Skip navigation

how can I get the Keychain to STOP popping up?

12365 Views 6 Replies Latest reply: Apr 27, 2013 10:52 AM by kylajamz RSS
newmacmiami Level 1 Level 1 (0 points)
Currently Being Moderated
May 13, 2011 10:51 AM

I have unlocked it already, it pops up everytime I open an email, go to respond. Pops up in Safari, open an attachment in an email. Very annoying.  I am unfamiliar with MACs as I am a PC user up until 3 weeks ago. working on a MacBook Pro. Any assistance is appreciated. We use this on a network in our office.

MacBook Pro, Mac OS X (10.6.7)
  • WZZZ Level 6 Level 6 (11,880 points)
    Currently Being Moderated
    May 13, 2011 1:15 PM (in response to newmacmiami)

    You are getting a pop-up asking what or with what message?

  • Tim Snoots Level 2 Level 2 (200 points)
    Currently Being Moderated
    May 13, 2011 8:59 PM (in response to newmacmiami)

    The first thing to try is "Keychain Access" menu > "Keychain First Aid".  That will offer to check your keychain for problems and possibly fix them.


    If that doesn't resolve it, and if you have not explicitly added secure notes, custom certificates, or are otherwise are not even sure what keychain does yet, then there may be an easy solution for you.  Just go to Keychain's "Preferences" dialog and click the "Reset Keychain" button.  If prompted, allow Keychain to synchronize with your login password.  Then, the next time your email application prompts you to enter a password do so and choose to allow Keychain to save it.  You may need to do this for both the sending and receiving servers.  That should solve the issue.  Note that this will move your old keychain aside and create a new "clean" one.


    Although that solution is rather generic for all Keychain issues, I have also experienced one specific reason that Keychain will frequently request a password.  This occurs if you have created or opened additional keychains other than the default "login" keychain.  If you have been playing with keychain and have created a second keychain or opened a keychain copied from another Mac, then try closing that keychain and see if the issue goes away.

  • kylajamz Calculating status...
    Currently Being Moderated
    Apr 27, 2013 10:52 AM (in response to Tim Snoots)

    I cannot find the keychain access menu now that there isn't an active pop-up on my laptop but I would like to stop them from popping up. I didn't have this issue until about 4 weeks ago.


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.