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Helpful answers
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Apr 25, 2013 10:56 AM in response to Noukjeby Kenichi Watanabe,If it's only one month old, Apple will probably go by the serial number on the shuffle. You can check the serial number here
https://selfsolve.apple.com/agreementWarrantyDynamic.do
This shows where the serial number is located on a shuffle
http://support.apple.com/kb/HT1459
Also, you should connect a different set of headphones to confirm the problem is the shuffle, and not the Shure headphones.