TS2097: If you can't eject a CD or DVD or open the drive trayLearn about If you can't eject a CD or DVD or open the drive tray
Currently Being ModeratedAug 15, 2012 3:53 PM (in response to bob.ashrak)
Five ways to eject a stuck CD or DVD from the optical drive
Ejecting the stuck disc can usually be done in one of the following ways:
1. Restart the computer and after the chime press and hold down the left mouse button until the disc ejects.
2. Press the Eject button on your keyboard.
3. Click on the Eject button in the menubar.
4. Press COMMAND-E.
5. If none of the above work try this: Open the Terminal application in your Utilities folder. At the prompt enter or paste the following:
If this fails then try this:
Boot the computer into Single-user Mode. At the prompt enter the same command as used above. To restart the computer enter "reboot" at the prompt without quotes.
Currently Being ModeratedAug 15, 2012 4:02 PM (in response to Kappy)
Tried holding down left mouse button but it did not work
iMac Keyboard is wireless, so I am using standard USB keyboard
Is there an equivalent key or key combination to the eject key on Apple keyboard?
Cannot get to menubar
With non-Apple keyboard, which keys would equate to COMMAND-E?
Cannot get into OS-X, so cannot use Utilities
I will see if I can boot into Single-User Mode
Currently Being ModeratedApr 26, 2013 2:16 AM (in response to Kappy)
Just had the same problem with a CD and nothing was working to eject it.
Came to the Community, as one does and the method of going to utilities and entering the line worked at the fourth attempt.
That will teach me not to play promotional CDs.
Currently Being ModeratedSep 1, 2013 4:28 AM (in response to bob.ashrak)
I tried above helpful suggestions, but without success. After trying restart several times and pressing the mouse, I then tried turning the iMac off completely and then restarted -- pushing down on the mouse. The disk ejected first time. I don't know whether that was a coincidence or turning it off made a difference -- but it worked for me.
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