1 Reply Latest reply: Apr 27, 2013 12:57 PM by dalstott
PowerHungryKid Level 1 Level 1 (0 points)

My school uses the one to one laptop program. We were told that if we opened the inside of the laptop we voided the warranty. Previously, I opened it and upgraded the RAM. When I checked Apple's website, it said that the RAM was user upgradable and wouldn't void the warranty on the laptop. I am worried that if I break my laptop by accident I won't be able to get coverage for it. So should I believe the school or Apple's website? And for further information I am using the late 2009 plastic macbook with the 2.4 GHz Intel Core 2 Duo processor.


MacBook, Mac OS X (10.6.8)
  • 1. Re: One to One Laptop Program and Warranty details
    dalstott Level 4 Level 4 (2,530 points)

    The standard Apple warranty is only applicable to the first year of warranty. If there is coverage with Apple Care then the warranty is extended to 3 years from the date of purchase. Since you have a late 2009 all of this is probably moot as more than three years have passed. By upgrading the RAM yourself you have not voided an Apple warranty.

     

    This link is to an Apple site to enter the serial number of the MacBook and confirm the status of the Warranty.

     

     

    Check Your Service and Support Coverage

    Review your Apple warranty status and eligibility for support and extended coverage.

     

    https://selfsolve.apple.com/agreementWarrantyDynamic.do