1 Reply Latest reply: Apr 27, 2013 9:52 AM by Allan Sampson
Lydia96 Level 1 Level 1 (0 points)

Hello!

 

Two weeks ago, my old computer (a 5-6 year old Windows Vista) broke and I spent a week saving everything that meant anything to me. We bought Windows 8 shortly after, and I began to set up my new itunes library, (much to my dismay - why is there no way of tranfering a library and all your playcounts?).

 

The problem is that everything will sync to my phone, but my camera roll photos and voice memos don't upload onto the computer like they did on my Windows Vista. There used to be an album called 'Voice Memos' on my itunes, which artist's name was the name of my phone, and a file in the 'My Music' folder where they would go to, and my pictures would create a file in 'My Pictures' which would name itself the date that they were copied from my iPhone to the Computer.

 

I have saved the settings on autoplay to 'ask me every time', but it still doesn't pop up. I understand that Vista and Windows 8 are extremely different but I need to somehow learn how to do this again on Windows 8. I have an iPhone 3GS, with the latest version of iTunes. The software on my phone has not been updated in a while, and I'm scared to do so now.

 

 

Please if anyone can help me it would be greatly appreciated, I have tried to understand some of the other similar questions in the apple support communities but I don't understand how to carry any of these out - nor do any of the problems fit my dilemna.


iPhone 3GS
  • 1. Re: Camera Roll and Voice Memos not automatically moving to iTunes or new computer
    Allan Sampson Level 10 Level 10 (123,340 points)

    We bought Windows 8 shortly after, and I began to set up my new itunes library, (much to my dismay - why is there no way of tranfering a library and all your playcounts?).

     

    There is by including your iTunes library or media folder with your computer's backup along with all other important data such as documents, photos, etc.

     

    http://support.apple.com/kb/HT1751

     

    The problem is that everything will sync to my phone, but my camera roll photos and voice memos don't upload onto the computer like they did on my Windows Vista.

     

    Photos/videos in the iPhone's Camera Roll do not upload to your computer automatically with Vista or any other Windows version and are not included with the iTunes sync process. Photos/videos in the Camera Roll can be imported by your computer as with any other digital camera. When there are photos/videos in the Camera Roll, the iPhone is also detected as a digital camera when connected to your computer. You can set a photo import app to launch automatically on your computer when a digital camera is connected including when the iPhone is connected with there are photos/videos in the Camera Roll, but that is a manual setting on your computer. iTunes is not involved with this process.

     

    Voice memos can be synced with your iTunes library. This is selected under the Music tab for your iPhone sync preferences with iTunes.