadius: Invalid window 0xffffffff

    4/23/13 9:12:21.663 PM WindowServer[93]: CGXSetWindowBackgroundBlurRadius: Invalid window 0xffffffff

    4/23/13 9:13:33.530 PM Finder[214]: ISGetIconFamilyFromStorage: seed mismatch for 22d10019, actual seed is af5934f1

              1   OSServices                          0x00007fff8d7c6720 _ZL26ISGetIconFamilyFromStoragejPP17CIconStorageArrayPj + 140

              2   OSServices                          0x00007fff8d7f4e5b _ISIsStorageOnTheVolume + 23

              3   OSServices                          0x00007fff8d81f506 _ISIsAnyOfImageStoragesOnTheVolume + 47

              4   LaunchServices                      0x00007fff8d5ff313 _ZN13CIconRefEntry23DataChangedAfterUnmountEs + 13

              5   LaunchServices                      0x00007fff8d5fe4a8 _ZN13CIconRefArray13UnmountVolumeEs + 82

              6   LaunchServices                      0x00007fff8d5ff2fc _ZL21MountNotificationHookP15VolumeNoticeBlk + 39

              7   CarbonCore                          0x00007fff96e028d7 _Z29_FSVolumeNotificationCallbacksPK10__CFStringPKvPv + 282

              8   CarbonCore                          0x00007fff96dcee3e _FSVolumeObserverCallback + 165

              9   CoreFoundation                      0x00007fff8b367e40 __CFMachPortPerform + 288

              10  CoreFoundation                      0x00007fff8b367d09 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE1_PERFORM_FUNCTION__ + 41

              11  CoreFoundation                      0x00007fff8b367a49 __CFRunLoopDoSource1 + 153

              12  CoreFoundation                      0x00007fff8b39ac02 __CFRunLoopRun + 1826

              13  CoreFoundation                      0x00007fff8b39a0e2 CFRunLoopRunSpecific + 290

              14  HIToolbox                           0x00007fff8dfc4eb4 RunCurrentEventLoopInMode + 209

              15  HIToolbox                           0x00007fff8dfc4c52 ReceiveNextEventCommon + 356

              16  HIToolbox                           0x00007fff8dfc4ae3 BlockUntilNextEventMatchingListInMode + 62

              17  AppKit                              0x00007fff93170563 _DPSNextEvent + 685

              18  AppKit                              0x00007fff9316fe22 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128

              19  AppKit                              0x00007fff931671d3 -[NSApplication run] + 517

              20  AppKit                              0x00007fff9310bc06 NSApplicationMain + 869

              21  Finder                              0x000000010a330b86 Finder + 23430

              22  libdyld.dylib                       0x00007fff954f27e1 start + 0

              23  ???                                 0x0000000000000001 0x0 + 1

    4/23/13 9:13:33.532 PM Finder[214]: ISGetIconFamilyFromStorage: seed mismatch for 21e7001a, actual seed is c224c655

              1   OSServices                          0x00007fff8d7c6720 _ZL26ISGetIconFamilyFromStoragejPP17CIconStorageArrayPj + 140

              2   OSServices                          0x00007fff8d7f4e5b _ISIsStorageOnTheVolume + 23

              3   OSServices                          0x00007fff8d81f506 _ISIsAnyOfImageStoragesOnTheVolume + 47

              4   LaunchServices                      0x00007fff8d5ff313 _ZN13CIconRefEntry23DataChangedAfterUnmountEs + 13

              5   LaunchServices                      0x00007fff8d5fe4a8 _ZN13CIconRefArray13UnmountVolumeEs + 82

              6   LaunchServices                      0x00007fff8d5ff2fc _ZL21MountNotificationHookP15VolumeNoticeBlk + 39

              7   CarbonCore                          0x00007fff96e028d7 _Z29_FSVolumeNotificationCallbacksPK10__CFStringPKvPv + 282

              8   CarbonCore                          0x00007fff96dcee3e _FSVolumeObserverCallback + 165

              9   CoreFoundation                      0x00007fff8b367e40 __CFMachPortPerform + 288

              10  CoreFoundation                      0x00007fff8b367d09 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE1_PERFORM_FUNCTION__ + 41

              11  CoreFoundation                      0x00007fff8b367a49 __CFRunLoopDoSource1 + 153

              12  CoreFoundation                      0x00007fff8b39ac02 __CFRunLoopRun + 1826

              13  CoreFoundation                      0x00007fff8b39a0e2 CFRunLoopRunSpecific + 290

              14  HIToolbox                           0x00007fff8dfc4eb4 RunCurrentEventLoopInMode + 209

              15  HIToolbox                           0x00007fff8dfc4c52 ReceiveNextEventCommon + 356

              16  HIToolbox                           0x00007fff8dfc4ae3 BlockUntilNextEventMatchingListInMode + 62

              17  AppKit                              0x00007fff93170563 _DPSNextEvent + 685

              18  AppKit                              0x00007fff9316fe22 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128

              19  AppKit                              0x00007fff931671d3 -[NSApplication run] + 517

              20  AppKit                              0x00007fff9310bc06 NSApplicationMain + 869

              21  Finder                              0x000000010a330b86 Finder + 23430

              22  libdyld.dylib                       0x00007fff954f27e1 start + 0

              23  ???                                 0x0000000000000001 0x0 + 1

    4/23/13 9:13:33.533 PM Finder[214]: ISGetIconFamilyFromStorage: seed mismatch for 2533001b, actual seed is 8b92f8ff

              1   OSServices                          0x00007fff8d7c6720 _ZL26ISGetIconFamilyFromStoragejPP17CIconStorageArrayPj + 140

              2   OSServices                          0x00007fff8d7f4e5b _ISIsStorageOnTheVolume + 23

              3   OSServices                          0x00007fff8d81f506 _ISIsAnyOfImageStoragesOnTheVolume + 47

              4   LaunchServices                      0x00007fff8d5ff313 _ZN13CIconRefEntry23DataChangedAfterUnmountEs + 13

              5   LaunchServices                      0x00007fff8d5fe4a8 _ZN13CIconRefArray13UnmountVolumeEs + 82

              6   LaunchServices                      0x00007fff8d5ff2fc _ZL21MountNotificationHookP15VolumeNoticeBlk + 39

              7   CarbonCore                          0x00007fff96e028d7 _Z29_FSVolumeNotificationCallbacksPK10__CFStringPKvPv + 282

              8   CarbonCore                          0x00007fff96dcee3e _FSVolumeObserverCallback + 165

              9   CoreFoundation                      0x00007fff8b367e40 __CFMachPortPerform + 288

              10  CoreFoundation                      0x00007fff8b367d09 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE1_PERFORM_FUNCTION__ + 41

              11  CoreFoundation                      0x00007fff8b367a49 __CFRunLoopDoSource1 + 153

              12  CoreFoundation                      0x00007fff8b39ac02 __CFRunLoopRun + 1826

              13  CoreFoundation                      0x00007fff8b39a0e2 CFRunLoopRunSpecific + 290

              14  HIToolbox                           0x00007fff8dfc4eb4 RunCurrentEventLoopInMode + 209

              15  HIToolbox                           0x00007fff8dfc4c52 ReceiveNextEventCommon + 356

              16  HIToolbox                           0x00007fff8dfc4ae3 BlockUntilNextEventMatchingListInMode + 62

              17  AppKit                              0x00007fff93170563 _DPSNextEvent + 685

              18  AppKit                              0x00007fff9316fe22 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128

              19  AppKit                              0x00007fff931671d3 -[NSApplication run] + 517

              20  AppKit                              0x00007fff9310bc06 NSApplicationMain + 869

              21  Finder                              0x000000010a330b86 Finder + 23430

              22  libdyld.dylib                       0x00007fff954f27e1 start + 0

              23  ???                                 0x0000000000000001 0x0 + 1

    4/23/13 9:13:33.535 PM Finder[214]: ISGetIconFamilyFromStorage: seed mismatch for 2254001c, actual seed is 422e014b

              1   OSServices                          0x00007fff8d7c6720 _ZL26ISGetIconFamilyFromStoragejPP17CIconStorageArrayPj + 140

              2   OSServices                          0x00007fff8d7f4e5b _ISIsStorageOnTheVolume + 23

              3   OSServices                          0x00007fff8d81f506 _ISIsAnyOfImageStoragesOnTheVolume + 47

              4   LaunchServices                      0x00007fff8d5ff313 _ZN13CIconRefEntry23DataChangedAfterUnmountEs + 13

              5   LaunchServices                      0x00007fff8d5fe4a8 _ZN13CIconRefArray13UnmountVolumeEs + 82

              6   LaunchServices                      0x00007fff8d5ff2fc _ZL21MountNotificationHookP15VolumeNoticeBlk + 39

              7   CarbonCore                          0x00007fff96e028d7 _Z29_FSVolumeNotificationCallbacksPK10__CFStringPKvPv + 282

              8   CarbonCore                          0x00007fff96dcee3e _FSVolumeObserverCallback + 165

              9   CoreFoundation                      0x00007fff8b367e40 __CFMachPortPerform + 288

              10  CoreFoundation                      0x00007fff8b367d09 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE1_PERFORM_FUNCTION__ + 41

              11  CoreFoundation                      0x00007fff8b367a49 __CFRunLoopDoSource1 + 153

              12  CoreFoundation                      0x00007fff8b39ac02 __CFRunLoopRun + 1826

              13  CoreFoundation                      0x00007fff8b39a0e2 CFRunLoopRunSpecific + 290

              14  HIToolbox                           0x00007fff8dfc4eb4 RunCurrentEventLoopInMode + 209

              15  HIToolbox                           0x00007fff8dfc4c52 ReceiveNextEventCommon + 356

              16  HIToolbox                           0x00007fff8dfc4ae3 BlockUntilNextEventMatchingListInMode + 62

              17  AppKit                              0x00007fff93170563 _DPSNextEvent + 685

              18  AppKit                              0x00007fff9316fe22 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128

              19  AppKit                              0x00007fff931671d3 -[NSApplication run] + 517

              20  AppKit                              0x00007fff9310bc06 NSApplicationMain + 869

              21  Finder                              0x000000010a330b86 Finder + 23430

              22  libdyld.dylib                       0x00007fff954f27e1 start + 0

              23  ???                                 0x0000000000000001 0x0 + 1

    4/23/13 9:13:33.537 PM Finder[214]: ISGetIconFamilyFromStorage: seed mismatch for 21ed001d, actual seed is 4f1a98b1

              1   OSServices                          0x00007fff8d7c6720 _ZL26ISGetIconFamilyFromStoragejPP17CIconStorageArrayPj + 140

              2   OSServices                          0x00007fff8d7f4e5b _ISIsStorageOnTheVolume + 23

              3   OSServices                          0x00007fff8d81f506 _ISIsAnyOfImageStoragesOnTheVolume + 47

              4   LaunchServices                      0x00007fff8d5ff313 _ZN13CIconRefEntry23DataChangedAfterUnmountEs + 13

              5   LaunchServices                      0x00007fff8d5fe4a8 _ZN13CIconRefArray13UnmountVolumeEs + 82

              6   LaunchServices                      0x00007fff8d5ff2fc _ZL21MountNotificationHookP15VolumeNoticeBlk + 39

              7   CarbonCore                          0x00007fff96e028d7 _Z29_FSVolumeNotificationCallbacksPK10__CFStringPKvPv + 282

              8   CarbonCore                          0x00007fff96dcee3e _FSVolumeObserverCallback + 165

              9   CoreFoundation                      0x00007fff8b367e40 __CFMachPortPerform + 288

              10  CoreFoundation                      0x00007fff8b367d09 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE1_PERFORM_FUNCTION__ + 41

              11  CoreFoundation                      0x00007fff8b367a49 __CFRunLoopDoSource1 + 153

              12  CoreFoundation                      0x00007fff8b39ac02 __CFRunLoopRun + 1826

              13  CoreFoundation                      0x00007fff8b39a0e2 CFRunLoopRunSpecific + 290

              14  HIToolbox                           0x00007fff8dfc4eb4 RunCurrentEventLoopInMode + 209

              15  HIToolbox                           0x00007fff8dfc4c52 ReceiveNextEventCommon + 356

              16  HIToolbox                           0x00007fff8dfc4ae3 BlockUntilNextEventMatchingListInMode + 62

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              18  AppKit                              0x00007fff9316fe22 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128

              19  AppKit                              0x00007fff931671d3 -[NSApplication run] + 517

              20  AppKit                              0x00007fff9310bc06 NSApplicationMain + 869

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              22  libdyld.dylib                       0x00007fff954f27e1 start + 0

              23  ???                                 0x0000000000000001 0x0 + 1

    4/23/13 9:13:33.539 PM Finder[214]: ISGetIconFamilyFromStorage: seed mismatch for 2b99001e, actual seed is 91b9658a

              1   OSServices                          0x00007fff8d7c6720 _ZL26ISGetIconFamilyFromStoragejPP17CIconStorageArrayPj + 140

              2   OSServices                          0x00007fff8d7f4e5b _ISIsStorageOnTheVolume + 23

              3   OSServices                          0x00007fff8d81f506 _ISIsAnyOfImageStoragesOnTheVolume + 47

              4   LaunchServices                      0x00007fff8d5ff313 _ZN13CIconRefEntry23DataChangedAfterUnmountEs + 13

              5   LaunchServices                      0x00007fff8d5fe4a8 _ZN13CIconRefArray13UnmountVolumeEs + 82

              6   LaunchServices                      0x00007fff8d5ff2fc _ZL21MountNotificationHookP15VolumeNoticeBlk + 39

              7   CarbonCore                          0x00007fff96e028d7 _Z29_FSVolumeNotificationCallbacksPK10__CFStringPKvPv + 282

              8   CarbonCore                          0x00007fff96dcee3e _FSVolumeObserverCallback + 165

              9   CoreFoundation                      0x00007fff8b367e40 __CFMachPortPerform + 288

              10  CoreFoundation                      0x00007fff8b367d09 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE1_PERFORM_FUNCTION__ + 41

              11  CoreFoundation                      0x00007fff8b367a49 __CFRunLoopDoSource1 + 153

              12  CoreFoundation                      0x00007fff8b39ac02 __CFRunLoopRun + 1826

              13  CoreFoundation                      0x00007fff8b39a0e2 CFRunLoopRunSpecific + 290

              14  HIToolbox                           0x00007fff8dfc4eb4 RunCurrentEventLoopInMode + 209

              15  HIToolbox                           0x00007fff8dfc4c52 ReceiveNextEventCommon + 356

              16  HIToolbox                           0x00007fff8dfc4ae3 BlockUntilNextEventMatchingListInMode + 62

              17  AppKit                              0x00007fff93170563 _DPSNextEvent + 685

              18  AppKit                              0x00007fff9316fe22 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128

              19  AppKit                              0x00007fff931671d3 -[NSApplication run] + 517

              20  AppKit                              0x00007fff9310bc06 NSApplicationMain + 869

              21  Finder                              0x000000010a330b86 Finder + 23430

              22  libdyld.dylib                       0x00007fff954f27e1 start + 0

              23  ???                                 0x0000000000000001 0x0 + 1

    4/23/13 9:13:33.541 PM Finder[214]: ISGetIconFamilyFromStorage: seed mismatch for 2247001f, actual seed is 48c5a12e

              1   OSServices                          0x00007fff8d7c6720 _ZL26ISGetIconFamilyFromStoragejPP17CIconStorageArrayPj + 140

              2   OSServices                          0x00007fff8d7f4e5b _ISIsStorageOnTheVolume + 23

              3   OSServices                          0x00007fff8d81f506 _ISIsAnyOfImageStoragesOnTheVolume + 47

              4   LaunchServices                      0x00007fff8d5ff313 _ZN13CIconRefEntry23DataChangedAfterUnmountEs + 13

              5   LaunchServices                      0x00007fff8d5fe4a8 _ZN13CIconRefArray13UnmountVolumeEs + 82

              6   LaunchServices                      0x00007fff8d5ff2fc _ZL21MountNotificationHookP15VolumeNoticeBlk + 39

              7   CarbonCore                          0x00007fff96e028d7 _Z29_FSVolumeNotificationCallbacksPK10__CFStringPKvPv + 282

              8   CarbonCore                          0x00007fff96dcee3e _FSVolumeObserverCallback + 165

              9   CoreFoundation                      0x00007fff8b367e40 __CFMachPortPerform + 288

              10  CoreFoundation                      0x00007fff8b367d09 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE1_PERFORM_FUNCTION__ + 41

              11  CoreFoundation                      0x00007fff8b367a49 __CFRunLoopDoSource1 + 153

              12  CoreFoundation                      0x00007fff8b39ac02 __CFRunLoopRun + 1826

              13  CoreFoundation                      0x00007fff8b39a0e2 CFRunLoopRunSpecific + 290

              14  HIToolbox                           0x00007fff8dfc4eb4 RunCurrentEventLoopInMode + 209

              15  HIToolbox                           0x00007fff8dfc4c52 ReceiveNextEventCommon + 356

              16  HIToolbox                           0x00007fff8dfc4ae3 BlockUntilNextEventMatchingListInMode + 62

              17  AppKit                              0x00007fff93170563 _DPSNextEvent + 685

              18  AppKit                              0x00007fff9316fe22 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128

              19  AppKit                              0x00007fff931671d3 -[NSApplication run] + 517

              20  AppKit                              0x00007fff9310bc06 NSApplicationMain + 869

              21  Finder                              0x000000010a330b86 Finder + 23430

              22  libdyld.dylib                       0x00007fff954f27e1 start + 0

              23  ???                                 0x0000000000000001 0x0 + 1

    4/23/13 9:13:33.546 PM Finder[214]: ISGetIconFamilyFromStorage: seed mismatch for 28c60020, actual seed is 31750506

              1   OSServices                          0x00007fff8d7c6720 _ZL26ISGetIconFamilyFromStoragejPP17CIconStorageArrayPj + 140

              2   OSServices                          0x00007fff8d7f4e5b _ISIsStorageOnTheVolume + 23

              3   OSServices                          0x00007fff8d81f506 _ISIsAnyOfImageStoragesOnTheVolume + 47

              4   LaunchServices                      0x00007fff8d5ff313 _ZN13CIconRefEntry23DataChangedAfterUnmountEs + 13

              5   LaunchServices                      0x00007fff8d5fe4a8 _ZN13CIconRefArray13UnmountVolumeEs + 82

              6   LaunchServices                      0x00007fff8d5ff2fc _ZL21MountNotificationHookP15VolumeNoticeBlk + 39

              7   CarbonCore                          0x00007fff96e028d7 _Z29_FSVolumeNotificationCallbacksPK10__CFStringPKvPv + 282

              8   CarbonCore                          0x00007fff96dcee3e _FSVolumeObserverCallback + 165

              9   CoreFoundation                      0x00007fff8b367e40 __CFMachPortPerform + 288

              10  CoreFoundation                      0x00007fff8b367d09 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE1_PERFORM_FUNCTION__ + 41

              11  CoreFoundation                      0x00007fff8b367a49 __CFRunLoopDoSource1 + 153

              12  CoreFoundation                      0x00007fff8b39ac02 __CFRunLoopRun + 1826

              13  CoreFoundation                      0x00007fff8b39a0e2 CFRunLoopRunSpecific + 290

              14  HIToolbox                           0x00007fff8dfc4eb4 RunCurrentEventLoopInMode + 209

              15  HIToolbox                           0x00007fff8dfc4c52 ReceiveNextEventCommon + 356

              16  HIToolbox                           0x00007fff8dfc4ae3 BlockUntilNextEventMatchingListInMode + 62

              17  AppKit                              0x00007fff93170563 _DPSNextEvent + 685

              18  AppKit                              0x00007fff9316fe22 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128

              19  AppKit                              0x00007fff931671d3 -[NSApplication run] + 517

              20  AppKit                              0x00007fff9310bc06 NSApplicationMain + 869

              21  Finder                              0x000000010a330b86 Finder + 23430

              22  libdyld.dylib                       0x00007fff954f27e1 start + 0

              23  ???                                 0x0000000000000001 0x0 + 1

    4/23/13 9:13:33.548 PM Finder[214]: ISGetIconFamilyFromStorage: seed mismatch for 2a070021, actual seed is bd0932d7

              1   OSServices                          0x00007fff8d7c6720 _ZL26ISGetIconFamilyFromStoragejPP17CIconStorageArrayPj + 140

              2   OSServices                          0x00007fff8d7f4e5b _ISIsStorageOnTheVolume + 23

              3   OSServices                          0x00007fff8d81f506 _ISIsAnyOfImageStoragesOnTheVolume + 47

              4   LaunchServices                      0x00007fff8d5ff313 _ZN13CIconRefEntry23DataChangedAfterUnmountEs + 13

              5   LaunchServices                      0x00007fff8d5fe4a8 _ZN13CIconRefArray13UnmountVolumeEs + 82

              6   LaunchServices                      0x00007fff8d5ff2fc _ZL21MountNotificationHookP15VolumeNoticeBlk + 39

              7   CarbonCore                          0x00007fff96e028d7 _Z29_FSVolumeNotificationCallbacksPK10__CFStringPKvPv + 282

              8   CarbonCore                          0x00007fff96dcee3e _FSVolumeObserverCallback + 165

              9   CoreFoundation                      0x00007fff8b367e40 __CFMachPortPerform + 288

              10  CoreFoundation                      0x00007fff8b367d09 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE1_PERFORM_FUNCTION__ + 41

              11  CoreFoundation                      0x00007fff8b367a49 __CFRunLoopDoSource1 + 153

              12  CoreFoundation                      0x00007fff8b39ac02 __CFRunLoopRun + 1826

              13  CoreFoundation                      0x00007fff8b39a0e2 CFRunLoopRunSpecific + 290

              14  HIToolbox                           0x00007fff8dfc4eb4 RunCurrentEventLoopInMode + 209

              15  HIToolbox                           0x00007fff8dfc4c52 ReceiveNextEventCommon + 356

              16  HIToolbox                           0x00007fff8dfc4ae3 BlockUntilNextEventMatchingListInMode + 62

              17  AppKit                              0x00007fff93170563 _DPSNextEvent + 685

              18  AppKit                              0x00007fff9316fe22 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128

              19  AppKit                              0x00007fff931671d3 -[NSApplication run] + 517

              20  AppKit                              0x00007fff9310bc06 NSApplicationMain + 869

              21  Finder                              0x000000010a330b86 Finder + 23430

              22  libdyld.dylib                       0x00007fff954f27e1 start + 0

              23  ???                                 0x0000000000000001 0x0 + 1

    4/23/13 9:14:37.961 PM WebProcess[500]: objc[500]: Object 0x7f9480c1cbd0 of class NSUserDefaults autoreleased with no pool in place - just leaking - break on objc_autoreleaseNoPool() to debug

    4/23/13 9:15:43.225 PM CalendarAgent[239]: AOSKit ERROR: RAF: Invalid url -- https://REDACTED@calendar.google.com/calendar/dav/REDACTED///REDACTED@calendar.google.com/calendar/dav/REDACTED/

    4/23/13 9:15:43.513 PM CalendarAgent[239]: AOSKit ERROR: RAF: Invalid url -- https://REDACTED@calendar.google.com/calendar/dav/REDACTED///REDACTED@calendar.google.com/calendar/dav/REDACTED/

    4/23/13 9:15:43.867 PM CalendarAgent[239]: AOSKit ERROR: RAF: Invalid url -- https://REDACTED@calendar.google.com/calendar/dav/REDACTED///REDACTED@calendar.google.com/calendar/dav/REDACTED/

    4/23/13 9:15:44.027 PM CalendarAgent[239]: AOSKit ERROR: RAF: Invalid url -- https://REDACTED@calendar.google.com/calendar/dav/REDACTED///REDACTED@calendar.google.com/calendar/dav/REDACTED/

    4/23/13 9:16:55.566 PM com.apple.launchd.peruser.501[187]: ([0x0-0x13013].com.spotify.client[273]) Exited: Terminated: 15

    4/23/13 9:17:33.225 PM DashboardClient[568]: (com.apple.widget.calendar) file:///Library/Widgets/Calendar.wdgt/Calendar.html: ReferenceError: Can't find variable: onLoaded (line: 25)

    4/23/13 9:18:01.469 PM DashboardClient[568]: (com.apple.widget.dictionary) file:///Library/Widgets/Dictionary.wdgt/Dictionary.html: ReferenceError: Can't find variable: load (line: 28)

    4/23/13 9:18:03.463 PM DashboardClient[568]: (com.apple.widget.weather) file:///Library/Widgets/Weather.wdgt/Weather.html: ReferenceError: Can't find variable: specialFirstLoad (line: 27)

    4/23/13 9:19:11.330 PM xpcd[261]: (null): have symlinks: (

    )

    4/23/13 9:19:45.345 PM librariand[584]: MMe quota status changed: under quota

    4/23/13 9:20:32.455 PM com.apple.security.pboxd[596]: Bug: 12D78: liblaunch.dylib + 23849 [2F71CAF8-6524-329E-AC56-C506658B4C0C]: 0x25

    4/23/13 9:20:35.938 PM com.apple.security.pboxd[596]: CGSGetWindowTags: Invalid window 0xb5

    4/23/13 9:20:35.938 PM com.apple.security.pboxd[596]: kCGErrorFailure: CGSSetHideOnDeact: error getting window tags

    4/23/13 9:20:43.631 PM com.apple.security.pboxd[596]: CGSCopyWindowColorSpace: Invalid window 0xb5

    4/23/13 9:21:28.386 PM librariand[584]: item update observer error: Connection invalid

    4/23/13 9:21:28.387 PM com.apple.security.pboxd[596]: CGSReleaseWindow: Invalid window 181

    4/23/13 9:21:28.387 PM com.apple.security.pboxd[596]: _NXTermWindow: error releasing window (1000)

    4/23/13 9:24:18.327 PM lsboxd[586]: @AE relay 61657674:72617070

    4/23/13 9:24:23.562 PM TextEdit[582]: Couldn't contact spell checker for U.S. English

    4/23/13 9:24:27.947 PM AppleSpell[471]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid

    4/23/13 9:24:27.948 PM AppleSpell[471]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid

    4/23/13 9:24:27.948 PM AppleSpell[471]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid

    4/23/13 9:24:27.949 PM AppleSpell[471]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid

    4/23/13 9:24:27.949 PM AppleSpell[471]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid

    4/23/13 9:25:33.387 PM lsboxd[586]: @AE relay 61657674:72617070

    4/23/13 9:26:44.970 PM lsboxd[586]: @AE relay 61657674:72617070

    4/23/13 9:26:50.184 PM TextEdit[582]: Couldn't contact spell checker for Multilingual

    4/23/13 9:26:50.184 PM TextEdit[582]: Suppressing further spell checker launch failure warnings

    4/23/13 9:26:50.952 PM AppleSpell[471]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid

    4/23/13 9:26:50.953 PM AppleSpell[471]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid

    4/23/13 9:26:50.953 PM AppleSpell[471]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid

    4/23/13 9:26:50.954 PM AppleSpell[471]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid

    4/23/13 9:26:50.954 PM AppleSpell[471]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid

    4/23/13 9:28:37.951 PM Dock[211]: no information back from LS about running process

  • by Linc Davis,

    Linc Davis Linc Davis Apr 23, 2013 7:48 PM in response to Willow1013
    Level 10 (207,963 points)
    Applications
    Apr 23, 2013 7:48 PM in response to Willow1013

    Please read this whole message before doing anything.

     

    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.

     

    Step 1

     

    The purpose of this step is to determine whether the problem is localized to your user account.

     

    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”

     

    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.

     

    Test while logged in as Guest. Same problem?

     

    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

     

    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

     

    Step 2

     

    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, or by a peripheral device.

     

    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.

     

    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.  The next normal boot may also be somewhat slow.

     

    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

     

    Test while in safe mode. Same problem?

     

    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

  • by Willow1013,

    Willow1013 Willow1013 Apr 24, 2013 7:51 PM in response to Linc Davis
    Level 1 (0 points)
    Apr 24, 2013 7:51 PM in response to Linc Davis

    Okay, when I logged into the guest account (step1) it performed very smoothly; it was like I had a new computer. I opened some applications and moved some files around for 5-10 minutes and experienced zero hangups.

     

    I logged back into my admin account, unplugged everything but the mouse and keyboard, and restarted into safe mode (step 2). I experienced repeated hangups and more of the same issues.

     

    Finally I restarted again as I normally would to use the computer, and the slowdown seemed a little less prominent but was still definitely occuring, making it very difficult to accomplish anything.

     

    So how do I get my admin user account to behave as smoothly as the guest account did?

  • by Linc Davis,Helpful

    Linc Davis Linc Davis Apr 24, 2013 8:00 PM in response to Willow1013
    Level 10 (207,963 points)
    Applications
    Apr 24, 2013 8:00 PM in response to Willow1013

    First, back up all data.

    Hold down the option key and select

    Go Library

    from the Finder menu bar. From the Library folder, move the entire contents of the subfolder "Caches" (not the folder itself) to the Trash, then log out and log back in. Empty the Trash. Test.

    If the problem is not solved, open the Library folder again in the same way and move the entire contents of the subfolder "Preferences" (not the folder itself) to a new folder on the Desktop (not to the Trash.) Log out and log back in. The account will then be pretty much in a clean state. Test. If you can still reproduce the problem, then put the Preferences folder contents back, replacing any that were created in their place, log out, and log in again.

    If you can't reproduce the problem in the clean state, then start putting things back in the Preferences folder piecemeal, starting with items that seem unrelated to the issue. I can’t be more specific. After each group of items, repeat the log out/log in cycle and test. At some point, the problem may reappear, in which case you know that something in the last batch of files you restored is at fault. If it never reappears, the problem is solved.

  • by Willow1013,

    Willow1013 Willow1013 Apr 26, 2013 7:41 AM in response to Linc Davis
    Level 1 (0 points)
    Apr 26, 2013 7:41 AM in response to Linc Davis

    When I removed the Caches contents, things seem to improve slightly. So I moved on to step two. Once I moved the Preference folder contents, logged out, logged back in, I noticed a dramatic change. This excited me so much I began using my computer normally and was amazed at how well it ran. I noticed a lot of my settings were gone from various applications, and that I had to log into a lot of services as if for the first time; but all-in-all the computer had never been better.

     

    I continued this way for an hour or two. Then I went ahead and started restoring the preference files as you suggested. I started with the most recent and, at about 10 files at a time, restored all of the preference files that had been accessed up to as recently as March. With each batch I logged out and logged back in and I noticed with each logout/login, the desktop came up a little bit slower than each previous login. Now I have about 100 preference files restored to the Preferences folder, but I still have about 600 to retore from my orginal Preferences folder. I'm afraid that if I keep going, things will gradually slow down again.

     

    I haven't noticed any one batch of preference files that significantly slowed things down. Is it alright to delete the remaining 600 preference files that I apparaently didn't access frequently anyway? I realize that many of them may reappear as I use more of the software on my computer, but at least they will be fresh right? Am I incorrect in my assumption that this makes a difference?

  • by Linc Davis,

    Linc Davis Linc Davis Apr 26, 2013 10:10 AM in response to Willow1013
    Level 10 (207,963 points)
    Applications
    Apr 26, 2013 10:10 AM in response to Willow1013

    As long as you have backups, you can safely delete them. You'll have to recreate the settings they contain.

  • by Willow1013,

    Willow1013 Willow1013 May 1, 2013 5:16 AM in response to Linc Davis
    Level 1 (0 points)
    May 1, 2013 5:16 AM in response to Linc Davis

    So I continued using the computer for a few days after clearing out my Preferences folder, but I still encounter slow-downs. They're not as debilitating as before; they maybe last 15-30 seconds. During these slow-downs, most or all apps running (inlcuding the finder) register as "not responding" in the activity monitor. But the computer always seems to grind through it, and comes back around to being useable again.

     

    I have been leaving the Preferences folder open, sorted by date modified, to observe if any out of the ordinary preference files get accessed during the times that I experience a slow-down. But nothing seems to be linked to them; no pattern, no specific application.

     

    At this point, I am able to use the computer better than when I had the problem before, but not as well as when I do a backup restore - the random slowdowns do not occur for at least a few days after a backup restore.

     

    Does any of this lend any insight into what's going on?

  • by Linc Davis,

    Linc Davis Linc Davis May 1, 2013 6:31 AM in response to Willow1013
    Level 10 (207,963 points)
    Applications
    May 1, 2013 6:31 AM in response to Willow1013

    Problems such as yours are sometimes caused by files that should belong to you but are locked or have wrong permissions. This procedure will check for such files. It makes no changes and therefore will not, in itself, solve your problem.

    First, empty the Trash.

    Triple-click the line below to select it, then copy the selected text to the Clipboard (command-C):

    find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 -o -acl \) 2> /dev/null | wc -l

    Launch the Terminal application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

    Paste into the Terminal window (command-V). The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.

    The output of this command, on a line directly below what you entered, will be a number such as "41." Please post it in a reply.

  • by Willow1013,

    Willow1013 Willow1013 May 1, 2013 6:40 PM in response to Linc Davis
    Level 1 (0 points)
    May 1, 2013 6:40 PM in response to Linc Davis

    Okay I copied and pasted what you gave me into the terminal and it spit out the number 321.

  • by Linc Davis,

    Linc Davis Linc Davis May 1, 2013 6:54 PM in response to Willow1013
    Level 10 (207,963 points)
    Applications
    May 1, 2013 6:54 PM in response to Willow1013

    Back up all data. Don't continue unless you're sure you can restore from a backup, even if you're unable to log in.

    This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.

     

    Step 1

    If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.

    Triple-click the following line to select it. Copy the selected text to the Clipboard (command-C):

    { sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -R $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null

    Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.

     

    The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.

    Step 2 (optional)

     

    Take this step only if you have trouble with Step 1 or if it doesn't solve the problem.

    Boot into Recovery by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.

    When the OS X Utilities screen appears, select

    Utilities Terminal

    from the menu bar. A Terminal window will open.

    In the Terminal window, type this:

    res

     

    Press the tab key. The partial command you typed will automatically be completed to this:

    resetpassword

     

    Press return. A Reset Password window will open. You’re not  going to reset a password.

    Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.

    Select your username from the menu labeled Select the user account if not already selected.

    Under Reset Home Directory Permissions and ACLs, click the Reset button.

    Select

    Restart

    from the menu bar.

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