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SmugMug Viewer 13.01

545 Views 10 Replies Latest reply: Apr 28, 2013 1:01 PM by Dummkopf RSS
Dummkopf Level 2 Level 2 (375 points)
Currently Being Moderated
Apr 25, 2013 11:05 AM

I have an Apple TV which I use with my iPod Touch 5G iOS 6.0 to Airplay pictures and videos to my HD TV. When I try to use SmugView 13.01, which I just bought, it won't work with my SmugMug pictures. I see the Airplay icon, but when I touch it, I then see another page with "iPhone" on one line and "Apple - TV.local" on another.

 

When I touch "Apple - TV.local" it turns blue and switches back to the previous page, where the Airplay icon is now also blue. But that's it. No picture on the TV.

 

What am I doing wrong?

 

Thank you very much

  • lllaass Level 10 Level 10 (135,430 points)
    Currently Being Moderated
    Apr 25, 2013 11:09 AM (in response to Dummkopf)

    Try:

    - Troubleshooting AirPlay and AirPlay Mirroring

    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Contact SmugMug/go to their support site

    - Reset all settings      

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                 

    iOS: How to back up           

    - Restore to factory settings/new iOS device.

  • lllaass Level 10 Level 10 (135,430 points)
    Currently Being Moderated
    Apr 25, 2013 1:19 PM (in response to Dummkopf)

    Your is the first post with SmubMug in the over three years IO have benn in this fourm.

    Have you contacted SmugMug?

    Have you tried the standared fixes?

  • lllaass Level 10 Level 10 (135,430 points)
    Currently Being Moderated
    Apr 26, 2013 5:32 AM (in response to Dummkopf)

    Does AirPlay work with other apps?

  • lllaass Level 10 Level 10 (135,430 points)
    Currently Being Moderated
    Apr 26, 2013 9:15 AM (in response to Dummkopf)

    Sure sounds like an app problem to me.

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